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13 October 2013
Easy, value for money and reliable
Website easy to use, best prices around but don't need to get calls about extended warranties..............
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to your business account.
9.7 / 10
Reply from ao.com
14 October 2013
Thanks for your review and order number.
I am pleased to hear that you were happy with our website and prices.
However I am concerned to learn you were not happy with the after sales call.
We expect staff to be helpful and courteous at all times and monitor calls on an ongoing basis to help improve the quality of our service.
As a business we would never take anything for granted so your views and comments are taken very seriously.
Your feedback will be passed to our Quality Team so they can look as ways in which we can improve our service.
I apologise for any inconvenience caused and sincerely hope this hasn't put you off dealing with us in the future.
If there’s any more we can help you with, or you’d like to tell us more about your experience, you can leave your comments by emailing email@example.com
Claire Willis - ao.com