ao.com reviewed by

Bathgate, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

F.A.B. Service

I've bought 3 appliances from Appliances Online now and I'm still amazed by the great service.

Went to Currys in Falkirk to order a new washing machine. The staff member told me the machine was due into the warehouse on Jan 3rd 2014, and due to it not being in actual stock I would have to pay £10 delivery. I left the store annoyed. Got home, went onto AO and guess what, found a better washing machine, delivered within 2 days for £6 more.

Once again AO have made me a happy camper. Currys days are long gone now, they have no direct competition on the high street, but AO have filled a huge gap.
I would HIGHLY recommend to EVERYONE.

I will definitely buy from AO.COM again for my appliances.

Thanks AO.COM
1
steenkash found this review useful
    ao.com
    TrustScore 9.8 / 10
    18,623 Reviews

    Reply from ao.com

    Hi Paul

    Thanks for your review.

    It's so nice to hear such good feed back, especially when you've been let down elsewhere and we've managed to restore your faith in excellent customer care.

    We do all we can to make your experience with us as enjoyable and hassle free as possible. We want you to experience the best price and service, so I've refunded you the £6.00 difference. I know its not much, but after Christmas every penny helps!

    If you need anything else, please let me know.

    We're open between 8am and 10pm daily to help you and can be called on 0844 3249222, or through an email to customerservices@ao.com. We look forward to hearing from you again soon.

    Many Thanks

    Camille Grimes
    Customer Advisor
    ao.com
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