ao.com reviews

ao.com reviews

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Review by confirmed purchaser

Great service, again!

Bought a fridge freezer about six months ago from AOL. Great product and price.I had a new washing machine delivered on 'Good Friday' ! That meant I didn't have to have time off from work. Happy with that. The very nice delivery men came when they said they would and took the old machine away. All done without any fuss. I will be using AOL again.
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Review by confirmed purchaser

Excellent Service

Easy and perfect way to shop. Dishwasher failed on Friday morning and new one ordered Friday night,dishwasher delivered Next day
and was running Saturday. Thank you AO.com
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Review by confirmed purchaser

Ordered at 7pm - delivered at 7.30am Good Friday - no delivery charge - Unbeatable

Great range of products, fantastic prices, free next day delivery even on bank holidays. This site is a no brainer
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Review by confirmed purchaser

What's the point of going anywhere else?

Our daughter's washing machine had broken down and she came round to use our washing machine on the evening of Good Friday. Whilst she waited for the washing programme to finish, we went online to see what Appliances Online had to offer. She chose a washing machine and we ordered it at 9.45 p.m. We were kept informed of the delivery schedule and the machine was delivered and connected up by 1.30 p.m. the following day. Our daughter is delighted and so are we. Appliances Online is our first port of call whenever we need white goods. When you get excellent prices and excellent service, what's the point of going anywhere else?
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Review by confirmed purchaser

Good prices, Good products, Great Delivery

Easy to order and delivered bang on time. Nice complimentary call beforehand also. Will be shopping from them again.
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Review by confirmed purchaser

Fast and reliable

Ordered dishwasher Friday evening (bank holiday) and it arrived lunchtime next day. Excellent service !
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Review by confirmed purchaser

Perfect

I have ordered two large appliances from AO, a tumble dryer and an American fridge freezer. I have found the product choice superb and especially the product details like dimensions these were easy to find and helped me choose what I needed. The range of delivery times is great, I placed an order on Sunday morning and it arrived Sunday afternoon. The updates you receive re your delivery really help, and the drivers are extremely helpful and polite
All in all a great company and will use them again . . . Highly recommend
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Review by confirmed purchaser

Fantastic service from start to finish

Ordered fridge freezer on Good Friday and delivered on Easter Saturday ! .. Excellent price and fab service .. Have ordered different items in last 8 years and will definite use again. Have recommended to friends
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Review by confirmed purchaser

great service

the first time they came the oven was damaged. Not by them. it was still sealed. but they reorganised the delivery straight away and when it arrived everything was perfect.
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Review by confirmed purchaser

Very good service

I was very happy with the service provided. I bought a fridge and I'm very happy with my purchase. Ao.com have good range to choose from and good prices. Delivery was also OK.
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Review by confirmed purchaser

Wxcellent service

We have used this service a number of times and have only praise. Our dishwasher died the evening before we were due a big party - order in the evening and arrived and plumbed in by 11 am
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Review by confirmed purchaser

Great supplier

I was amazed when I placed an order for a washing m/c and tumble drier at 8pm on the Thursday before a bank holiday and it was delivered at 1.15 the next day . Great service, user friendly web site and friendly helpful delivery guys. AND the best price to be found too.
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Review by confirmed purchaser

5 star service

I am delighted to be able to review your company. My washing machine was ordered at 8pm and delivered the next day at 1.30pm, on Good Friday. As I had a lot of visitors arriving for the Easter weekend I was very pleased to receive the machine on a bank holiday weekend. The delivery drivers kept me fully informed and arrived well within the time slot. Washing machine delivered where I wanted it placed. Very pleasant delivery men who also gave me an Easter egg! Ao.com was also the cheapest price for the washing machine I wanted with free next day delivery. I don't think this service can be bettered by any online retailer.
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Review by confirmed purchaser

Service!

Washing machine ordered Friday, delivered at 09.00 on Saturday morning, outstanding service!
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Review by confirmed purchaser

Excellent service.

This was the third appliance we've bought from AO. Their service was excellent and communication was exemplary
The delivery men were very pleasant and professional too.
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Review by confirmed purchaser

Fantastic service even during Easter

We ordered an oven at 9pm on Good Friday, and it was delivered at 11am on Saturday - fantastic. And Ao don't charge for this wonderful service - it couldn't be better.
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Review by confirmed purchaser

Quick, reliable and great communication throughout the transaction.

Quick, reliable and great communication throughout the transaction.
1st time I have used this company and most definately will again.
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Review by confirmed purchaser

Helpful and efficient service! Definitely would recommend!

I bought a washing machine from AO which was delivered quickly and installed and tested by the men who delivered it. I then realised it was too deep for the space (Hotpoint sizing was wrong rather than AO) so I called them
back up. They were so helpful and sent me the new machine, took away the old one and reinstalled the new one for no additional cost! I would definitely use them again. Perfect service!
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Review by confirmed purchaser

My first choice for appliances

AO are so efficient with excellent customer care. I would highly recommend!
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Review by confirmed purchaser

Great price with quick free delivery

Having been let down after 4 weeks of no freezer by Hotpoint over repair of a 3 year old freezer, we were desperate to get a new freezer asap. Checking websites for a unit that would work in a garage we picked a Beko, then on checking prices AO offered free delivery, a quick delivery schedule and of course the best price. Order placed, delivery day picked and order confirmation email by return.
The day before delivery we were given a time slot and on the day the driver phoned with an even tighter time slot.
Will definitely use again.

ao.com

Best Price

We check all our prices every day against all our competitors to make sure we offer the best price. We even display their prices on our website so you can see them clearly, to make your life easier. In the unlikely event of a competitor offering exactly the same product, having it in stock and available for immediate delivery at a cheaper price, then we will match it. No catches or tricky exceptions.

Biggest Range

We sell virtually everything there is to sell in the major appliance market. Over 30 brands and over 4,000 products. The only thing with such a big choice, is that you might need some help – but we’re here for that too.

Help!

You don’t buy appliances very often, so we have a UK call centre full of trained people passionate about appliances to help you. We answer the phone quickly, so whether you just need help to choose what to buy, are ready to place an order or need help 12 months after we have delivered your order – every call is important to us. We are here to help until all of your needs are met, there’s no rush. That is why we open from 8am until 10pm, 7 days a week.

Reviews

Real advice from real customers – highlighting all the good and the bad points. We really want you to be able to help each other. A lot of our customers that order from us are kind enough to share their experiences with us, so that we can share them with future customers to help them choose the right appliances for them. This process is designed to be as simple as possible to make it as helpful as possible. Please remember how helpful the reviews were to you when we send you a little nudge to ask you if you will help future customers. A little help for each other is what makes the world go round!

Videos

Sometimes it’s difficult to get the full effect from a picture on the web without going to a store. We have worked to bring you product videos that are simple, honest and take you through all the key features of your product. We will tell you the bad things as well as the good so you know what you are buying and can then decide what is important to you. I guess it’s like going to a really helpful store without leaving your home. No queuing or parking hassles, no overpriced petrol to get you there – just great advice in the comfort of your own home, or wherever you are.

Availability

We know what we’ve got in stock (which is a lot!) and because we deliver to all postcodes every day we can give you accurate delivery dates on the website without you having to enter all your details. We have over 300,000 sq ft of warehousing which is bigger than 3 Wembley stadiums – that’s a lot of appliances!

Delivery

We want your whole journey, from choosing your appliance to using it for the first time, to be as stress free and enjoyable as possible. This is why we offer free standard delivery on any order. We think this is excellent value, because we value you. Next day delivery is only £9.99, proving to you that we offer the best price, the best service and the best delivery. We even offer add-ons to your delivery options to tailor your package completely to suit your needs.

Convenience

Taking all day off work isn’t always easy so for a bit extra you can decide what time YOU want it delivered by selecting a 4 hour time slot – even if that suits you best on a Sunday afternoon!

Connection

For even more convenience we can install your appliance when we deliver it to you. That means you get everything done in one visit. It’s great value too, as charges start at only £9.99 and go up a bit varying on the appliance.

Recycling

We care about the world we live in as you do, so for a small charge we will take your old appliance away and ensure it is recycled for you. You never know you may even get it back one day as a baked bean tin!

Peace of Mind

You can return anything you buy from us for any reason within 10 days for FREE. We will even come and collect it for FREE on the best day to suit you. We deliver 7 days – and so we collect 7 days. No rubbish, no arguments and no tricks, just simple good honest service – we want you to be happy with what you buy. The only thing we ask is that you do not use or damage the appliance while you have it.

We Care

We hope you’ve picked up that above all else we care. We care that you are happy with what you buy and that we amaze you with our service. We want you to tell all your friends and family. We want you to feel great about something that, if you’re honest, you probably didn’t really want to have to buy in the first place.

About this company

Visit ao.com

Contact Us

Call us on: 0844 324 9222
We live here: United Kingdom

Category

ao.com is ranked 2 out of 49 in the category

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