Went shopping for an integrated tall larder fridge, an integrated tall freezer, and an induction hob (hate shopping in big stores). Wow! What an extremely pleasant surprise - the staff were so helpful and knowledgeable and helped us thoroughly.
We encountered problems with the manufacturer (Smeg) but Appliance Direct rose to the occasion and sorted everything out.
Really happy. 10 out of 10 and a big shiny star. only one problem - why don't they sell small kitchen appliances like kettles and toasters etc?
easy to chose on line, reserved and picked up with no hassle, oven was great value and looked good too. Appliance direct is always my first choice because they suit all budgets and have a great range of stock.
Very good all round service and attention to detail. Thank you.
Love the fridge/freezer!
I've bought a few appliances and am very careful about what I buy - really research before parting with any money. Since discovering them I've bought several appliances from them - all going strong. Staff are helpful - helping put in the back of the car and giving advice about the appliance.
THEY SAID 8-30 AND THATS WHEN THE DOOR BELL RANG THANKS VERY HAPPY WITH OUR PURCHASE SEE YOU FOR OUR NEXT PURCHASE
I found the dishwasher I wanted at a good price at Curry's but they could only promise to deliver between 7 in the morning and 7 in the evening! I rang Appliance Direct and they matched the price for the same machine and delivered it within the promised 2 hour time slot (right at the beginning in fact so I could go out again straight away) for £5. Excellent service all round. Buy local, get treated like a human being! Well Done Appliance Direct.
i had been looking for a particuar cooker hood - all other stores were out of stock - stubbled onto this site and gace them a call - was nervous about paying over the phone with nothing is writing, Received the cooker hood the next day - well they attempted to deliver the next day and I did not see the note left, but the store called me to advise me an attempt had been made to deliver. Didn't pay for P&P in the price. Excellent service......thanks I would highly recommend
I was let down by a previous competitor and I viewed the exact same item I required on your website which I reserved and collected the following day. The Manager who served me was extremely helpful and provided a demonstration of the induction hob in action. Great service
Walked in on a wet Friday picked my fitted Washing machine and dishwasher. Staff very helpful. Items delivered on the Wednesday at 15:30hrs on time and fitter fitted them between 16:00 - 17:45hrs and old units removed from outside house by 18:30hrs the same day. I will shortly be buying a new Americian style fridge/freezer and guess who from!!!
Thank you Appliance Direct
Mr Harris Heysham
The guys who delivered my dishwasher had already had a bad start to their day - they'd had a puncture in the van. Then, the hole in my kitchen cupboard, that had been made to get the water feed pipe through, turned out not to be big enough to get the new pipe through because it had some special widget on it. They did everything they could while I hunted for someone with a drill to make it bigger - and by the time they left, although they were under a lot of pressure, they'd fitted the dishwasher, cleared away all packaging and taken away they old one and left everything immaculate. They remained cheerful and polite and helpful despite the inconvenience and time pressure they were under. First class.
Having been let down by Currys, I was recommended to try Appliance Direct for a tumbler drier. I only had half an hour to spare between appointments but decided to visit the shop as I was in Lancaster. I was warmly greeted on arrival by one of the sales team as he unpacked a delivery at the front of the shop.
I explained I needed a drier, and within 2 minutes he whisked me inside and showed me the range. Within 5 minutes I had the low down on every model in stock, and within another 10 minutes I had selected and paid for the model I wanted. 2 minutes later it was loaded on my van and I was on my way.
This is service with smile, a bit of banter, and a fully satisfying experience.
Efficient, knowledgeable, friendly and helpful staff. Delivery staff were helpful, friendly and accommodating. The two appliances I bought arrived in perfect condition with clear instructions and excellent guarantees. I would recommend this firm to anyone.
I needed a new fridge quickly. Looked at Appliance Direct website and decided to pay a visit. We looked at a few and with Alans help decided the Lec was right for us. within 10 mins he had brought it to the car and loaded it for us. Excellent service.
Appliance Direct offer competitive prices, deliveries that you don't have to stay in all day for and helpful, knowledgeable customer service. I was very happy with my purchase and the process of purchasing it and would use Appliance Direct again.
Bought dishwasher & fridge freezer went in day before saw what we wanted then checked prices on Internet , went back day after better deal at Appliance Direct . Really good prices & friendly staff.. And nice delivery team. All round good experience .
Ordered a fridge and arranged a delivery slot, The delivery guys phoned to say they were on the way and arrived on time. They took away my old fridge, removed the packaging off the new one and put it in place and plugged it in. One of the guys even adjusted the feet for me. They also took the packaging away.
The fridge is spot on and came with 2 years guarantee. The service I received was second to none and I would recommend them to anyone looking for appliances.
Brilliant product and very good service, would have got 5 stars if it he'd been connected as paid for. There was a very small leak on the pipe work that was easily rectified but delivery guy would not sort it. Need to pop into the shop tomorrow to get my £10 back
We needed a new washing machine as we'd just returned home from holiday with 2 suitcases full of laundry and our 12 year old machine needed replacing, it had finally given up!
Down to the Morecambe branch of Appliance Direct, very quickly sorted out with a replacement machine, don't think we were in there more than 15 minutes, even loaded it into the back of my car for me.
We have used Appliance Direct before and been satisfied with items bought each time. In fact on this occasion we didn't 'price check' until a couple of days after and found that the price was no cheaper anywhere else!
So, local, good price and plenty of items to choose from stock.
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