very fast delivery (free), product was best price on line ,what more is there to say ,
Searched a long time for this product at a good price. The item was dispatched on time and when requested was left with a neighbour. We will definitely be using you gain.
This will definitely be one of the first websites that I'll checkout if I buy any kitchen appliances in the future. They had the most competitive prices for the items I looked at (Hotpoint cooker and kitchen sink) and their delivery times were as quick as any website I've come across. V. impressed.
Recently purchased 2 x appliances from this company and the service was exceptional. They matched the price after finding the product cheaper on another site without hesitation and once the order was placed the goods came the following day. I was kept informed of the time the delivery would come. I would not hesitate in recommending this company to anyone.
I searched the internet to find the product that I wanted at a really good price. The item was purchased and delivered promptly. I couldn't fault the packaging of the item, nor the quick delivery. Since the item that I ordered is a wine cooler, all I have to do now is fill it up. I would recommend the company without hesitation to anyone.
My original purchase was smooth, simple and faultless. I didnt come to fit my sink until 2 months later and I found it only came standard with one tap blanking cover and I actually needed two. I sent an email to sales enquiring about the cost of an extra one, they didn't want any payment, they just sent out two new blanks (they wouldn't send one in case it didn't match the existing one), it arrived the next day. I wish more online companies were like this.
I was amazed at how quickly and efficiently my order was dealt with.
The website was really easy to use and gave me the cheapest price with free delivery.
I was quickly able to choose the item most appropriate to my needs and pleased to see confirmation that it was in stock.
Payment was easy using my existing Paypal account and gave me the added security provided by Paypal. Confirmation by email was instant!
I also received free "Trusted Shops" buyer protection with my order. A nice touch.
I was kept well informed of the progress of the order right through to a one hour delivery slot when a named driver would deliver to my home. He arrived exactly on time and that was just two working days after I had placed the order.
Goods were well packaged and in new condition.
Overall this was one of the best internet shopping experiences I have ever had (and I use the Internet for purchasing A LOT!)
I have no hesitation in recommending Appliance House and shall definitely use them again.
Researched and decided to order a tap for my soon to be new kitchen. Ordered as it was the cheapest with free delivery. Got reliable emails and texts telling about the delivery of the product. Tap arrived next day. Package was intact and well packed. Great experience and will definately order again !!
I received my bowl and a half sink with no problems on the delivery or quality side of things.The hiccup i had was that the fitting instructions were for a belling electric hob.When i contacted Appliance house they appologised and said that i should have a sink template to aid fitting.When i asked them for a template they said that the manufacturer of the sink recommends using the sink as a template,which is impossible unless you take measurements from it and mark out your worktop.You cannot just draw around the shape ! Conclusion......No templates supplied ,just be aware of this when purchasing sinks.
It was a bit of a a minefield when it came to replacing the water filter cartridge for my Caple kitchen tap,there were plenty of cheaper 'alternatives' that claimed would fit, but I wanted to know that it was going to do the job properly so stuck to getting the brand name replacement which I found with Appliance House Ltd. at a reasonable price with free delivery,what I didn't expect was to order it at 9am and then receive it next day via the first class service from dpd who let you know your one hour delivery time slot by e-mail and text message.
I purchased an Abode tap wFrom Appliance House and the service and communications were second to none. The tap arrived exactly at the time they said and was top tap quality.
I would find it difficult if not impossible to get better service.
Ordered an AEG oven online from Appliance House.
I was called and emailed the very next day explaining that oven was discontinued but the better spec oven replacing it was available and I could have it for the same price!
This was excellent and shows how much my custom is valued.
Shipping was arranged and arrived 07:30hrs, exactly in the time window quoted for delivery, so no waiting about.
I cannot fault my purchase or customer care and would give 10/10 to Appliance House.
I always have reservations when using a site for the first time but I needn't have been concerned. I ordered the items simply, Appliance House kept me well informed about the progress of my order, I received a text to let me know when the order was arriving with the option of changing the day which I did, on the day I received a text informing of the hour time slot in which it was being delivered and it arrived in that hour. Postage was free and I received the parcel within 3 days of placing the order - fantastic. Thank you. I have filed the details because I will certainly use the company again.
Brilliant service and excellent delivery procedure. Most impressed with the notification about the one hour delivery slot and goods actually being delivered within the stated time slot. Much appreciated only having to stay in for one hour rather than eg half a day or a full day. Will definitely use company again and recommend to friends.
I initially spoke to Chris about a Carron Pheonix Aria kitchen sink which is a high quality product. He was extremely approachable and helpful in answering any questions I had on the sink. Best of all the price the was best I had seen and I rang back placing the order, this time speaking to Alistair, again a very helpful assistant. The transaction was completed without fuss and I was informed the courier would text/email me with a one hour delivery window. Courier texted for delivery between 09.07 to 10.07. Goods arrived 09.15. It was so helpful to have a courier time unlike other sites that just give you a delivery day. I would have no hesitation in using Appliance House again for any future purchases and can thoroughly recommend them. .
forgot to order pop up plug and kitchen fitter arriving in 3 days. Thankfully appliance House lived up to their reputation and not only did I get a great price, but also got a speedy delivery within the allotted time stated. Definitely use them again
My order with Appliance House was expedited efficiently and delivery was speedy. I do a lot of ordering online and generally my experience is positive with most suppliers. This is the first occasion I have ordered from Appliance House and certainly the manner in which the whole operation was dealt with, would most definitely have no hesitation in recommending to others and will use them again in the future personally.
Ordered placed 1.30 on Wed received a text saying my order would be delivered the next day - then had a text saying my order would be delivered between 09.10 and 10.10 and the name of the person delivering. It arrived at 9.15 the next day. Best service I have ever experienced and would definitely use Appliance House again and recommend to my friends.
I ordered an Evoline plug on Thursday afternoon and was told I had missed the courier for Friday deliveries, but I would receive it on Monday. It arrived on Monday without any problems.
Excellent friendly service, would definitely use again and the best price as well.
This was the first time I used Appliance House and I must say I was very impressed with the whole experience. Ordering the item was simple and straightforward. Got regular emails to inform me on the progress of the delivery - even with options to move my delivery date or to deliver to a neighbour instead, Most impressive was a text with a time to the hour when a the delivery would be made and the name of the driver. The delivery was on time as on time and the item was well packed.
I would definately use them Appliance House again.
Ordered a sink from a well-known DIY chain and was given a delivery date of 2 weeks. I phoned early evening on the day the delivery was due only to be told that I had been misinformed when ordering and delivery would not be for a further 2 weeks! Had to cancel the order as I needed the sink sooner - this was holding back the completion of my new kitchen as granite worktop template could not be done until sink was in place. Reordered exactly the same sink that evening from Appliance House (Friday night) and received delivery of the sink the following Tuesday! Now that's what I call service. Well done Appliance House.
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