Appliance Planet reviews

Appliance Planet reviews

Good
8.7
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five stars

i bought a cooker hood from appliance planet for my rangemaster cooker.it came much sooner than expected and looks great.it was also the best price on the internet and in the shops.i have also bought a splash back from them again great value for money.thank you AP
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Top price - prompt delivery.

When ordering my appliance for my new kitchen - an integrated cooker hood - I enquired if the item could be delivered within ten days. I was told that delivery on this item was normally 7-10 working days from ordering. I ordered the item and it was delivered after seven days and the price was matched to beat all competitors. Well done AP.
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Excellent service

Ordered a cooker hood from Appliance Planet online, fantastic price, arrived very quickly and on the day stated, would definately use them again.1st class!
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Best price and fast delivery...

I purchased a cooker hood from Appliance Planet after searching for the best price online, I would recommend Appliance Planet for their quick delivery and competitive prices, would use them again.
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Wonderful Service

I ordered a De Dietrich hob from Appliance Planet - they had stock and were the best price available on the net.

It arrived 2 days later in perfect condition in its original packaging.

I have nothing but praise.
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Excellent Customer Service and delivery

I searched the net for a suitable provider of extractor ducting kits and found Appliance Planet to be both helpful and efficient with their advice.

They sourced the correct product for my canopy extractor hood and I am delighted with my purchase. I was kept updated with the delivery which was most helpful as I can then ensure that I was at home to take the delivery, which arrived as promised.

I would certainly recommend Appliance Planet to anybody that is considering using their services,
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Excellent customer service and price

I searched high and low for a 50cm cooker hood that was aesthetically pleasing to find only this retailor offering such an item at a reasonable cost.

I rung them first of all before placing the order and the customer staff were very friendly and helpful in my decision making process. They told me what I needed and what I didn't need proving they were not just out to make a quick profit but cared about me as a customer.

I placed the order a couple of days later for a Baumatic 50cm Stainless Steel cooker hood online - Bearing in mind the size of the item their postage and packaging charges were also very reasonable!.

Unfortunately they didn't have the item in stock but sent me an email very quickly advising me so and to give them a call on how to proceed with the order (this was all without taking the money out of my account, unlike some companies who take the money, check stock, then take days if not weeks to refund it back you). The customer service rep explained there was a delay on the supplier side (being very precise with her explanation - i.e. stock was stuck in Italy awaiting customs lol!).

I recieved the item in perfect order a couple of weeks later exactly as was promised. I'm very impressed at the level of service I got, and also with the product itself as to be honest it only cost me £170 and the nearest thing I could find that was similar was double the cost!!.

Overall - VERY impressed, I wouldn't hesitate to deal with Appliance Planet again and can assure you, they will take care of you if you place an order with them. Thanks - Umar.
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Perfect Experience

After researching various cooker extractors i opted to purchase the Baumatic F90 on looking into various retailers that offered the genuine Carbon Filters it was obvious that on speed of delivery,product cost and customer satisfaction Appliance planet could not be beat.Just as others mentioned the delivery was rapid,customer service was great and the item was exactly as described.Appliance planet will remain my first port of call for all appliance related purchases.Thanx for the smooth transaction
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Great customer experience

Putting time and effort into picking the right product and supplier will always pay off in the end. We purchased our new dishwasher from appliance planet after reading great reviews on both the appliance and the supplier’s website. The dishwasher was rated the best integrated dishwasher on Which? and was fantastic value for money at the £400 mark. I initially went to the website for price, but it was the customer service and ease of use purchase that sealed it for me. Once I was on the website, the range of products nearly got me to change my mind but I stuck with my original choice.

The website was clear and very simple to use. The search functionality on the website was intuitive and most importantly the prices were incredibly competitive. The customer service over the phone was fantastic, my call was quickly answered and they were very helpful and knowledgeable about the product – able to answer questions on spec and discuss delivery logistics with authority – and in fact I finally placed the order over the phone. There was no upselling or extended warranty annoyingness of calling Currys - or another online retailer who called me back after a purchase to ask me if I wanted a longer guarantee - just clear impartial advice.

The delivery process was efficient and reliable – they would even do a free Saturday delivery if we needed; they called me to confirm delivery dates and were very flexible. I chose delivery for a date quite a long time in advance and they were able to assist. I received a text message reminding me of the order arrival and the delivery guys were really helpful and very accommodating on quite a tough delivery.

The dishwasher, Siemens SN65M031GB, itself is brilliant. The kitchen fitters were able to install it quickly and easily. The machine takes a large load for it size. The clean is fantastic every time, even dried on cereal comes off. We adjusted the top racks for our big plates which was thankfully easy to do – our last machine didn’t have that functionality. Oddly it doesn’t dry our Tupperware very well – but this is my only complaint to date!

To sum up I would thoroughly recommend the website and will be buying any appliances through them in future. Thanks guys!
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Wonderful experience

On time delivery and excellent service and price
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Can not fault this company at all!

I ordered all my new Neff kitchen appliances from Appliance Planet recently, 2 ovens and various accessories, hob, cooker hood, microwave etc.

They were very helpful when I was making my purchase and said that the items were usually delivered within two weeks as they came as a special order from the manufacturer. (This I expected as I was quite specific as to what I wanted!)

I was totally amazed that they contacted me and told me my items would be delivered the following Tuesday, only 5 days later!

The delivery crew were on time and were great they put everything where I wanted it to go, opened every package to I could inspect all the items before they asked me to sign for the delivery. They even offered to take all of the packaging away for me!

So overall....

Appliance selection 10/10
Price 10/10
Delivery 10/10
Customer Service 10/10

Needless to say, I wouldn't hesitate to recommend this company to anyone!
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Awesome

It doesn't get easier than this..got a smashing bargain through their website..30 mins later had a phone call to ask when I would like delivery with a choice of the next 3days including Saturday!! All FREE yes FREE..then I was offered a time slot FREE also had had a phone call 30 mins before delivery..so efficient and would HIGHLY recommend..I will be back THANKS SO MUCH for a completely hassle free order..
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Brilliant

Excellent price, fast delivery and very polite deliverymen too - what more could you ask for
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Exceeding expectations!

It's the first time we had used Appliance Planet and we went to them because in an internet search, they were the most competively priced for the Neff and Seimens equipment we were looking for for our new kitchen installation. Because they were the least expensive, we were not expecting top class service but we were pleasantly surprised - the sales person we dealt with was most friendly and helpful and the equipment was delivered on time and in top condition - couldn't have wishwed for better and wouldn't hesitate to use them again!
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Great service, however slight damage on the item ordered

The delivery and service exceeded the promised five days with my order of a ceramic bob arriving the day after I'd ordered it.

A week after receiving the order I had it installed and it was only then that I realised there was a small scratch on the surface of the hob and that part of the metal casing below the hob was bent.

As I'd have had to pay extra for a return visit if I'd waited for a replacement I had the hob installed without advising the suppliers. My old hob had already been removed. I can't say how they would have dealt with my query as I didn't contact them. I've deducted a point for the damage to the appliance.
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Execellent purchase

After looking around for a spin dryer for my mother, as a gift, I could not find the brand I wanted, and when I did it was too expensive, when I got to the Appliance Planet site, they gave me the cheapest rate and had beaten all companies on-line for the same brand, that I looked at, it was mind blowing to know, how one item can differ so much on all websites.

I spoke to my mother, if she was happy with the make and what it has and placed the order for her, on-line, it was very simple to use the system in order to purchase the product and the delivery was within 2 working days.

However, as I was unable to track the product, I called Appliance Planet and I got a friendly reception on the other side, who was very helpful in telling me when the product will be delivered and it just arrived as said.

The product was well packed, and there was no marks on it, and the delivery man was polite, as they should be. After opening it, we started using it, and it works wonderfully. I would recommend Appliance Planet to everyone, so that they get the best deal with the products they want, without getting ripped off, like so many people do.
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Excellent Value and Service

After looking around for prices Appliance Planet was the cheapest for the product we wanted. We ordered online and it was very easy. Our product arrived within 2 days and everything was well packed. We could follow our order easily with the tracking number.

I would recommend Appliance Planet to everyone for good prices and excellent delivery.

Chris F
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Best Price on the Web with great service

After deciding on the fridge/freezer we wanted, we then found appliance plant had the best price. The support from the call centre staff in placing the order was excellent and the gentleman I spoke to was friendly, helpful and very pleasant.

The delivery team were also really nice, delivering into the kitchen and fully unpacking the fridge/freezer. I was then asked to inspect before signing, which is nice as sometimes you forget your supposed to do that.

Overall a great experiance.

Sarah K
West Lothian
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eazy peazy lemon squeezy!

we spend the winter in Potugal and in our appartment there was a Fagor combi oven in which we produced some memorable meals and I decided to replace our ancient model at home.Appliance Planet were the cheapest by far and were very helpful when it came to details on sizing and even conversed with Fagor to get details.(price from Fagor direct was much more than AP) The ordering and delivery process was childs play and the oven fits like a glove and I never need to use main oven as my Fagor does it all.Appliance Planet, you have made this old Granny a happy bunny. Thank you
Nanny McPhee
Scottish Borders
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Great prices and excellent service

I ordered a cooker hood from Appliance Planet based on cost. They were the cheapest online. Item arrived a week later. Delighted with the price and delivery time.

Appliance Planet Details

About this company

We have been retailing online since 2003 and are backed by a parent company trading for over 40 years in the White Goods industry. We sell thousands of kitchen appliances including Washing Machines, Fridges, Freezers, Ovens, Hoods, Dishwashers, Cookers, Hobs, Tumble and Spin Dryers, Built-In appliances.

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Contact information

Call us on: 01727 896748
We live here: Unit 2 Soothouse Spring
AL3 6PF St Albans
United Kingdom

Category

Appliance Planet is ranked 48 out of 95 in the category

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