Reply from Aqualisa
[REPLY]
- Reviews (3)
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- Cheryl Hinton
- Peterborough, GB
- 1 Review
The most appaling, disgusting customer service I have ever received
I couldn't possibly run through all my points of disgust or I would be on here for hours!
6 call outs in one year
Engineers can't be bothered to turn up
If they do turn up they just replace the shower rather than looking into underlying problem
I have had 5 new showers in a year!
Rude staff
Shoddy workmanship
Senior management not interested (but BBC Watchdog are)! Watch this space!
Reply from
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- Fred
- Southampton, GB
- 10 Reviews
Excellent fast service
Placed Order 4pm delivery next morning at no extra charge.
Very Helpful Staff. Replaced my old quarz pumped unit (9 years old) with a new one. Excellent product.
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- Brian Penfold
- Andover, GB
- 9 Reviews
Customer Service is Fantastic
On two occasions recently, I have had to call Aqualisa customer services, and schedule a technical support visit. On both occasions the service provided was first class, the timings were arranged to suit me, and the technician that arrived could not have been more helpful. I have two Aqualisa digital showers in my house, and I'm happy in the knowledge that if they go wrong, I can count on a high level of support. Well done Aqualisa!
