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Aquanauts reviews

Excellent
9.8 out of 10

254 Trustpilot review(s)
Most recent review
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  • Reviews (254)
Aquanauts

Review by confirmed purchaser

Fast delivery

I ordered a UK C4 eled light As i live in portugal it was delivered to my freight agent within 2 days. It was as advertised, it all seems ok. I think Aquanauts runs a first class service I have only one comment to make: The light i ordered was yellow, the one that arrived was black.

Aquanauts

Review by confirmed purchaser

Excellent and sensible advice, backed up by good value and prompt delivery.

Aquanauts were very helpful on the telephone when I enquired about dive watch options, and had the best prices and selection of the models I was looking for. I received great advice telephonically and then ordered online, with same day shipment of my order.

Aquanauts

Review by confirmed purchaser

Good price, quick delivery.

The item I ordered was the same price as other shops, but the delivery was included in that, so worked out much cheaper.

Plenty of emails were sent letting me know the status of the order, and it only took only took a few days to come through.

Overall I'm very happy with my dealings with Aquanauts.

Aquanauts

Review by confirmed purchaser

A lot of bottle

looking for a dive cylinder search engine took me to aquanauts. web site easy to negotiate and buying on line simple. All that shopping on line should be. What I didn't expect was just how quickly they would deal with my order. In fact if they were any quicker the courier would have needed to waken me up. From Plymouth to Fife very impressed will certainly be using aquanauts for all my diving equipment.

Aquanauts

Review by confirmed purchaser

That's the way Internet shopping should be!

Very kind and comfortable service. Fast delivery in perfect shape. That's the way Internet shopping should be!

Aquanauts

Review by confirmed purchaser

Excellent Service

Easy to deal with. Quick delivery as promised. Highly recommended.

Aquanauts

Review by confirmed purchaser

Prompt and easy.

Item arrived quickly and well packaged. Prompt and efficient service. I'd be happy to use Aquanauts again.

Aquanauts

Review by confirmed purchaser

Fantastic customer service

I ordered a specific set-up of gear - Apeks DS4/ATX 40 regulators & an O2 clean contents gauge on a 6" hose, pretty classic stage cylinder components.

The order came through really quickly, but the gauge in the packet was not the one ordered. I emailed Aquanauts and within two hours had a call saying that a replacement unit was in the post (in fact, a more expensive replacement) and that when I returned the other gauge, the postage would be refunded to me. The replacement arrived the next day. An easy mistake to make, but an excellent response.

Keep it up!

Aquanauts

Great speedy service

An easy to navigate website helped me quickly find what I was looking for at a good price.

Ordered on Sunday evening and with me on Tuesday

Excellent Service

Aquanauts

Review by confirmed purchaser

fast delivery received within a few days of placing ordet

I received a very professipnal service and have recommended the company to our diving club members.
The payment optipn is easy to use and it only takes a short time to complete the purchase.

Aquanauts

Review by confirmed purchaser

Speedy service

I'm very pleased with the service and the product, ordered on Sunday delivered on Tuesday
Many thanks

Aquanauts

Review by confirmed purchaser

Very good service/price and good response to questions!

I think the service/price/delivery time was very good and I will definitely return as a customer!
//Magnus

Aquanauts

Review by confirmed purchaser

That's the way to do it!

I shop online all the time and Aquanauts is up there with the best.

This is the way ALL websites selling stuff should be!

Google what you are looking for.
Click on the most likely looking link.
Order and pay for the item.
A couple of days later it turns up.

Well done! Keep it up!

Aquanauts

Review by confirmed purchaser

excellent service

I placed an order and it was dispatched that day and arrived within 2 working days.
The company's communication was very good responding to my question ASAP.
The product seems very good quality and i am looking forward to seeing it in action.n

Aquanauts

Review by confirmed purchaser

Excellent product, price and delivery!!

I needed to purchase a replacment Din adaptor for a trip to Cuba at short notice. Found Aquanauts on the web, ordered on Friday and even with the free delivery option it arrived monday, excellent service and now saved to my favorites.

Aquanauts

Review by confirmed purchaser

Great service and great prices.

I ordered a Suunto Zoop from Aquanauts, the price was cheaper than anyone else I could find on-line. It arrived well packed and quickly. I would definitely use them again.

Aquanauts

Review by confirmed purchaser

Very good service

I placed my order late in the day and was telephoned by the shop to check that it was OK for it to be dispatched the following day. This was fine as the I wasn't planning to use the dive computer for a couple of weeks. However it was good to get this level of personal customer service
The computer duly arrived 2 days after the order was place and I am very pleased with it

Aquanauts

Review by confirmed purchaser

Vous pouvez acheter en toute confiance expedition tres rapide

Excellent devidoir si ce n'est une poignee un peux petite

Aquanauts

Review by confirmed purchaser

Fast delivery and goods arrived as ordered

delighted to receive the sunnto viper holder with bungy cords - It was just as pictured on the web site and arrived within just a few days.

Aquanauts

Review by confirmed purchaser

Fantastic ! Helpful, friendly and speedy. My boys are presently in the Caribbean Sea enjoying their new snorkels !

I received wonderful advise and help when I was unable to finalise the payment online. The items arrived the very next day even though I placed the order at lunch time. Felt like an independent small company that had the time and wish to give great personal service !

Aquanauts

Review by confirmed purchaser

helpful, well priced and on time

I purchased a Zoop diving computer on line - with next day delivery.

Aquanouts bothered to phone me to explaiin that since the next day was Good Friday it woul not come till after easter - I had expected this anyway but was impressed that they made the effort.

The item arrived with no problems

Aquanauts

Review by confirmed purchaser

Excellent service

The masks where great value, I also had to change my delivery details the company and chap I spoke to couldn't have been more helpful. Would definitely recommend and use this company again

Aquanauts

Review by confirmed purchaser

Good selection, great prices, fast delivery!

This was my first time to use Aquanauts, I was very pleased as I found exactly what I wanted at the best price, online ordering was simple and delivery was very fast, I would recommend them to you and will be back to buy more goodies in the future!

Aquanauts

Review by confirmed purchaser

Excellent Service/Product

My Dive Computer was purchased online and delivered to my home within 2 days.

Aquanauts

Review by confirmed purchaser

very good service

It was easy to order. The product descriptions were good. Delivery was prompt

Aquanauts

Review by confirmed purchaser

They realised i messed my order up and called me to explain what i was doing wrong!

I tried to order but PayPal crashed too many times. Eventually i switched to Card and it worked easily so not an Aqunauts problem. The attenmpts however created orders and with this looking odd they called me to ask if i was aware...other outfits would have taken the orders and sent them!

Aquanauts

Review by confirmed purchaser

Prompt, swift, excellent

Great informed quick service. Excellent speed of delivery.

Aquanauts

Review by confirmed purchaser

Aquatastic Service all round!

Dear Aquanauts
My husband (a keen Advanced open water diver) wanted a new dive computer watch and located your website and showed me what he wanted.
I then ordered it one day and it arrived the very next day, which is totally impressive. since it was a birthday present, I was really impressed with the delivery time!
Well done!
A very happy customer!

Aquanauts

Review by confirmed purchaser

Good service

Was informed service and very prompt

Aquanauts

Review by confirmed purchaser

Slick ordering and helpful staff

Item arrived as promised and was as advertised. I had a question so rung the store and the staff could not have been more helpful and friendly.

Aquanauts

Review by confirmed purchaser

Excellent seller. Excellent service.

I ordered a Suunto D9tx on Thursday. James called to confirm details and delivery address the same day and the computer was shipped the next day. Couldn't ask for better service. Highly recommended online seller.

Aquanauts

Review by confirmed purchaser

Very good service

A very good service and delivery on time plus great on price

Aquanauts

Review by confirmed purchaser

Quick and reliable delivery

I was very happy with my order and it arrived fast and via a good delivery service. I would definitely use Aquanauts again.

Aquanauts

Review by confirmed purchaser

Friendly and helpful.

They were quick to ship the goods. A slight issue with the delivery address. Not sure if it was me or them. Either way the sorted it super quick.
I'll be ordering more.

Aquanauts

Review by confirmed purchaser

Easy to deal with and great service

Everything was great with the transaction, great website, good informtaion and speedy delivery.

Aquanauts

Review by confirmed purchaser

great service will use again many thanks

Fast delivery, and very pleased with the item i ordered

Aquanauts

Review by confirmed purchaser

Delivery so Quick. Guys Dun Good !!

Very quick delivery and a very good price.
Great Delivery company, well pleased.
Thanks

Aquanauts

Review by confirmed purchaser

Good communication throughout and Free delivery by Courier

Very good price throughout the internet!
Very good communication with questions asked!
Delivery was reliable and safely packed Free and by a courier who gave timely updates by texts!!!

Aquanauts

Review by confirmed purchaser

value for money fast reliable service

once clicked onto paying method there is no option to go back and change the payment method. I clicked on the wrong payment, the only way to get the payment option I wanted was to re-order.

Aquanauts

Review by confirmed purchaser

speedy delivery

nice easy purchase with great delivery time. i will use them again