I ordered a UK C4 eled light As i live in portugal it was delivered to my freight agent within 2 days. It was as advertised, it all seems ok. I think Aquanauts runs a first class service I have only one comment to make: The light i ordered was yellow, the one that arrived was black.
Aquanauts were very helpful on the telephone when I enquired about dive watch options, and had the best prices and selection of the models I was looking for. I received great advice telephonically and then ordered online, with same day shipment of my order.
The item I ordered was the same price as other shops, but the delivery was included in that, so worked out much cheaper.
Plenty of emails were sent letting me know the status of the order, and it only took only took a few days to come through.
Overall I'm very happy with my dealings with Aquanauts.
looking for a dive cylinder search engine took me to aquanauts. web site easy to negotiate and buying on line simple. All that shopping on line should be. What I didn't expect was just how quickly they would deal with my order. In fact if they were any quicker the courier would have needed to waken me up. From Plymouth to Fife very impressed will certainly be using aquanauts for all my diving equipment.
I ordered a specific set-up of gear - Apeks DS4/ATX 40 regulators & an O2 clean contents gauge on a 6" hose, pretty classic stage cylinder components.
The order came through really quickly, but the gauge in the packet was not the one ordered. I emailed Aquanauts and within two hours had a call saying that a replacement unit was in the post (in fact, a more expensive replacement) and that when I returned the other gauge, the postage would be refunded to me. The replacement arrived the next day. An easy mistake to make, but an excellent response.
Keep it up!
I received a very professipnal service and have recommended the company to our diving club members.
The payment optipn is easy to use and it only takes a short time to complete the purchase.
I think the service/price/delivery time was very good and I will definitely return as a customer!
I shop online all the time and Aquanauts is up there with the best.
This is the way ALL websites selling stuff should be!
Google what you are looking for.
Click on the most likely looking link.
Order and pay for the item.
A couple of days later it turns up.
Well done! Keep it up!
I placed an order and it was dispatched that day and arrived within 2 working days.
The company's communication was very good responding to my question ASAP.
The product seems very good quality and i am looking forward to seeing it in action.n
I needed to purchase a replacment Din adaptor for a trip to Cuba at short notice. Found Aquanauts on the web, ordered on Friday and even with the free delivery option it arrived monday, excellent service and now saved to my favorites.
I placed my order late in the day and was telephoned by the shop to check that it was OK for it to be dispatched the following day. This was fine as the I wasn't planning to use the dive computer for a couple of weeks. However it was good to get this level of personal customer service
The computer duly arrived 2 days after the order was place and I am very pleased with it
Excellent devidoir si ce n'est une poignee un peux petite
I received wonderful advise and help when I was unable to finalise the payment online. The items arrived the very next day even though I placed the order at lunch time. Felt like an independent small company that had the time and wish to give great personal service !
I purchased a Zoop diving computer on line - with next day delivery.
Aquanouts bothered to phone me to explaiin that since the next day was Good Friday it woul not come till after easter - I had expected this anyway but was impressed that they made the effort.
The item arrived with no problems
This was my first time to use Aquanauts, I was very pleased as I found exactly what I wanted at the best price, online ordering was simple and delivery was very fast, I would recommend them to you and will be back to buy more goodies in the future!
I tried to order but PayPal crashed too many times. Eventually i switched to Card and it worked easily so not an Aqunauts problem. The attenmpts however created orders and with this looking odd they called me to ask if i was aware...other outfits would have taken the orders and sent them!
My husband (a keen Advanced open water diver) wanted a new dive computer watch and located your website and showed me what he wanted.
I then ordered it one day and it arrived the very next day, which is totally impressive. since it was a birthday present, I was really impressed with the delivery time!
A very happy customer!
I ordered a Suunto D9tx on Thursday. James called to confirm details and delivery address the same day and the computer was shipped the next day. Couldn't ask for better service. Highly recommended online seller.
Very good price throughout the internet!
Very good communication with questions asked!
Delivery was reliable and safely packed Free and by a courier who gave timely updates by texts!!!
once clicked onto paying method there is no option to go back and change the payment method. I clicked on the wrong payment, the only way to get the payment option I wanted was to re-order.
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