My first order with Aquanauts but not my last. Website is easy to navigate and the item was shipped very quickly in robust packaging and tracked too. No hesitation in recommending to friends and I'll definitely be back! Thanks.
I am always a little concerned about ordering online from companies I havnt used before, but my concerns this time were unfounded. I purchased a pocket reel from Aquanauts and was truly impressed by thier service. I recieved an email straight away confirming my online order. Followed swiftly by a dispatch notification of my purchase. Next morning my pocket reel arrived safe and as promised. I will not have a problem recommending Aquanauts to fellow divers or using them again myself. Well done guys and thankyou.
Times are hard in this day and age and like most of us I spend a lot of time comparing products and prices online and that is how I came across aquanauts, normally if you make a saving something has to give elsewhere, like the carriage or after sales etc, but not with aquanauts on the items I bought they were the best by far and the delivered fast well packaged and kept me informed every step of the way by email so it is always a pleasure to deal with them. Please keep up the good work as the way you run your business is very unusual in this day and age.
I ordered a couple of items on a Tuesday afternoon and received them in ireland on Friday morning. The staff are all very knowledgable and the prices are as competitive as any retailer. When I next need any kit I'll order from aquanauts without any shopping around.
Every review said these Hot Shot fins were the business but I couldn't find a shop that could let me see them. An internet search brought up "Aquanauts"; best price, quick delivery returns accepted. The order was placed Sunday night, a message said they were dispatched Monday morning with a request for an alternative delivery to suit me. Tuesday morning confirmed time and alternative delivery I had requested for the following day. Wednesday they arrived exactly as stated in time to take them for pool training and a first impression try. These fins are awesome (apologies for the Americanism!) If you are thinking about travel fins stop just buy these and buy them through Aquanauts; Best service; Best quality; Best price. Richard North Wales
I have used Aquanauts before and have always found them to be competitive, so when I wanted to buy a Nautilus Lifeline, it was no surprise that Aquanauts had the best deal on the internet. My new purchase arrived less that 48 hours after being ordered. Apart from a slight delay in Aquanauts answering a question I later e-mailed to them about my purchase, the whole experience was good, and now they've replied to my 'prompt', we're all friends again! I've been diving for over 25 years commercially and for fun, and I'm careful who I use for my supplies.
I was looking for a D6i, look at several options aquanauts were the cheapest and free delivery item turned up 2 days later as promised, and in the 2 hour window the courier people said it would. Couldn't ask for more, it was well packed and no damage.