this is why Amazon are killing you
There I am sitting at home with my wife and we have an issue. The radiators are off the wall (&because its May) we assumed we wouldn't need them, but it transpires we do, so we set about buying a small electric heater to keep us warm during the summer months! My wife said that I should try Argos, so I gave them a go. They had the heater I needed, in a store not 10 mins away from our house, but before I could press the reserve button I had the opportunity to get my product delivered by Shutl (I'm now renaming this service!) It was 17.15 on a Saturday night & for £8.50 I could get my £28 product delivered to me with 1hr 55 mins, well I thought this is too good to be true. It transpires it was, I phoned Shitl after 2hrs 55 mins to find out that the store had closed by the time the courier got there, so they weren't delivering tonight. Listen to me Argos, I've ordered 3 things from Amazon this week and they all arrived and I ordered 2 things from John Lewis and they were delivered on time, 1 thing ordered from you and nothing! So I hate to see names like Argos being lost from our high st, but if you don't raise your game you'll be dead. Amazon need to sort out their taxes, you need to sort out your couriers!