Argos reviewed by

Nottingham, GB

2 Reviews

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Awful customer service Avoid

I ordered a shoe cabinet that was reduced to half price and was adviced the item would be delivered on a Thursday so I took the day off work. No delivery time was given accept from 7am to 9pm on website and 7am to 8pm on email. So I waited and waited and waited and waited some more and after yet more waiting it was 9pm at night at which time Argos cusstomer call centre was closed. So I emailed and rang the very next day to be told that there had been a mistake and that my order had been delivered to the wrong depot for collection. I had not received a phone call to advise me of this or any apology. I received and email from Argos customer care to apologise saying my order would be delivered on the Saturday between guess what 7am and 6pm it finally arrived at 2pm. With rather rude unfeeling customer care Argos offered me an £8 gift card which low and behold I would have to spend with Argos. Honestly if you value your time and energies avoid this company unless you can collect from their shops.
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