We are hiring!

Reply from Argos

[DATE]

[REPLY]

Argos reviews

Acceptable
6.1 out of 10

903 Trustpilot review(s)
Most recent review
Review company
  • Reviews (903)
Argos
Argos

really??

great customer care and great produce at a great and affordable prices

Argos

poor after service

wooden garden furniture poor quality . Complaints dismissed and poor follow up - would NEVER buy from argos again - made 3 purchases and problems with all of them.

Douglas McLeod found this review useful

Argos
  • Sherburn in Elmet , GB
  • 24 Reviews

Nice and easy shopping

Order online and go and collect-brilliant. Either pay online or when you ghetto store. I like the fact when you type in code it's up to date how many they have and where is the mos local store to you. Great store

Argos

great shopping site

Never a problem either buying, reserving or paying account.

Argos

great company

always had easy transactions with argos online

Argos
Argos

stock availability

like the fact that you can ring & reserve and search local stores for stock wide variety of goods easy to use on line and in store

Argos

ABSOLUTELY TERRIBLE DELIVERY CUSTOMER SERVICE

Here is my experience of an Argos delivery. I was so incensed that i wrote it all down so i wouldnt forget in future!
I think Argos is fine if you can get the goods instore. BUT i wanted a TV and it was deliver only [for which they charge] so i waited in ALL day on the designated day. The weather was bad admittedly but they just didnt turn up and never rang to say they werent coming so i waited in all day for nothing! They rang that evening AFTER the designated delivery time to give me a new delivery date, two days later. I waited in AGAIN. No delivery, no phone call either this time! I rang them the next morning and was told there was a problem with a backlog of deliveries and someone would call me later that week on the Saturday morning. They never rang! I rang Saturday evening and was told someone would ring me Sunday morning. Guess what? They never rang! Sunday evening i rang again and was told someone in dispatch would DEFINITELY ring me Monday or Tuesday with a delivery date. By Tuesday afternoon i had received no phone call, and by this time with my phone bill getting bigger and my patience getting shorter and my temper likely to explode at any moment i went into the local Argos store to complain to the duty manager. He rang on my behalf and was told that my order was in the system 'pending' and i was asked to be patient as there was a backlog of deliveries. I emailed the head office in Milton Keynes as i was annoyed i had taken an extra day off work, i had expenses in phone calls, and expenses in motoring costs going to the store. I was offered my phone calls would be re-inbursed if i produced evidence. This meant i would have to photocopy my phone bill and post it off to them. More expense! I didnt bother! Nothing for my inconvenience or nothing for my extra day off work! NOTHING! I remain TOTALLY UNHAPPY AT THE WAY I WAS TREATED and i havent bought from Argos since! Im a tiny little fish in a huge ocean, and Argos wont be bothered one little bit that they have lost one customer, BUT this one little fish would like EVERYONE else in that big ocean to know how they treat customers who have to wait for deliveries once theyve taken their money! SHAME ON YOU

Douglas McLeod found this review useful

Argos

Easy to use and love the click and collect

Love the click and collect, dont have to wait in the queues to pay. They send you a text to remind you to collect it...love love love it!
Oh yeah, the range of goods is good too

Argos

excellent value for money

Ioften use argos but always browse online first then order and reserve my items to pick up instore. This cuts out all the unnecessary looking in catalogue in store.

Argos

argos have the answer

i love this online site ,i can find out what store my item is in ,get home delivery ,etc .with 4 small children this comes in handy

Argos
Argos

Good stuff!

You guys are convinient and offer a wide range of products... love the reserve and collect feature and the store opening hours til 8pm. I can go in and collect what I need after work

Argos

they are sick!!

worked for them for 4 months... for them to sack me!! (including 43 people that year)
when i was employed i worked 3 hours a week max!! and payed £5.50
which me and many people think was stupid!

now i work for sainsbury's... which pays me £6.30 an hour, and i work 12 hours a week, they are the most flexible employer i have ever had. i could get a day covered two days from now and its okay, or do over time whenever i want!! :D so all in all... look for somewhere else than here

Douglas McLeod found this review useful

Argos

Superb

Always have what I need. Easy to order and resrve and nice to know I can return things to my local store. Always loads of stock too.

Argos

Convenient and well priced

We use argos regularly and are more than satisfied with their srvice and array of bargain goods

Argos

Can't complain really

Great price, great availability but awful service.

Argos

handy service

use them quite alot and their service is good and love the check and reserve

Argos

Choice good

Easy to shop in store and online. Like the ability to order and collect

Argos

Safe and steady, always reliable

Have used Argos several times using the buy on line and collect at store facility. Have always been satisfied and the items ordered have always been there waiting.

Argos

Best ever

Best ever because if you don't like the item, you are free to return it. They also offer good value for money.

Argos

excellent

customer service is excellent. the workers there are very helpful and the service provided is awesome. if there is a problem with the product they immediately change it or refund it. The argos card is a great way for buyers to purchase things when they dont have the cash! card holders are also given vouchers. We are loyal customers!!

Argos

Stick to Branded products

and you will be O.K. Some of the unbranded materials seem a bit "iffy"

Prices very competitive - shame about all the forests they destroy for their far too big catalogue though

Argos

Great for local pickup

I can reserve and pick up from my local Argos without all that queuing.

Argos

Good

Argos is ok but sometimes you need to be able to see the things your buying especially furniture items.

Argos

Going Down Hill quite fast.

Over the recent months I have started to see the customer services slip in my local stores; not to mention that the prices are creeping up and are become less competitive with other out lets. Because of this it means I have been looking elsewhere for my items and to be honest finding them cheaper and with better customer service.
I am just generally un-happy with the overall service and value I now get from Argos.

Argos

Poor Presentation

Limited product information is made available and the search functions are basic. Compared to other sites the visual look and feel is poor and I only use it to compare prices of specific items and would never use it to browse or product information. Customer reviews are supplied in numbers which is possibly the best feature to be honest

Argos

Bargain Store

Really good bargains to find in this store. I picked up a I POD touch for only £49.43. Amazing !!

Argos

You Know what you get with Argos

Not the pretty of places but at least you know what you get with them and I have always had a consistent experience with all their stores I have visited over the years.

Fast, efficient and handle the busy Christmas times well. I will always use as I feel I know them well and know what I'll get from them

Argos

First class

Love argos for their customer service, team members in-store and yearly offers.

Argos

EASY ORDERS FAST DELIVERY

NO NEED TO GO SHOPPING IT COMES TO YOU EASY RETURN IF NOT COMPLETELY HAPPY WITH ITEMS OR COLLECT THE Same day if in a hurry no wasted journey check stock make sure before you leave home

Argos

Check out Argos on Ebay ... Well worth a look..

I wanted a number of raffle prizes for christmas party .. They where great .. and they arrived very quick..... well done.

Argos

excellent

very pleased, used online and local services for years

Argos

Good company

I like Argos you know exactly what you are getting but could do with speeding up a bit in store.

Terence Denton found this review useful

Argos

Queues are a killer...but they tend to have what I want.

I rarely use Argos, because I can always find things cheaper elsewhere.

When I do it's normally an emergency, and I always hate the queues - That said they normally have what I want and the prices aren't absolutely crazy - so I can't complain.

To me they are like a convenience store for bigger or usual everyday things.

Argos

good prices and availability for quick browse/pickup purchases

Shame about the poor dated website. Searching for items is a chore. I like the reviews feature but not the navigation or presentation of the items. Way past time for an overhaul. They must be aware of that by now (mid 2012)?

Argos

the worlds largest "out of stock room"

do you nip next door to john lewis when we order something you seem to take an age to get the stuff maybe this is the secret of argos

Argos

Easy to Use but No Value

I admit I was an Argos fan in the past but in recent years the group have become easier to buy from but provide no value.

Items are priced too expensive compared to online sellers and the Argos Outlet on Ebay is much better than Argos.co.uk

Argos

Does what it says.

I have had many excellent experiences with purchases from Argos with complicated items and deliveries. I have never experienced any problems with them at all. The website is excellent with stock checking, reserve item, delivery options. A pleasure to buy from.

Is Argos your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.