Argoth reviews

Argoth reviews

Very low
2.5
from 0 - 10
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Thieves!

I ordered from this company back in 2007, the order was over $200 CA. I've never received my order or a refund. I was in contact with Stacy for a bit, she kept telling me it had been shipped but that it did not have or need a tracking number and to contact my postal service. Canada post could not find it as it did not have a tracking number and they could not find it in this country and Argoth would not help me track it down telling me that it was my problem to find it. Do not buy from them unless you are willing to part with your money. The items looks really awesome so it's really a shame. May work better through ebay since they offer a bit more security but you will get no support directly from this company.
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Despatched prompty and communication excellent

I was initially worried after I placed my order, received no order confirmation after 4 days and my money was taken. Especially after reading some of these reviews.

....however, after ordering on Thursday..emailing on Monday & Tuesday, I received a phonecall from a lovely lady called Sam, who apologised and explained they were having some technical difficulties.

I'd ordered 4 items, she informed me one was out of stock and she was unsure when it would be in, but the other items were packaged and ready to go. I asked her to cancel the item and send a Paypal refund, but send the other items.

Within minutes of putting the phone down, I had received my refund and a confirmation email along with a tracking number. My items arrived today, 1 week after placing my order.

Overall, a friendly company with good communication. I don't think enough people who have had good experiences with this company are reviewing them!
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Do not buy from this company

I wouldn't even give them one star but was unable to leave them without one. My goods ordered as a Christmas present for my son cost £59.94 and have not arrived. The company don't respond to emails and I have reported them to Paypal


Edited 6th January . I received a full refund from the company today. My son tells me that we have ordered from them before and although the clothing was a long time coming the quality is fantastic.
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DONT BUY FROM THIS SHOP!!!

i brougth some items, and only got 2 out of 6 and i never got them back, and i have emailed them a lots of times, plus called them. But nothin helped.
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scam

same story as everyone else here really. only i lost around 30 quid.
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Fraud

DO NOT USE COMPANY i am full time carer to bed bound 93 yrs mother and single parent i lost £75 a year ago
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Don't buy at this e-shop

I bought a 54 pounds order in January 2010.The first step from Argoth is take the money.One month and a half later, i sent them an email.They answer it, telling about outstocking of one item, and i choose others, but all of them were out of stock, so i told them to give up the order and refund my money.Finally, 3 months after i had my order at home, but they owe me 13.70 pounds.They don't answer emails, and they tell me about "refunds take more than one month" (from february, we are in may).
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there in for it

ordered items at christmas to total of £30 and was told it was out of stock in february, i asked for a refund and have followed with 15 emails no reply. who fancies visiting wakefield for a friendly visit.
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Argoth are a SCAM

Never order from this company, you will NOT receive your goods. I ordered two T shirts on 24.02.2010 and have not received them at time of writing this review - 22.04.2010. There is no telephone number to speak to anybody and I have sent three emails asking where my goods are and no reply. I have sent a recorded delivery letter to their Wakefield address asking for the goods or my monies reimbursed, but still no response. They only conned £34.30 out of me but I am still pursuing them through Trading Standards. Annoyingly I failed to read the reviews on this website relating to Argoth before ordering, but you live and learn!!
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Absolutely awful

I placed my order back in August 2009. After two weeks and no sign of the item, I emailed and was told that the item wasn't in stock (although no mention of this on the website) did I want to wait? I really wanted this particular top so waited and asked to be kept updated. After two months it still hadn't arrived and I was no longer getting responses from emails to Stacy. Eventually in January, I had an email from kate@argoth.com who eventually cancelled the order, but since then there has been no refund and she also has stopped responding.

Their customer service is appalling and they take your money immediately when quite clearly they are either unable or unwilling fo fulfill the order. I shall be joining the other people here in reporting this company to Trading Standards and warn others to stay well away from them
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!!!! WARNING !!!! DO NOT BUY FROM THIS COMPANY

DO NOT buy from these people, you DONT get your items and you DONT get a refund.Please read all reviews !!!!! DO NOT BUY FROM ARGOTH.CO.UK
FRAUDSTERS THIEVES SCUMBAGS!!!!!!!
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Fraudsters - DO NOT BUY FROM ARGOTH.CO.UK

Argoth owe me £70 for items not supplied that I ordered four months ago. I've repeatedly asked for a refund and not received it, and now they're outside the 30 days maximum time period and have broken the law. I'm about to send them a small claims court summons and make a complaint to trading standards. I WILL get my money back, and I will be spreading the word on lots of goth sites so others don't get taken in by them.
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Don't answer e-mail after some

I ordered a t-shirt on argoth and I payed with a postepay, they accepted the money, I talked before with Mrs Stacey.
After a period they didn't answer me and I didn't receive the T-shirt.
(Sorry for my bad english)
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No order received and they take the money immediately

I ordered a present and over 5 weeks later no delivery; but they took my money the day after confirming the order. Their phone no is "not available" and they will not respond to any emails.
DO NOT ORDER FROM THESE PEOPLE
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Waited a month but did get my order

I ordered £135 worth of stuff, waited a month and heard nothing. I emailed them asking for some info on why it was taking so long but never got a reply. Waited a few more days then emailed them again saying if I get no reply again ill be forced to claim the money back off my credit card. Next day I got email saying dispatched, few days later and I got all the stuff I ordered. So not sure whats going on with them, but I have to give 3 stars as I did get my order.
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No goods, no refund, can't contact.

Phoned 3 times and told each time goods be there soon. 3rd tme asked for refund to card but 3 weeks later and not received.

Luckily only £23 lost but will hassle them as much as I can cos it makes me feel better.
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No Goods Recieved and No Refund

I ordered 2 an item in early June and paid £ 27.29 by credit card but nothing arrived. Foolishly I ordered a second item on 25th June and had £34.13 taken from my debit card 26th June. 2nd September I received an email from stacey@argoth.co.uk saying as the items were not in stock they'd cancel my order and refund my money within 14 days. Despite another 3 emails I have recieved nothing. Last week I sent an email saying I would take them to court and had a delivery failure from my email provider saying Argoth.co.uk does not exist. When I go to their website which IS Argoth.co.uk it looks like you can still order, but I can not configure the email shown in their contact us section. I still have not had my money back and would warn anyone thinking of buying from them not to. What makes it more disappointing is I've used them in the past and love their clothes.
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Take money but dont send goods

check out other sites like www.complaintboard.com
money is taken from account then you hear nothing they dont answer a phone or answer emails
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paid 3 months ago but nothing received

order placed in june for close on 200.00. nothing received to date and despite numerous phone calls i havent had a refund. just keep getting fobbed off. will be taking to court.

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Argoth Details

About this company

gothic clothing store, goth clothes, alternative clothing in the uk, jewelry shop gothic merchandise

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Category

Argoth is ranked 87 out of 88 in the category

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