www.arguscarhire.com reviews

www.arguscarhire.com reviews

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Review by confirmed purchaser

Good rate but hidden costs

When you book via a wesite like Arguscarhire, you usually get a competitive rate but the car hire company locally are usually looking for ways to get money out of you. One common way is the 'full tank' of fuel out and empty back. For the car I had, a full tank from empty costs 50 Euros, but the charge was 86 Euros from Europe car. Also, inevitably, you do not return the car empty. Extra drivers are 7 Euros plus vat per day and unless you take their very expensive waiver insurance, the a deposit of 550 Euros is reserved on your credit card etc, etc. So beware, it may not be as cheap as you think!
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Review by confirmed purchaser

Cheap, Helpful and Impressive

Excellent, efficient service- competitive prices- very helpful when contacted to make an amendment to my booking- everything happens when they say it will...I would certainly book with them again...highly recommended!
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Review by confirmed purchaser

veery good servic e but would never have found the hertz site as it was a SEAT Agent. Good Taxi driver!

Lovely guy at the Seat Agent who dealt with the Hertz paperwork but his English was limited and he had to ring a 3rd party to speak to us. Excellent service from them all.
Didn't understand why the rental was increased by more than £100 if we had dropped off the car at Lisbon Airport???
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Review by confirmed purchaser

no problems

good car, no problems, just a little waiting at arrival
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Review by confirmed purchaser

Very good service and friendly

We rented a car in Johnnesburg and drove it to Durban where it was due for a Service,our car was replaced with another very quickly at the offfice 10 minutes from where we were staying,very good service.We then drove on to Cape Town over the next 2 weeks,Great Trip.
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Review by confirmed purchaser

Argus car hire is easy to deal with and they obtain great rates

I have used this company for several trips to UK. They always find great rates and cars in most locations. I would recommend them without reseravation
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Review by confirmed purchaser

Very quick and good service

People concerned very good and no problems with the car
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Review by confirmed purchaser

Why would I use any other car hire service?

I travel to France quite often from Ireland, and if I'm going to need a car, I always use Argus Car Hire to find me the best car at the best price. They've never let me down, and as a returning customer, I know I'll get exactly what I want. The website is clear and easy to navigate, and once I've selected my car, the price is set and there are no hidden charges. Why would I use anyone else?
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Review by confirmed purchaser

No fuss

We would not use any other company the best
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Review by confirmed purchaser

Easy to use website. Pity hire company don't respect what class of car you book.

I like argus's website and have used them before getting cars through Dollar Orlando. This time the hire company was Alamo and despite carefully selecting a size of economy car that would suit my needs alamos desk insist that what I've booked can be swapped for anything in economy ie compact including a Spark which has no luggage space. Obviously Alamo are pushing for upselling to an intermediate/standard. At Orlando airport they eventually let me look at the cars and there were plenty that were if suitable size in the booked price bracket but it was a struggle to get that far. Same thing happened again at Alamo Miami intercontinental today but this time no alternatives were offered to the tiny Spark so I had to pay extra despite having reserved a Nissan versa or similar. What's the point in Argus offering choices of sizes of car within each price bracket if their hire suppliers don't respect them.
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Review by confirmed purchaser

Arrived after 10:45 pm staff on duty friendly and helpful which was great. Dollar - Brindisi

Arrived at Brindisi airport after a very long trip ( airline problems ) and just needed to get the car sorted and get to a bed. The lady on duty was just dealing with a customer and not really being treated with a great deal of respect judging by the body language, so not looking like a great start, wrong. I was greeted cheerfully and helpful and everything explained politely to me including a slight scratch on the car already and as it was dark and late not something I saw until the next day.
The car was clean and ready to go and one of the easiest car pick ups I have experienced, trust me this isn't my first.
The return was just as quick and efficient.
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Review by confirmed purchaser

No problem

No problem with Argus car hire but Fire Fly car hire in Malaga we're not very good. You have to wait for a long time (1 and a half hours) in the underground car park at the airport. There was not enough seating for all the customers so people we're standing around in the road. It was very dangerous. We went in April so it wasn't too hot in the car park. I should imagine the heat in the car park will be unbearable in the summer. There is also lots of add ons to the cost, in out case the final price was five times that quoted on Argus.
On the plus side the member of staff that dealt with my car was very quick, but things like cdw excess were automatically added to the cost without even asking us. We were so desperate to get out of there, we didn't query it.
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Review by confirmed purchaser

Arguscarhire the one stop shop 100% 24/7 365

Save Money Save Time Arguscarhire is the one.
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Review by confirmed purchaser

Cheap and efficient

Argus gave a great choice of vehicles at very appealing prices.
Our car was new and the airport service efficient.

Would use again!
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Review by confirmed purchaser

Vehicle excellent condition.

Have no hesitation in recommending Argus Car Hire, vehicle was spot on on arrival, thanks to Alan the Detailer never had a vehicle in such clean condition.
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Review by confirmed purchaser

The Best Yet!

I have been hiring cars at Perpignan airport for 10 years and this was the best deal I have come across. After the habitual lengthy queue at Europcar I was delighted to be given a brand new Toyota to drive, with 8km on the clock. I must have been upgraded because it was way above the spec I had paid for. The gentleman even came out to the parking lot to find a second warning triangle that I had not realised was compulsory in Spain. I paid a bit over the odds for the CDW protection, but it was compensated by the luxury of the car that was provided.
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I feel cheated by this company. Some categories of vehicle do not exist.

Don't get me wrong, I have used this company twice before (both on trips to Florida) and had no problems at all. The first was for a vehicle from Alamo, whilst the other was Thrifty. Both vehicles were as described and everything about the providers was stress-free.

Renting a car in late March, I booked with Argus Car Hire again. For a two day rental in Edinburgh, they were quoting around £35 for an 'economy' car or £44 for a 'mini' (referring to its size and not necessarily the model of car). Keen not to drive a really basic car, I paid the extra and hoped for something better.

The confirmation came through seconds after booking and it confirmed that the rental company was Sixt. It again confirmed that the category of car paid for was 'mini' followed by "similar to a Citroen DS3". Pictures included in the confirmation showed the most "common cars in the category" and they were the Citroen DS3, a Mini Cooper and a Volkswagen Beetle.

On arriving at the car rental centre in Edinburgh, I asked the staff at Sixt what make and model of car I was to receive. It was disappointing to be told that it was a Chevrolet Aveo.

Staff at Sixt told me that they do not offer a 'mini' category of car and that their fleet of vehicles did not include any of the three cars pictured on the confirmation email. I was also told that Chevrolet Aveo was the cheapest model of car offered by the company.

Sixt also explained that it was a common complaint. Many customers booking with Argus believed that they were getting one standard of car, only to be given something in a much lower and cheaper category.

I am angry at Argus Car Hire for misleading me. In good faith, I paid extra for a car that I was never going to get. It's just a pity that as an Irish company, the Trade Descriptions Act doesn't apply.
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Review by confirmed purchaser

The car was fine and worked well and your staff were very courteous and professional.

The car was fine and worked well and your staff were very courteous and professional.
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Review by confirmed purchaser

reasonable price cars rental website

reasonable price cars rental website & viraty of car rental company worldwide
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Review by confirmed purchaser

Very straight forward

Hired a car for a week and a half over Easter in Mallorca (April 2014). On arrival at the airport the instructions to the courtesy bus to take us to the company whose car we were hiring (Drivalia) were clear. The mini-bus was waiting for us, despite the plane being over half an hour late into Palma. The process of completing the paper work at Drivalia was efficient and we were loaded up and on our way after about 30 minutes. In addition to the rental fee we had to pay for a full tank of fuel (you return the car empty), the rate per litre was slightly more than we would have paid ourselves if we had filled the car up (we worked it out to be approximately €4 more, but I think there is more information on this on their website). We were offered an extra insurance against scratches and other damage, which we didn't take up preferring to block a €320 deposit (which was released on return of the car) but this is a risk as some of the roads in Mallorca are very narrow and you get a lot of tour buses going up and down them, fortunately our car was returned without problem. The staff say that returning the car can take up to 20 minutes but in our case it took about 5 and the bus was waiting to take us to the airport again. The car was a new Lancia 5 door (Corsa/Mini size) and was a pleasure to drive. I would definitely go back to them again, using arguscarhire as an agent.

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