Hard to fault...
Although ARK experienced some server downtime, I had placed an order where an item was out of stock, and I was not informed until arrival of the order with items missing (out of stock). ARK could have contacted me prior to dispatch to inform me of the availability or offer alternative products. However, I was very happy with the item I received. As I needed a new jacket I returned to the website and ordered 2 Superdry jackets for £140. This is a spectacular price and one that even Superdry would struggle to compete with - Great prices, great stuff!