We'll done to all at artificialchristmastree.co.uk, your service was second to none. There was a small hiccup when one of the items I ordered didn't arrive, this was easily and promptly rectified by a quick email to the company which was replied to within half an hour with the item being dispatched quickly. I made my original order for 3 items on Monday evening and all we're received within the week, including the missing item. Excellent and polite customer service, I would recommend anyone to buy from this company as they couldn't of been more helpful and the goods were fantastic quality. I really can't rate them highly enough.
The company gives the impression of being UK based, but communication comes from Holland, I ordered goods and the amount was paid for but was then told that the order was under their minimum amount, the amount was recredited to my account. Annoyed that this was allowed to happen, will not deal with this company again!
We found the company extremely helpful and accommodating. Prior to setting the tree we were disappointed and thinking of sending it back. In speaking with the company they honored my decision. Fortunately we set the entire tree up prior to making a final decision. The Delaware 3M Pre-lit tree is of high quality and well lit.
The company delivered as promised and stood by the service. We strongly recommend both this particular product and doing business with the company.
Tree was delivered in 2 working days as promised and looks fantastic, my only gripe is that the lights had a european plug on, I just expected that as being sold in the UK market they'd have a British plug! Slightly frustrating to have to get an adapter for a set of lights that cost hundreds of pounds!
The tree came super fast and well boxed (good carrier box). The tree looks perfect and really naturally, and it was really easy to assemble and as it was one with lights already installed it was so fast to set it up. It is simply beautyful and a hazzle free well made tree! Many thanks!
We have yet to put the tree together but we are very pleased with the look of the tree and can't wait to put it up and decorate it. We are planning to put it up this weekend, 1st December, so we can enjoy it for a month!
Very fast delivery (ordered late Friday eve, arrived Wed morn), and tree looks great so far. Only given 4 stars as haven't put the tree up yet, but having opened the box and had a good look i think it'll look fantastic when i do. Really please with the service and would recommend this company. Happy customer.
Very nice tree, prompt delivery. I also ordered a few accessories.
The only down side is that 4 of the Red Baubles were damaged. The box has been squashed.
Apart from that I am very happy with the service and quality.
Ordered my tree on the 28th of October at around 14>00 hours and received it 18:00 hours on the 31st. Was able to track the order all the way form the Netherlands to Scotland. Communication (email) was maintained all the time.
The actual time of delivery was sent by email and was accurate.
The product was as described and arrived in good condition.
A fantastic company to deal with and they use a very efficient courier service.
After searching web for days finally I found what I wanted
Great price ,easy order,fast delivery
Excellent web site
Would highly recommend
Fantastic service, ordered Thursday afternoon received tracking all the way to Uk arrived perfect monday morning have shopped around for a wide chunky tree in the Uk an let's face it they are pretty on the thin poky size even returned one from a Uk website as looked fab in pictures but was quite pathetic looking once It arrived but not this Christmas tree I ordered the large flocked tree and as fussy as I am the quality is amazing along with super quick delivery, very impressed ........ Thankyou Royal Christmas x
Simple to order, great videos of each tree type to make decisions easier. Was a bit nervous ordering a tree that i had not seen for real but not disappointed at all, awesome looking tree. Ordered late sunday night, in the house by wednesday afternoon, can't fault that!!
Bought a £500 Artificial pre-lit Christmas tree and delivery was only £5.95 and it arrived in under 48hrs, fantastic
I ordered a Flocked Christmas Wreath and Garland for my home and the quality is excellent and delivery very quick indeed. I will be returning to buy more items without a doubt. Thank you very much indeed. Mark A Elliott
FOR ME ARTIFICIALCHRISTMASTREE IS A DREAM BECAUSE THEY ARE EXCELLENT PROFESSIONAL WORKERS AND HAVE A VERY FAST SERVICE !!! I LOVE THEM..... THEY MAKE THAT MY CHILDREN SMILE EACH YEAR, EACH MINUTE, EACH SECOND....THANK YOU !!!!!
I searched the entire Internet trying to find a company that would deliver an artifical tree to Spain and was running out of ideas until I found this site. The service was great, the tree arrived with no problems in around a week and I will be shortly putting it together . I can't say at this stage what the tree looks like up but it looks very good in the box so fingers crossed. Many thanks.
We ordered a new Yorker Christmas tree and I must say the quality is great. We went for 6ft one. As soon as I opened the box I was impressed. Just as advertised, even better in real life. The tree is quite wide tho and althou the measurements are listed i just didn't realise it will be as wide but it looks great and thats the main thing. Great value too compared to high street choices of similar yet not as great quality product. The only downside was that the box came slightly torn and damaged but still i would dfinitely recommend. Fast delivery too, tree arrived within two working days which is faster than some if not most uk companies for this kind of product.
This is a fantastic company to deal with ! Their customer service is undoubtably one of the best I have come across.
I had ordered the wrong tree and they couldn't have been more helpful , replacement tree was ordered and refund was actioned same day as tree received.
The quality of both items was much better than on the high st.
Would recommend to all.
Excellent service and can't fault the Christmas tree I bought it is beautiful and looks so real excellent quality and very good value for the cost and was packaged well. I have not seen one anywhere in the UK that could match it. Was very dubious about ordering from abroad and sceptical because it was so cheap but went ahead and took the risk, I worried for no reason. Sent an email about tracking my delivery and got a very good and quick response would use royal again without hesitation and would recommend them to anyone looking for a Christmas tree .
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