untrained staff without proper ID
That was my experience during half term at Taunton Asda. A young girl asked for my ID when I bought 6 bottles of lager. I showed her, she asked for the ID for my children. I told her Asda selling the lager to me not the children. She insisted if no ID of the children to prove they are over 18. Then I cannot buy any lager. I am 44, restaurant licensee. So I asked for her ID to complain her poor knowledge. She then covered her name tag and said she is not called Amy. She is Fran. I told her how can she check people's ID but she did not have her own. Disguisting experience. The manager came to sort out and said she had to back up her staff?? What is the system?