Firstly, just want to say I wanted to put this review on the Asda Direct review page, but for some reason I keep getting re-directed to this one. Which is funny, cause the Asda Direct page has one star whereas this one has three......
Anyway, I ordered five pairs of school trousers for my daughter, then knowing I'd be out I arranged to have them delivered to my local Collect+ store. Firstly, Asda's chosen delivery company (Yodel) couldn't find the address (um, it's a confectioners in a High Street, not difficult) and then when I complained to Yodel they asked me to speak to Asda. I couldn't get through to them on the phone, it was constantly engaged, so had to send them an email requesting re-delivery. No-one bothered to reply to that email and instead I got a standard email from them informing me they'd received the trousers back and would refund me.
Then a couple of days later they sent me an email asking me to review my purchase on their website which I duly did. I have just received another email from them telling me my review has been refused as it contains inappropriate content. (I just wrote what I have written here, guess they only allow positive reviews on their site.....)
Anyway, in a nutshell, don't bother with Asda Direct. Do yourself a favour and go elsewhere.