Asics reviews

Asics reviews

Acceptable
5.5
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
2 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

ASICS ONLINE UK

I agree with the earlier comments for the person who purchased the rugby boots. I buy everything on line and all my sportswear. They were rubbish, when you call you get put through to this euro helpdesk! They are without a clue; you have to call to get a return label, no idea why as without exception this can be done on line with other retailers. I sent some shorts back using their returns service which they didn't get, 3 weeks later email replies that my 8 year old could have written and no refund. I did explain that once the goods are out of my hands its ASICS problem, er sorry but I am a European who speaks English but that the only part of me that as any clue about customer service standards expected in the UK and US, as in Europe, we culturally don't understand what you are on about!! Rubbish and never again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

ASICS - Did some one miss the B off ????

Purchased a pair of size 8 Asics Gel Lethal Hybrid 3 rugby boots for just over £100, for my 12 year old son.

Upon arrival looked stunning / were very comfy – he had worn the boots on approximately 15 occasions, and they were well looked after.

Despite this, a sizeable gap appeared on the heel of the boot between the blue cushioning and white (harder plastic sole) as the bonding between the two materials appears to be inadequate.

I contacted ASICS asking for their comments saying I would appreciate their comments and ideally like the boots replacing (as otherwise the boots seem to be excellent)

I offered to send a digital photo showing the nature of the deterioration if required, but I received no response

Not what I expected from a major brand - but hey they are so large and well established, why worry about the consumer ?? or even better still don't acknowledge their existence by ignoring their emails !!

Is Asics your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Details

About this company

ASICS running shoes and sports apparel. Find stores, get a training program for your next marathon, learn more about pronation and your gait cycle.

Visit Asics

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.