I have shopped at asos for a few years now and there has never been a problem with delivery or anything.
For the first time I had the need to contact customer service when I bought a defective tweezers .. I was a little unsure about whether it is something you could complain about, as it is a relatively cheap tweezers, and therefore the cause just might be poor quality. But Asos has sent me a new one! fantastic service!
Love asos even more now <3
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