So I bought some items from Asos around £150 it was all delivered fine. I went to return some things and the was all fine I used collect+. 5 day passed and they never contacted me or said a word so I emailed and they said they hadn't received it. Little do they know I have tracking number so I show them and they say okay what did you send? They have no clue as to what it was in the refund. They processed it and well after over 100 emails and 1.5 months of waiting the refund hasn't gone into my bank account and I'm just doing the same thing over and over again. Its a joke and never ever ever use them!