About as useful as a chocolate teapot!
found useful by 3 people
I originally requested a refund for a jumper which I was not happy with back at the beginning of the month and still to this day have not received a refund for this item. After being passed around to different people more times than a blow up ball at a Justin Bieber concert I am still no closer to achieving what I am legally entitled to, a refund! I have never dealt with such incompetence in my life. I am expected to wait 4 hours each time I send an email just to be faced with someone different who makes me repeat myself. Is this not quite a basic request? ASOS seem very good at taking money from my account but not the other way around.