I'm in Melbourne and it's really fast delivery, sometimes took only 5 days, and Free Ship, easy to return , quick Refund within 2-3 days they receive the return. So far I use them for 3 years I have never complain. Only one thing annoying is Return for Exchange, they only Refund and place order again, but that's fine. Their size sometimes not consistent but I'm fine with it, most of the time is ok. I don't know how is it in other countries but for me & my friends. this is the best Online store as OZ clothing is overprice . Thumb up for ASOS!