A Suit That Fits reviews

A Suit That Fits reviews

Excellent
9.2
from 0 - 10
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I've changed size a few times, but they keep the suits fitting!

I'm 6'4' and thin (and used to be thinner) and am fortunate enough to be in a line of work where I don't need to wear a suit everyday. Suits are special occasions for me, and I've work A Suit That Fits wear to award ceremonies, weddings and while chairing conferences amongst others, and always enjoy both the chance to 'suit up' and also the time when it comes for a new fitting.

I bought my first suit from the company back in 2007 and have returned regularly for more suits and also a full coat (which I think has to be one of my favourite all-time wardrobe items)

The staff are great, and I can echo the sentiments of the other reviewers here who have named individual staff - always a good sign when people single out the staff for attention - and having worked with lots of them over the years I can only agree.

Noting a few negative comments here about things that have gone wrong for other people, the same has happened to me (getting exact fits is not easy after all) but the staff have always gone well above and beyond for me to get things right.

Four stars for the experience and overall customer service and quality of the suits.

If you want a five star experience though, you need to be prepared to bring a little creative input yourself though. Not because they don't have it, but because it seems to me that the people who have had a less good experience have been those who haven't really got involved on such a collaborative level.

Have recommended this company to many people before, and will be doing so again.
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Excellent

My new DJ looks excellent and they had no problems with the few modest additions I wanted such as a special button to link the DJ to my dress shirt.

I'm now going back for a shirt to see how that goes.
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Great suits, attention to detail and excellent customer service

My experience with 'a suit that fits' was more long winded than most. After a few fittings my trousers weren't coming out right. They acted swiftly to get me seen by one of the head tailors, who identified the problem and got things sorted. I received my suits after longer than anticipated, but they are fabulous. Moreover, i was impressed with the pro-active attitude of the staff, particularly Daniel Warwick (Head of London sales) who was determined to get things right. The attention to detail on suit production and the focus on customer satisfaction is really what made this a pleasant experience. I would recommend them to anyone.
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A special suit for my special day…………..no problem.

My knowledge and experience of suits is not the best and the guidance and patience shown by Andrew towards me was much appreciated. The suit was exactly what I wanted and it looked great for my wedding day. Andrew's help was a major factor in me wearing a great looking suit for the big day.

I would definitely use this company again.

If you are after something a bit more than an off the peg suit and fancy that little bit of bespoke quality without too much hassle then this is the company for you.
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Deal With Reece Copeland, Nothing is too much trouble.

Just had my first suit made and these guys are great! No pretenses and no premier Savile row address adding unnecessary costs to your final bill. They do exactly what they say on the tin, they will make you a suit that fits! To be clear these guys are not "master" tailors with 100's of years of experience. They do have some "out the back" making it all work and you can, on request, meet one of them. You have to travel to their main office in Bermondsey for the privilege but I do recommend it. If you're willing to take the time, you will save yourself a lot of back and forth on getting the final item right and will get your suit made much faster. My other advice would be to do your home-work before you go on exactly what you want, take clippings from magazines on the styles, cuts, colors etc If you deal with Reece, he will make it happen for you and if you're not happy it is never too much trouble for him to make alterations. Don't be typically British and leave them pretending to be happy then jump on here and leave a bad review. Man up and say what you're not happy about, they want you to leave 100% satisfied and will make sure you are, getting a suit right takes time. In summary, if you want to be told what you want and are willing to pay through your backside then go to the Row. If you know what you want, at a fair price all wrapped in high quality, down to earth service, then I recommend these guys and especially Reece. He's a genuine nice guy who cares about what he does and wants happy customers. I am one of them.
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A comedy of errors-the suit (and shirt ) that doesn't fit

I had previously bought 2 suits from them-then disaster struck:
1 I ordered a new suit-they said there was no need to re-measure me as they could just follow the patterns in their records.When it arrived the jacket was far too small-i was like a gorilla hanging out of the sleeves
2 After a lot of toing and froing they came to my office and agreed it was not right and said they would alter it .This is where i should have got suspicious-what could they possibly do-patch in pieces of cloth?
3 The suit came back again and STILL not right .After a number of angry calls they acknowledged they has lost my pattern and the makers in Nepal had just tried to wing it in the hope it would be ok
4 The suit had to be re-made completely and even now it just doesn't fit properly-the jacket is now hanging off me but I can't face dealing with them anymore
5 To make up for their errors they said they would make me a shirt .I collected it yesterday from their West End showroom .My mistake as I was in a rush I said I would just try it on at home-result ,another bodge job,I look like the Amazing Hulk about to burst out.
I won't be dealing with them again
A Suit That Fits

Reply from A Suit That Fits

Hello KS,

We are disappointed to hear that you are unhappy with your new suit and shirt. We don't find this acceptable and it is not representative of the quality we would expect. We would really like to have the chance to turn your experience around for you, and ensure that you are as happy with your new suit as you were with your previous suits from us.

I would invite you to kindly contact me directly so that we can look into this: claire@asuitthatfits.co.uk. We would love to hear from you to discuss this further.

Kind Regards,

Claire Webber
Marketing Manager
A Suit That Fits
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couldnt be happier

excellent service, top quality. if you want something bespoke and tailor made and a sure fit there is no one better to go with.
excellent communication and excellent service. I would definitely use them again and recommend to family and friends
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I would certainly recommend your quality suit to all my friends

They have given me a superb quality suit .Initially I was a bit skeptical and have doubts about the delivery date and the outcome of my suit .I was wrong the service are faultless and are always responding to my emails .Went for the fittings and Got my suit just after they new year and will definitely go back for another one ! well done boys
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Suberb suits with suberb service

I just received today my third order, which once again met all my expectations. I was a bit hesitant for my first order, as I live in Finland and I only had an opportunity to one fitting. Any doubts proved to be unnecessary. The fitting was perfect and the quality for the suits have been very good in heavy day to day use.

I have recommended A Suit That Fits to all my friends and colleagues who make visits in London. This is truly value for money.
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Great suit, great service, great experience

I wanted a suit that would stand out for my wedding. I'm an unusual size normally and for those two reasons i wanted something bespoke for the day. As part of my research, i looked into a number of different companies but finally settled on A Suit That Fits.

The whole process from the first meeting and fitting was easy, actually quite fun and reassured me that the end result would indeed be the best thing for me. Hana, my style adviser, was a fantastic help, providing great feedback and advice and always making sure that i was happy with how it was progressing.

In the end, whilst the process didn't happen over night, the end result however was well worth the wait. In fact, on the day of the wedding, i had (nearly) as many great comments about the suit as my new wife did about her dress.

I will definitely be back to buy more and would recommend it to anyone wanting to get great looking tailoring done.
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Outstanding Service...would recommend this service to anyone!!!

Easy recommendation...if you need a suit or shirt in Glasgow...go see Chris McGowan (chris@asuitthatfits.co.uk)...superb service...superb suits...superb shirts!!!
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Very very happy

I have now ordered 7 suits from a suit that fits and each one and each transaction has been a pleasure: getting precisely what I wanted, being guided through the process, helpful advice or tips, and yet accepting any particular things that I insisted upon. Speedy and attentive. I really cannot be happier with my purchases and the latest three are my favourites.
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Fantastic service / perfect suit (that fitted)

I came to Chris in Feb 2013 with a view to getting a suit tailored for my wedding in Ibiza in September of that year. Chris immediately understood my requirements and offered some advice based on his own expertise. Throughout the process, Chris was communicative and attentive with nothing being too much trouble - the end product was the perfect suit for my big day.

I would (and will) have no hesitation in going back to A Suit that Fits in the future - top class.
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As ever, you get what you paid for

Excellent on service, not bad on style, but these made to measure (not bespoke) suits suffer from poor quality detailing (waistbands, zips, buttons) and from a maufacturing process which means the suits do not last. The stitching is flimsy. I bought several and my obervations hold true for all.
A Suit That Fits

Reply from A Suit That Fits

Hello RHodges,

We are really happy to hear that you were pleased with our service, but disappointed to hear that you are unhappy with your suit; we don't find this acceptable and it is not representative of the quality we would expect. We would really like to have the chance to turn your experience around for you, and would invite you to contact me directly so that we can look into this: claire@asuitthatfits.co.uk.

With regards to our production processes, all of our bespoke suits are cut by our master cutters, and then passed to your tailor for machine stitching and hand-finishing. Once finished, your suit is then quality-checked for measurements and style by our support team.

Again, we would love to hear from you to discuss this further.

Kind Regards,

Claire Webber
Marketing Manager
A Suit That Fits
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Outstanding Experience

We bought three suits for my sons wedding based on his experience of a previous purchase for a special occasion suit from this company. For my son, it was a fine choice as he is 6ft4in tall with arms like an Orang Utan so "off the peg" means compromises; It fits in places but not in most. My younger son is similar size so has the same problems whereas I can buy off the peg but didn't realise how poor they look. From our first meeting, Warren and David paid so much attention to detail; the choice of fabric is amazing from the cloth to the linings, nothing is too much trouble offering advice and help whenever needed. We also bought three shirts for the big day , again measured and fitted and believe me, I've paid more for a shirt that looks pants now. On the wedding day, I wore my suit for 15 hours as did my sons and I believe that shows how comfortable they are to wear. My next coat will come from here and I cannot sing the praises of astf enough. Money well spent and you will not be disappointed
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An outstanding experience

I couldn't be happier with the service and outcome of my experience with Asuitthatfits. David in Birmingham was a gentleman and a perfect advisor for someone like me who had never looked like more than a boy borrowing his Dad's clothes. From start to finish the process was great fun, interesting and ultimately very successful. I now have a beautiful suit for my wedding day that doesn't look like a common-or-garden wedding suit but a tasteful and fantastically cut 3 piece. If you're not sure whether or not you need a bespoke suit, the answer is yes you do: It makes you feel exceptional and these guys are the folk to choose. Perfect.
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A Suit That Fits or Death

I can't say enough about A Suit That Fits. Allow me to preface with why I can be such a difficult customer. I have a very broad set of shoulders and a very flat chest and stomach, making even the finest bespoke suits pop in the middle, sit back on my shoulders, or scrunch behind the neck. I've been to local suit makers, online suit makers, traditional retailers, and no suit or dress shirt has ever fit me, ON FIRST TRY, as the suit that Warren and Shao here in New York made for me. Shao knew what was going on with my body better than old men who have been fitting suits for decades.

The cut is flattering without being too flashy. The accents (buttons, extra pockets, lining, piping) all work to create a masterpiece of a suit that shows me as I want to be seen. I would pay substantially more for the same suit; i got a steal.

You can't beat the fit, materials or service, and when you're talking quality-to-price, forgetaboutit. A Suit That Fits or Death.
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Classic and modern

I chose to use A Suit That Fits after doing some research into alternatives to the standard male formal fashion market. I'm getting married soon, and wanted good quality morning dress not just for the big day but to last for future occasions; however, being an awkward body shape I've never enjoyed buying off-the-peg, and didn't feel I had the budget or guts for the stuffier end of the tailoring market.

It was a bit of a shot in the dark, though reading about the company reminded me of hearing good things about the business model when they launched. The website is professional, modern, stylish, clear and easy to use, and I was impressed to see the large number of offices for fittings etc. My personal consultant, Shivali, was knowledgeable, welcoming and charming, and was clearly engaged in the design of the suit. The wealth of options available is excellent, and I have a truly personalised, quality outfit. It speaks volumes of the quality service that not only was the suit ready for a first fitting several weeks before the estimated date, but it required just one or two tweaks before being finished - it really does fit!

I had only the tiniest reservations: I found the office I used quite hard to find the first time, and I would have appreciated being able to manage my appointments online; however, the text message customer service, while less usual, was just as effective and more personal. I'll almost certainly be back for worksuits once the wedding is over.
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Great suit, service and price

I have struggled over the years to get suits to fit and have gone to the same brand, Canali once or twice a year for the last decade. Then decided to have a suit tailored by a friend's tailor (nightmare) . Came across asuitthatfits online and thought I haven't got anything to lose. Met their style consultant Jon Harrison, near my office in Reading. It was great to actually be able to talk to someone knowledgeable without them pushing a solution. Anyway I decided to have 2 suits made after the first consultation and paid for express delivery for the first. It arrived on time and was an amazing fit compared to anything else I have. A few alterations were made and I had it back in a week or so. Spoke at a conference recently and got great feedback on my speech and the suit!!! Can't wait for the second to arrive. Great service, great materials and for a price that is less than I was paying Canali. A 'no brainer'
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Fantastic

Shivali in the West End London Studio assisted me from the beginning to the end in designing my ASuitThatFits jacket and introduced me to an amazing experience.

When my jacket arrived, I was so happy that, with the assistance of Shivali, immediately designed and purchased another one.

This company has great staff and fantastic customer service. A must to try!

A Suit That Fits Details

About this company

A Suit That Fits creates individually hand-tailored garments for work, weddings and more, to perfectly fit your frame, personality and budget. A Suit That Fits is centred around the concept of doing everything possible to ensure our customers are delighted.

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We very much look forward to seeing you, so book online for a no-obligations style consultation at any one of our 33 nationwide branches.

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Contact information

Call us on: 0203 3553 560
We live here: Unit J411 / 412, 100 Clements Road
SE16 4DG London
United Kingdom

Category

A Suit That Fits is ranked 39 out of 97 in the category

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