The Delivery was in time, but I have no clue of Atlantic Electronic procedure and next time I will find out all the details before delivery.
I was told my the delivery persons that they cannot leave the item in front of the house, but later I was told the delivery was to leave the item in from of the house and that what happened. The engineer to remove the door to allow the item fit into my house doors did not come to me until 19:33pm, that wait was very stressful, because I had already arranged for storage and paid money for van to collect the item and deliver to storage place for overnight safe keeping. I am happy for buy from Atlantic Electronic again.
I bought a sony 24 inch tv from Atlantic Electrics and I couldn't have wished for
better service, I had not used Atlantic before but I will certainly use them again everything was just spot on purchase and delivery. I would recommend them to any of my friends and family.
Bought an ebook reader supposedly preloaded with Harry Potter. In fact we received a voucher code to download the book -- in August. And the voucher expired in *July*. Not impressed by that part of the deal.
All I wanted was a bedside dual alarm radio. I already have one of these that is about 20 years old and the time to change had arrived! My current alarm has a little switch for alarm number 1 or alarm number 2, it has another switch for waking up to a buzz, or a pre-determined jingle, or the radio and it has an on/off switch. It is all very simple! When you go to bed you turn the alarm on using the switch, and if you wake up before the alarm you turn it off, of course having selected whether you want alarm number 1 or 2, and what the alarm will sound like by simply flicking the switch.
In this junkie-rubbish product, there is no such thing. In order to turn the alarm off (or on), or to change the alarm in any way, you have to turn the radio on. So imagine a dark winter morning when you wake up 5 minutes before the alarm, and you want to quietly turn off the alarm before it rings so as not to wake your partner, and in order to do so you have to turn the radio on, then select select, then select the up and down buttons on the volume control to toggle from on to off and vice versa, you then have to select that and turned the radio off. All in the dark, with unilluminated buttons, that in any case cannot be used unless you are sitting up above the alarm. Whoever designed this product must have been stupid beyond means. To call it disappointing rubbish is frankly a compliment. It is absurd to not have an alarm off button, or indeed a system separated from the radio that can simply be turned on, calibrated, and turned off if necessary and when necessary without getting involved in complex manoeuvres 1st thing in the morning when you are half asleep in your eyes are out of focus.
Placed the order online (best price by a couple of hundred) and was called to confirm receipt and delivery schedule. Product was delivered the day after I placed the order at mid-afternoon. Well packaged up on arrival. Driver would not assist in taking item in doors and so left it on the pallet by my front door after I signed for it. Given the weight and bulk this was not ideal. Would have liked the option of having him take it to the kitchen. Not yet connected so can't comment if it works.
good product, but delivery is ridiculous. Dumped on my doorstep, on a pallett, with only me to move it. Wouldn't buy from them again for that reason.
The camcorder i ordered appeared to be listed at the lowest price i saw on the web.
I knew nothing about Atlantic Electronics, so i read feedback from previous customers, which resulted in a positive response. I then went ahead and placed my order, which arrived within two days and was well packed and protected.
A satisfied customer.
I had excellent service. Within an hour I had received a phone call telling me it couldn't be posted that day because that item had been sent to a store the previous day and they would retrieve it and send it out. I would receive it in two days time - which I did. Really pleased and would use them again.
...which is not always the case nowadays.
Big fridge-freezer ordered online, and delivered three days later.
It comes in an enormous carton, and the driver said he was supposed to leave it on a pallet on the pavement!
Fortunately, I had able bodied help here, and us three fit blokes man-handled it into the kitchen.
So verdict on Atlantic is: competent company - just make sure you know the delivery details.
Bought a Bosch iron from them; great iron at good price, but it took ages to arrive. I think they need to get their couriers sorted out, as even after three phone calls, they STILL managed to deliver it to the wrong door. Lucky I heard them!
I had not heard of this company as I reside in Scotland. Browsing on the internet, I noted they had a Marantz CD player I was looking for at the second most competitive price on the internet. The most competitive price - only a few pounds less, by the way - was advertised by someone who did not have the thing in stock. All too common.
From first phone call to confirm the availability of the player, till I received it next day, I am delighted I discovered Atlantic Electrics.
First rate enterprise from start to finish!
The service was both friendly and helpful. Although initially there was a slight delay in finding out some product information, this was soon almost forgotten due to the helpfulness of the staff and efficient. You should try them...
I work nights,when my parcel arrived I was in bed.They rang the door bell, by the time I got out of bed and to the door they had gone,left me a card I phoned up to ask them to redeliver, it's an automated service, three times I had to phone ,it was delivered three days later.I had to wait up for them to deliver at 11 am (could have been worse I suppose)
I ordered on an item on a Thursday for next day delivery, it didn't arrive, nor did it arrive Sat or Monday. When I checked web it stated that I would be contacted if there was to be any delay but I received no communication. When I rang I was asked when I needed the product to which I replied today as it was for my children to give to their dad for his birthday the following morning. Man on end of phone rudely spoke over me, made no apology but kept repeating that I would get package next day. He made no comment in reply to my reference to the website info 're delivery and delays. I did get the package but it was not wrapped by the children and they were not able to present daddy with it on the morning of his birthday. An apology would have been nice at the very least. No point making promises on website if you can't meet the promise. Product itself fine so far. Will not be using this site again though, so rude to be spoken over and very unsympathetic attitude!!
Emailed to request a price match and next day delivery. Response was fast and accommodating. Lower price was matched and next day delivery was arranged. Very happy with the service and would definitely use again.
i would like to say what an amazing harmon cardon amp ive just purchased! cant wait to buy all the seperate units to go with it. its the best xmas prezzie ive had in years,
Prompt service. I had a problem with on-line payment but when I phoned it had already been spotted and with my confirmation it was sorted. Item Delivered next day. Great service. Great price.
They matched my price and although I made a mistake on the order the person on the other end of the phone was very helpful. Delivery was very swift, so I will use this firm again.
I saw the Sonos Play 3 at a very reasonable price on atlantics website. However, it was showing out of stock. I called Atlantic who told me the only reason they were out if stock was due to snow but they would change the status online so I could still order. I ordered the item straight away. Within a couple of days, when I was expecting the delivery to be over a week the item was delivered. Very impressed with the excellent service and the item when it was delivered. Thank you
Ordered a Sonics Play 3, rang me very quickly to say that they'd just sold out. Once I explained it was a birthday present, they went away and rang back a little while later having sourced a unit and shipped it to me the following day. Nice service, above and beyond
The staff are all very freindly, helpful and do exactly what they promise.
Both the product and company have exceeded my expectations, and have gained a definite repeat customer. Thank you Atlantic, it is in my opinion rare to get such superb service.
Very impressed. The radio I wanted was out of stock, but the team kept me updated of the stock situation. This was also the cheapest place to buy this particular radio. Very pleased with my purchase, would definitely recommend! Thank you.
I was very pleased with the service I received on this site. When i realised I couldn't stay home on the delivery day, a quick phonecall got a change of day that was convenient to me. Also, as it was an iron I was buying, being without one for more than 48 hours in our house would have caused a headache! It arrived bang on time,within 36 hrs, exactly as I'd been promised. The price of theBosch Sensixx Eco was excellent too. Old one was two years old and no longer available in Argos but was able to buy it here for less than £50. Would definitely use the site again.
I had searched for this particular appliance for some time and found it on the Atlantic Electrics website, gave them a quick call to make sure it was still in stock, ordered it online on Saturday and it was delivered on Tuesday.
I couldn't have asked for anything more!
SAMSUNG CE107VW COMBI MICROWAVE
Ordered a Panasonic Lumix DMC-G10 DSLR camera after seeing a great review on Which? and delighted with it! Would thouroughly recommend Atlantic Electrics for price, communication and service - and of course for providing a great product!
I ordered an Evoke radio midway through December, assuming that due to the Christmas rush, it might take a little longer than usual to be sent - but it arrived the next day! The model was a refurbished version so at a very reasonable price, as was the (new) rechargable battery pack - best price I found for this on the web. Radio works beautifully, a really attractive and rare cherry wood version.
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