Bought a Bosch iron from them; great iron at good price, but it took ages to arrive. I think they need to get their couriers sorted out, as even after three phone calls, they STILL managed to deliver it to the wrong door. Lucky I heard them!
I had not heard of this company as I reside in Scotland. Browsing on the internet, I noted they had a Marantz CD player I was looking for at the second most competitive price on the internet. The most competitive price - only a few pounds less, by the way - was advertised by someone who did not have the thing in stock. All too common.
From first phone call to confirm the availability of the player, till I received it next day, I am delighted I discovered Atlantic Electrics.
First rate enterprise from start to finish!
The service was both friendly and helpful. Although initially there was a slight delay in finding out some product information, this was soon almost forgotten due to the helpfulness of the staff and efficient. You should try them...
I work nights,when my parcel arrived I was in bed.They rang the door bell, by the time I got out of bed and to the door they had gone,left me a card I phoned up to ask them to redeliver, it's an automated service, three times I had to phone ,it was delivered three days later.I had to wait up for them to deliver at 11 am (could have been worse I suppose)
I ordered on an item on a Thursday for next day delivery, it didn't arrive, nor did it arrive Sat or Monday. When I checked web it stated that I would be contacted if there was to be any delay but I received no communication. When I rang I was asked when I needed the product to which I replied today as it was for my children to give to their dad for his birthday the following morning. Man on end of phone rudely spoke over me, made no apology but kept repeating that I would get package next day. He made no comment in reply to my reference to the website info 're delivery and delays. I did get the package but it was not wrapped by the children and they were not able to present daddy with it on the morning of his birthday. An apology would have been nice at the very least. No point making promises on website if you can't meet the promise. Product itself fine so far. Will not be using this site again though, so rude to be spoken over and very unsympathetic attitude!!
Emailed to request a price match and next day delivery. Response was fast and accommodating. Lower price was matched and next day delivery was arranged. Very happy with the service and would definitely use again.
i would like to say what an amazing harmon cardon amp ive just purchased! cant wait to buy all the seperate units to go with it. its the best xmas prezzie ive had in years,
Prompt service. I had a problem with on-line payment but when I phoned it had already been spotted and with my confirmation it was sorted. Item Delivered next day. Great service. Great price.
They matched my price and although I made a mistake on the order the person on the other end of the phone was very helpful. Delivery was very swift, so I will use this firm again.
I saw the Sonos Play 3 at a very reasonable price on atlantics website. However, it was showing out of stock. I called Atlantic who told me the only reason they were out if stock was due to snow but they would change the status online so I could still order. I ordered the item straight away. Within a couple of days, when I was expecting the delivery to be over a week the item was delivered. Very impressed with the excellent service and the item when it was delivered. Thank you
Ordered a Sonics Play 3, rang me very quickly to say that they'd just sold out. Once I explained it was a birthday present, they went away and rang back a little while later having sourced a unit and shipped it to me the following day. Nice service, above and beyond
The staff are all very freindly, helpful and do exactly what they promise.
Both the product and company have exceeded my expectations, and have gained a definite repeat customer. Thank you Atlantic, it is in my opinion rare to get such superb service.
Very impressed. The radio I wanted was out of stock, but the team kept me updated of the stock situation. This was also the cheapest place to buy this particular radio. Very pleased with my purchase, would definitely recommend! Thank you.
I was very pleased with the service I received on this site. When i realised I couldn't stay home on the delivery day, a quick phonecall got a change of day that was convenient to me. Also, as it was an iron I was buying, being without one for more than 48 hours in our house would have caused a headache! It arrived bang on time,within 36 hrs, exactly as I'd been promised. The price of theBosch Sensixx Eco was excellent too. Old one was two years old and no longer available in Argos but was able to buy it here for less than £50. Would definitely use the site again.
I had searched for this particular appliance for some time and found it on the Atlantic Electrics website, gave them a quick call to make sure it was still in stock, ordered it online on Saturday and it was delivered on Tuesday.
I couldn't have asked for anything more!
SAMSUNG CE107VW COMBI MICROWAVE
Ordered a Panasonic Lumix DMC-G10 DSLR camera after seeing a great review on Which? and delighted with it! Would thouroughly recommend Atlantic Electrics for price, communication and service - and of course for providing a great product!
I ordered an Evoke radio midway through December, assuming that due to the Christmas rush, it might take a little longer than usual to be sent - but it arrived the next day! The model was a refurbished version so at a very reasonable price, as was the (new) rechargable battery pack - best price I found for this on the web. Radio works beautifully, a really attractive and rare cherry wood version.
2 weeks before christmas, my old cooker went on the blink. I tried the big on line stores and locals around York - but no one could guarentee a delivery before Christmas. Atlantic had the cooker in stock, and even walked around the appliance for me, as I asked about the electric supply and grill - they were based in London, and I lived 20 miles north of York. They were very friendly and helpful. I asked for a delivery date on the Wednesday... however, the truck which was deliverying it broke down, but did arrive Thursday - which was not Atlantic's fault. I would definately recommend this Supplier, and will use them again
I used this company to buy an expensive Christmas present on-line but had left it very late. They rang the next morning to confirm delivery before xmas. The person I spoke to was very helpful and polite. The purchase arrived in time for Christmas as promised.
I will use them again without hesitation.
By the way the my purchase was £100 pounds cheaper than I could get the same item on AMAZON!!
Ordered online on Friday 21st December, hoping for delivery on Monday 24th. Received a call that afternoon to confirm despatch, and item arrived on the afternoon of Saturday, 22nd! This was at a time when Amazon were saying "orders will arrive after Christmas".
Excellent service, and great pricing. Thanks.
I got a phone call less than 12 hours after placing my order to say that the only item they had left was the display model. We agreed a small discount from the retail price which was recieved the same day. The item (Sony surround sound) was delivered a few days later and was in very good / clean condition - I wouldn't have noticed it had been a display model!
Very polite and efficient sales staff and excellent service. I'd have no reservations shopping there again.
This is an email I previously sent, but no response had been provided!
I'm just writing to inform you of an error in your system that has resulted in my purchasing of two sets of headphones!
I will send you an attachment of the notification I was given after TRYING to purchase from your website. (Attachment is in other email)
Thank you for taking the time to read my email, Steven Lloyd
what a perfect Internet company to do business with. Prices were excellent , good selection of products and very fast delivery.
The packaging was exceptional.
Would certainly recommend and definitely would buy from them again.
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