Besides deceptive practices , false advertising, and broken promises they have also betrayed our trust and privacy with recent government actions - beware
Please read a ripoff report on ONE of my bad experiences :
You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux
Cash back 8$ http://www.extrabux.com/r/525e6bcc40
Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from Extrabux and make a purchase. In 1-7 days, your cash back will be added to your Extrabux account!
They say that a supervisor will call you and schedule a phone call but do not call.
They do not disclose their full charges at activation at the store and then they try and scam you. They say they will give you credits to try and entice you to sign up but then they do not
They want you to pay even though service is not active
Customer service never picks up the phone - scammers
In short another example of an American scamming company
Also service is pretty slow
I'm a little shocked about the other reviews. I signed up for AT&T's UVerse and Internet package six months ago because I desperately needed the internet in my new place (I work from home). I thought it would take days for them to come, because that's what I had been told, but within hours, an AT&T rep was knocking on my door. He set up my connection in an hour and was gone. Two months ago, my phone plan with Sprint was up, and I decided to go with AT&T this time around. I am not disappointed. When my first bill game, I was curious as to why I had pro-rated charges. I called the customer service center, and the guy who answered patiently went through all the charges with me. Not only did I get a clear understanding of my bill, but he dropped the pro-rated charges because I had not been informed of them. Best of all? Unlike with Sprint, I get service everywhere! I can finally have a conversation with my mom/sister/boyfriend while in my livingroom, in bed or even out in the country!
Signed up for AT&T Internet. They missed the first appointment, no call, no show. After 2 weeks, 5 technicians to my home and 2 calls a day to support, I barely had 2 MB service of the 6 MB promised. It also stopped working at least once a day. Now, 3 months later I am still waiting for a refund of the Modem I returned, and still have a wire across my driveway that they never came back to bury (as promised).
Signed up with them for U-Verse 18MB/s at $40 per month. When the first bill came it was $55 a month, and even after calling them they said the lowest they could go was $45 a month. They refused to honor the price I was originally given. Would advice users to stay away from this company.
AT&T is an amazing company that has helped me reach my business goals, that would not be possible otherwise. Don't listen to these other people who are just crazy about T-Mobile, Verizon (etc). Go with a network to you can trust. "AT&T Rethink Possible"
I made a deposit of 50 dollars over six months ago and ended service with company because they told me it would take a month to hookup my phone service.
They also said a check would be mailed to me. Yet to see this check as of 4-3-10. Also filed with the Better Business and still no response.
To reply as a company, please sign up here.