Knowledgeable and helpful staff, excellent service, delivery and aftercare.
If you want quality hi-fi at whatever price you can afford the staff will point you in the right direction and will take time to explain things to you in a way that makes sense to you, no matter how much or how little you know about hi-fi or cinema sound. Don't be afraid to ask any question, no matter how basic. With all the service and help you get its a wonder that the prices aren't higher - you expect to pay more for the service you get. But the prices are pretty amazing as well. I've just bought my second A/V system in five years from them - and will probably buy my next one from them in five years time!
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