Thanks to all the staff at Creative Audio for the assistance in selecting my home cinema system. They took time to work out exactly what my requirements were and recommend the right products. They could easily have sold me a more expensive system but were more concerned that I bought the right system for my needs. The delivery process was equally as impressive. Everything arrived on time as promised. The free quick set up guide for my AV amp was also very much appreciated. This is a really good company to deal with.
Bought a 5.1 plus av receiver from them a couple of weeks ago. The price was very good, but their customer service was excellent. They called up to confirm everything and ask for ID proof. Very helpful on the phone, called them back and got through to someone in under a minute and finished the called in about 4 with everything sorted and very pleased. Next day delivery as promised, good to see a custom set-up guide from them in the box. Just followed what they said and had everything setup and running in about 2 hours. Of course you can then tweak settings and set it up as you like. Asked them for extra few meters of speaker wires and they added that to the order no problem free of cost.
Cannot fault the sales team and the communication with e mails etc. My item was delivered the very next, no hassles and accompanied by a set up guide both informative, light hearted and humorous. The price was very competitive. I would certainly recommend Audio Express
Very helpful people who offer plenty of advice. Good delivery service all well packaged.
I had no problems in dealing with Creative Audio. They offered to do a pre-delivery check on my purchase and then delivered as promised. They did phone me and seemed puzzled that I had not opted for new connecting leads. I don't know if this was concern for me or just a sales approach, but I was replacing another unit which already had good quality leads in place. Overall a good experience,and I completed the purchase via my Amazon account which was helpful.
Easy to organise a demo., helpful advice and patience, great service all round. Product was not in stock but delivery was spot on.
I ordered my Denon M39DAB & Q Accoustics 2010i Speakers late on a Sunday evening, they arrived at 09.30 the following Tuesday & were up and running by eleven!
What is more the sound is terrific, the price very competitve & delivery was included.
I would recommend this company and system to anyone - simply unbeatable!
I was very impressed with the service I received from Creative Audio. My order was fairly large and bulky and made its way up to the remote Scottish Highlands within 24 hours. V impressive. Everything was packed in very sturdy boxes with protective wrapping. Feel very confident buying from this company and will be ordering from them again soon.
After some initial problems sorting out the financial side of my purchase, I was offered excellent advice and service by this company.The goods were delivered on the agreed day beautifully and securely packaged . I am absolutely delighted with my purchase and
I have no hesitation in recommending this company if you are after top quality audio equipment at the best possible price.
I'd never heard of creative audio but found my way there via the Yamaha website, placed my order on Monday morning and it was with me Tuesday - no problems, plus they even included their own setup guide which was specific for the reciever I brought and was very well written!.
product arrived as stated and well packaged. With the included creative instructions The Yamaha RX 673 av receiver was easy to set up and the sound is superb. The only minor bugbear was with the internet and airplay side of things. I thought that those would work straight out of the box but this is not the case. It seems easy enough to set up after buying some long Ethernet cable. All around I'm very pleased.
Bought a pair of ex-demo Cyrus Mono X200's with £1200 off the usual price. Advertised as mint and upon arrival they were, couldn't tell them from new.
Wanted them delivering on a specific day and they were. Bloke in shop nice to speak to, friendly.
Would use them again 10/10
I bought a new Yamaha amp from Audio Express (Creative Audio) as they had the best price on the item. It arrived quickly with a very handy little setup guide booklet written by the staff. Really nice touch!
Before shipping, they called to check the purchase was legit, too. More sellers should do this, it protects them and you.
The products were in stock, next day delivery and first class back up service for technical questions.
Five Star Service and very competitive prices. Knocked John Lewis into a cocked hat!!!
Although the items I wanted were not in stock, they were quickly obtained from the manufacturer and very fast delivery arranged. A follow-up after-sales query was answered very quickly. No hesitation in recommending these guys.
Despite online deals being offered I was unable to purchase my chosen combination together or separately using a credit card. Instead I had either to pay on collection or pay by bank transfer for free delivery. I chose the latter but was concerned that I had no Consumer Credit Act protection. I needn't have worried, everything turned up next day as promised. It was well packed and in perfect condition. Equipment is still running in but very pleased so far. Will definitely use Creative Audio again.
Ordered Marantz MCR610 & Neat Iota's on a Bank Holiday and received a confirmation phone call the same day! Friendly and approachable staff who offered advice on set up over the phone. Best price and fastest delivery. What's not to like?
Purchased a pair of DALI Mentor Menuet speakers from Audio Express.
These were initially out of stock, but they honoured the price that they were originally on sale at and got in touch promptly when the items were restocked.
They arrived on time, and exactly as described. Well packaged for the transit.
Would recommend this company to purchase from again.
I placed my order on Saturday and received a phone call within 30 minutes to let me know that they had received my order and would be processing it on Monday, the amp, speakers and cable package arrive at 9:30 on Tuesday. The quick start guide is excellent and made installation a breeze, I'm still reading the official manual but so far I haven't found anything that I have needed to change from the settings on the quick start guide. I did call the shop for advise on the correct settings for my SKY HD box and while not relevant to what I had purchase they were extremely helpful and resolved my problem in no time at all. This was the pest price I could find for my purchase and I am so happy that I chose Audio Express as the service has been excellent.
Purchased an Arcam RLink which proved problematic. Creative Audio were very helpful & changed the unit immediately.
Highly recommended. Will use again.
THE BLOKE ON THE PHONE , MARTIN I BELIEVE IT WAS ,SEEMED TO KNOW HIS STUFF ALTHOUGH SPOKE A BIT TO FAST. HE UNDERSTOOD WHAT I WANTED TO BUY AND POINTED OUT SOME OTHER PRODUCTS BY CYRUS THAT WOULD WORK BUT DID NOT PUSH THEM.I OF COURSE TRIED TO GET SOMETHING OFF THE PRICE BUT HE SAID HE COULD NOT DO AS MARGINS WERE SLIM ALREADY WHICH I HAD IMAGINED IN MY MIND ANYWAY BUT ASKED FOR SOME FREE EXTRAS AND GOT THE STANDARD ONES ,FAIR ENOUGH. DELIVERY AS STATED AND VERY PLEASED AND KNOW SOUND WILL BE BRILLIANT WHEN FULLY BURNED IN AS GETTING BETTER BY THE DAY . JOHN
I saw the online advert for my speakers which said enquire for price and I thought it would be much the same as everybody else, how wrong I was. You could enquire by e-mail and get a response any day until 9 pm. The price was £280 cheaper than anybody else! Needless to say I placed my order straight away. Free next day delivery is also standard. I received a call the next day just to confirm my order and to make sure I was aware that the speakers I was ordering were quite large. I am now the proud owner of a new set of speakers and I would have been gutted if I had paid the money that everyone else was asking, in fact I couldn't have afforded the speakers at full price.
Great Price and Fantastic Service, 10 out of 10!
I have purchased several pieces from Creative Audio and had a number of what may seem silly questions especially when I first began acquiring equipment I had never dealt with before.
Creative Audio will respond to any 'Idiot level' (Old Computer Phrase') and give a serious answer, responses also come quickly and no matter when one asks early late or normal hours they are there.
There prices are 2nd to none and delivery is always next day.
Spent a bit of time on the internet looking at reviews of Hi-Fi equipment. Decided what I wanted and started looking at prices. The equipment I wanted was a Marantz CD6004 cd player with a Marantz PM6004 amplifier and Tannoy speakers. Audio Express were doing the best priced bundle deal of all the sites I looked at. I placed my order on-line one Wednesday evening, someone from the company contacted me by phone the following day to confirm my order and to security check me. The goods arrived on Friday all in perfect condition. Plugged in the cd player connected the amp, wired the speakers in and stood back. The first cd player was Pink Floyds Dark side of the moon. It sounded fantastic, the clarity was amazing. I am absolutely delighted with the speed of service and the quality of the products. As soon as I have saved up enough I am going to buy a Hi-Fi rack and a tuner from them as well.
The items ( a Cyrus amp and CD player) were delivered the next day after putting the order through by phone. The delivery was to Ireland and they arranged the couriering of my purchases without a fuss. The amp and CD player are wonderful as well and a lot cheaper than where I live. Very happy with the service and will use them again.
Don't need to say much more, but:
Best price I could find online
Excellent communications confirming my order within an hour
Next day shipping which actually was next day
If I want to make a hi-fi related purchase in future and these guys stock the equipment, I'll use them!
Thanks to all at Creative Audio (Audio Express) for their excellent service,advice and above all their unbeatable prices...fantastic!!. If anyone is looking for HiFi/Cinema/Audio gear check out Creative Audio (Audio Express) first. I will definitely be doing business with them again.
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