Audio Express (Creative Audio) reviews

Audio Express (Creative Audio) reviews

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Review by confirmed purchaser

excellent service

Very good service.Prompt delivery
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Review by confirmed purchaser

Good kit, good prices and real people

Very pleased with the sales experience and delighted with the equipment itself. They really want you to be happy with your purchase. I got Cyrus 6aDAC and Concept 20s plus cables.
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Review by confirmed purchaser

Good price--Good service--Good product

Very good speakers at a very good price, what else can I say?
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Review by confirmed purchaser

Exceptional purchasing experience from Audio Express.

This is a company which others would do well to emulate. From the outset an excellent website and customer friendly transaction, with follow-up tracking which worked very well. Fast delivery and speakers and and stands packed very securely. A joy to do business with Audio Express who I am sure to use again.
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Review by confirmed purchaser

friendly service

very good service, fast delivery and good prices highly recommended.
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Review by confirmed purchaser

Brilliant service!

I found the website really helpful and it was easy to choose the right package. The price was excellent. Creative Audio phoned to check everything with me as soon as I'd placed the order online. The delivery came on time. The mini hi-fi itself is amazing; brilliant sound quality. I'd definitely recommend this company.
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Review by confirmed purchaser

Best service I could have hoped for

Like most people my first concern was price and getting the best deal. I got that hands down with Audio Express who put together a great bundle. After that you tend to think about how long delivery might take and what customer service is like. Well within an hour of placing the order I had a phonecall from them advising me of the size of the speakers (which I take as good customer care) and the lot was delivered next day! All well-packaged, brand spanking new and working exactly as hoped. Would definitely return to Audio Express for more Hi-Fi equipment.
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Review by confirmed purchaser

Excellent service, ultra fast well packed delivery.

Pleasure to deal with, would purchase from again without hesitation
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Review by confirmed purchaser

Outstanding customer service both before and after purchase

From first contact the advice was excellent, recommending the product to fit my needs and delivered it next day.
When I needed advice on setup they were keen to help by phone or email until everything was working perfectly.
I would recommend this company to anyone, prices are competitive and the customer care is outstanding, I wouldn't hesitate to buy from the again
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Review by confirmed purchaser

Just the best set of speakers i've ever owned

It was great that the company rang before the delivery was made to check that i knew how big the speakers were. The delivery came on time and the packaging was perfect. The speakers were in perfect condition and boy oh boy do they sound good! i was so pleased with the service and the product and all at a fantastic price.
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Review by confirmed purchaser

A great customer service and an excellent product

I have just purchased a Denon THT-T100 sound base which for the price is mind blowing (literally) from Audio Express which is an appropriate name considering the speed of delivery I ordered it at 2pm and received it at 9am the next day the product is brilliant and a great idea for people who like tidy houses (my wife) the Bluetooth facility is a great extra I cannot recommend this product highly enough.
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Review by confirmed purchaser

Excellent service which I cannot fault.

Briefly. Purchased demo set of Tannoy Speakers which were described as mint condition (knock down price), Can only say that the Speakers arrived promptly and were in mint condition and that I am delighted with this purchase. Will definitely use Audio Express (Creative Audio) again for any quality purchase..
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Review by confirmed purchaser

Brilliant.

Great price, great delivery, and great product, can't fault it.
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Review by confirmed purchaser

good price, good products and fast service A+

Good deals on line but could be better , good setup advice sent with products and fast free postage, I will come back to you as a future customer thank you . best regards trevor.
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Review by confirmed purchaser

Product delivered next day and in perfect condition

Creative Audio promised next day delivery if possible and they lived up to their promise; I received the product on the day after I ordered it. A perfect service.

They actually went one better. Minutes after I placed my order online, I was contacted by a member of staff by telephone, who checked that I knew how to use the product that I had ordered. He explained that the product was somewhat specialist in nature and that they liked to make sure that customers who order such things are familiar with them. The product in question was an Audiolab MDAC and, as DACs (digital to analogue converters) are not really mainstream items, I thought that this was an excellent idea. The MDAC is excellent by the way (and I do know how to use it!).
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Review by confirmed purchaser

Brilliant Service

I purchased a Yamaha RN500 Receiver.

This was on sale on the website on Sunday but back at normal price on the Monday.

I called Martin at Creative Audio on the Monday and he explained they had sold all the stock, hence the reason for it coming off sale. However, he kindly agreed to honour the sale price if I wished to wait for new stock.

This was great customer service and even better when the receiver arrived just two days latter. So a new place to turn to as I build up my second hi fi setup.

Thanks guys

Dave Phillips
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Review by confirmed purchaser

Knowledgeable, efficient, great personal service

I was after an AV receiver and speaker package with a fair idea what I was after. The guys at Creative Audio were keen to point out the best deal for me even though it was a cheaper package and less money for them (always a good sign)
Once I had ordered they were extremely flexible and changed some of the cables in the cable pack to suit my setup.

I then picked my delivery date and until they arrived (next day) I was kept up to date with the progress of my order.

I have been in touch with the guys since and they are only too happy to help with any queries. I had a question about Spotify Connect firmware. They got in touch with Yamaha and it has now been made available.

Fantastic to deal with start to finish.
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Review by confirmed purchaser

Outstanding service

After my usual audio retailer let me down in a big way I found Creative Audio, great prices, fast delivery and customer service that is second to none.
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Review by confirmed purchaser

Best service I had ever received

On one the busiest day of trading this company sent out my items next day delivery.This after 3 other companies could not sent out items in time.
10/10 for service and price. Truly best service I have had
Thank you
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Review by confirmed purchaser

Great customer service

Bought an Onkyo AV receiver from Creative Audio. They offered the best price I could find from suppliers that got decent customer reviews. Website gave some useful tips as I am by no means an audiophile. Delivery was really prompt. What I wasn't expecting was the additional instructions specific to the model I had bought on how to go about installing and setting up my system that Creative Audio included. These were far better to follow than the manufacturers; guiding you through the essentials in a logical order. I had no problems getting everything up and running quickly. An unexpected treat in terms of customer service.

Why buy from Audio Express?

Home Cinema and HiFi

Home Cinema and HiFi specialists for 25 years

'bricks and mortar' shop

A real 'bricks and mortar' shop with a comfortable listening room, but also one of the biggest audio websites in the UK

Ultra-low prices!

We have ultra-low prices on a huge range of top brands

Free overnight delivery

Free overnight courier delivery to your home or work, with a free 'choose your own delivery date' option (T & C apply).

Dedicated customer service

Unlimited, free, friendly advice, with e-mails answered up until midnight (from our homes!)

Ultra-secure payment options

Ultra-secure payment system for credit and debit cards, plus PayPal and Amazon Checkout payment options, too

Free 'Tricks of the Trade' Set-up guides

Free Audio Express (Creative Audio) 'Tricks of the Trade' set-up guides with most systems, plus recommended cable bundle options - to make life easy!

2 year guarantees

Free two year warranties on most products

...and real people manning the phones!

Our phones are staffed by real people, not machines - no queues, no star-phone system and no premium charges!

About this company

Visit Audio Express (Creative Audio)

Contact information

We live here: United Kingdom

Category

Audio Express (Creative Audio) is ranked 4 out of 108 in the category

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