AudioVisual Online reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good customer service.

TV stand received damaged.
Sent pictures to only contact listed on website, no response.

Item description and I quote from website:
'The top shelf of the Optimum Edge TV cabinet is clad in a substantially thick (8mm) piece of tempered safety glass. Securely fastened to the top' - no it isn't, it justs sits on top of the unit.


Only to happy to amend my review after contact made.
My original email with photos has now been found (no fault attributable to either party) and a very generous offer immediately made to resolve issue, which has been accepted and received with thanks.
    AudioVisual Online
    TrustScore 9.6 / 10
    399 Reviews

    Reply from AudioVisual Online

    We're sorry to hear you've received a damaged item from us. We've not been able to locate any email regarding a damaged Optimum stand sent to us recently. If you could contact us at or call 01706 878444, someone will be able to help you.

    AudioVisual Online Customer Services
    Comment (?)