Reply from AV4Home.co.uk
[REPLY]
- Reviews (113)
- Clive Smith
- 4 Reviews
Excellent
Very Helpful when I phoned for advice. Next day delivery of which I was continually updated. Excellent all round.
- Alan
- 2 Reviews
Service second to none
Supplier knew exactly what I wanted and it was delivered first thing next morning. Quality excellent.
- fhorse
- 3 Reviews
SUPERB SERVICE
Speaker stands delivered the day following the day the order was placed.Cannot believe that this firm can be beaten on price or service. Would recommend highly, thank you.
- R.Parker.
- 2 Reviews
EXCELLENT.
Purchased a glass computer desk which was excellent quality.
Service was superb and a very fast delivery.
- paul
- 2 Reviews
Excellent quality excellent service.
I was looking for a Peerless Stabilis TV Bracket & up popped AV4home. They were the cheapest & free p/p. So took a gamble and ordered item. That was on a Thursday morning. Recieved email Thursday afternoon saying item had been dispatched & arrived following morning.
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- John Freeman
- 1 Review
Fantastic Customer Service!
After moving into a new house without any furniture I needed everything for my AV setup. I ordered a TV cabinet and cables after speaking to the most helpful of sales advisors in the afternoon with the guarantee that I would receive the whole order the following day.
Considering the time I was not actually expecting them for a couple of days, something I was happy with, but lo and behold they actually turned up just when expected!
Not only did they offer me fantastic prices, they advised me on exactly what I needed without being pushy toward more expensive products and I am extremely pleased with the results.
Excellent work AV4Home. Highly recommended!
- Mrs C Hamilton
- 5 Reviews
Excellent Service
Product arrived promptly. Quality item however did have a faulty piece which the manufacturer replaced without question. AV4Home handled everything which shows they have good support from their Suppliers and they are a first class distributor. Highly recommend.
- David Keep
- 3 Reviews
Excellent
Great item. Very good quality. A bit expensive, but as ive said very good quality so you get what you pay for.
Overall excellent and very pleased.
- Paul Bown
- Chearsley, GB
- 2 Reviews
Excellent service and prompt delivery
First class service. Even e-mailed to check that the product was suitable for my requirements with the load bearing limit. The product arrived the next day after confirmation
- Cassandra
- 1 Review
Excellent Company - very helpful sales team
I found the company by researching via Google. When I spoke to a member of staff he mentioned their showroom was within 1.5 hrs driving distance from my home. We decided to go and view the item before purchasing, and were very impressed with the staff. I placed my order and the item came much sooner than expected. Whilst the cabinet was being assembled we realised that one of the small component parts of the door mechanism wasn't working correctly. I rang the wholesaler/stockist and they too were exceptionally helpful and sent me the spare part within 2 days. Would deal with Av4home again.
- Graham
- 1 Review
Excellent Service - Highly Recommended
I stumbled upon AV4Home initially via a Google search - what a great find! Customer service was top notch. I ordered a TV cabinet and they kept me up to date with delivery progress and made sure I knew everything I needed to. When an accessory delivered from a supplier didn't work properly, they made sure everything was resolved ASAP with no hassles whatsoever.
As an American, I generally find the quality of customer service in the UK pretty lacking however AV4Home gave me a reminder of the level of service I'm missing back home. I wouldn't hesitate ordering again or recommending to anyone I know!
- nicky
- lichfield, GB
- 1 Review
Thank you for your great service!
would not have any hesitations in recommending AV4home! I ordered my desk online and it was all dealt with professionally and arrived earlier than expected. i did need to contact them with a small query and this was sorted in an extremely friendly manner. Thank you !!
- Audrey
- 1 Review
Exceptional service from an online Company
The web site is easily navigated, the product range is plentiful,and the staff are exceptional. A personal service offering helpful advice with ongoing communication including text updates regarding the delivery. av4home.co.uk is a refreshingly efficient company to deal with and I wouldn't hesitate to recommend them.
- Nigel Davidson
- Heage, GB
- 1 Review
Quality!
First class company to deal with - knowledgeable team prepared to listen to my exact requirements.
- Sergio Gomes
- London, GB
- 1 Review
Hard to find product in stock, shipped right away
After looking for self-adhesive cable in a number of online stores, I found it here, and had it sent to me with next-day delivery.
- Malcolm
- southend on sea, GB
- 1 Review
Handsome lamp table
Refreshing to receive a phone call regarding delivery date rather than
usual email you get from other companies , plus they don't employ
yodel to deliver so it arrived unscathed . Will use av4 when buying my
next jual piece .
- SimonB
- St Albans, GB
- 1 Review
Good website, great price, lightning delivery
The AV4Home website is easy to use, it had a good range of products and exactly the product I wanted at a price that was better than anywhere else I could find.
I ordered it and it arrived the next day.
What's not to like?! I have some further things I need and shall certainly be buying from AV4Home again.
- steve
- york, GB
- 1 Review
Good
Nice tv stand only thing is it didn`t come with any screws to fasten the tv to it but apart from that its ok came next day once it was in stock. would buy again thinckin of mactching table.
- IAN
- 2 Reviews
EXCELLENT COMPANY
FIRST CLASS SERVICE WOULD RECOMMEND THIS COMPANY TO ANY OF MY FREINDS.ALSO THE RANGE OF ITEMS IS FIRST CLASS
- Dr Chris Dows
- Grimsby, GB
- 1 Review
5 star service... 5 star products
AV4Home's website is good in itself, but visiting their showroom is a revelation. If there's one thing I can't stand, it's pressurised sales from staff who don't know what they're talking about. What you get when you visit AV4 is exactly the reverse - freedom to browse their enormous, very well displayed selection and accurate information if you need it. It's been a while since I bought any new kit, and the first time I've gone for a higher quality racking system and all I can say is that, if it's at all possible, see their range in the flesh. The photos don't do most of the items justice. Case in point - I went expecting to buy a Gecko unit and came out with an Audinni - having completely discounted it from the photos on the web. I bought an ex-display rack (at an excellent price) and within minutes it had been dismantled, carefully packaged and carried over to the car. I can't praise them enough - and, having installed it, the unit looks superb. Enough said!
- Peter Briffett
- Stevenage, GB
- 1 Review
QED Revelation - A revelation indeed just like their service
Fantastic communication, super fast delivery and some good sound advice written inside one of their descriptions. "don't bi-wire just buy a better quality speaker cable" Bought QED revelation on this advice and was stunned by the difference over the 25 year old Naim cable i was using! Would shop here again as price was competitive too!
- David Black
- York, GB
- 2 Reviews
- Roger
- 1 Review
First Class Service
With one phone call to sales I was recommended the right product at a good price and then it was delivered the next day. All in all, a first class service.
- Mr S
- Southwest, GB
- 1 Review
Excellent Service and quality products
Products ordered came in a timely manor and were of a very good quality you cant ask for more than that
- Monty
- Glasgow, GB
- 1 Review
So pleased with this company
The TV stand arrived as and when it should and well packaged. However, my husband found the assembly instructions hard to follow, (he is usually very good at this kind of thing). He damaged a very, very noticeable part and I called AV4Home to order a replacement part, knowing thiswould cost us. However I really could not believe it when they said they would send it asap and that there would be no cost. In this day and age this service is almost unheard of ! ! Thank you.
I have already recommended AV4Home to friends.
- John McNeil
- Letchworth Garden City, GB
- 1 Review
- Mark Fraser
- Guildford, GB
- 5 Reviews
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- julie
- Edinburgh, GB
- 2 Reviews
Great speaker stands
Excellent service, fast delivery, product arrived in perfect condition and is exactly as it was described. Happy customer!
- MikeS
- 1 Review
- Phil J
- 1 Review
- Dasos
- hertford, GB
- 3 Reviews
Vogel TV wall Bracket
I would give 5 stars as the customer support and information given was excellent including after sale support and advice.
The bracket was extremely well made, easy to fit ( need to read instruction carefully before attempting to install)
- Swiftkidd
- England, GB
- 1 Review
Highly overpriced (Mainly due to non combined postage)
Service was satisfactory though that should be demanded at the current asking price. The speaker wall mounts are great however they was not as "easy" to install as advertised I feel as If I've overpaid due to non combined postage plus v.a.t charged on the whole product plus service cost.
I would probably not shop here again but thanks.
- andrew cook
- oxford, GB
- 1 Review
5 stars
I was given fantastic advice from AV4 home. They dealt with all of my questions in a superb, professional manner. They also gave me a very competitive price on the components that I purchased from them. I would happily use them again.
- Dominique
- Swindon, GB
- 1 Review
Excellent Customer Service & Prompt delivery
Telephoned prior to placing the order online and the member of staff I spoke to was well informed and gave me accurate information. The bracket and stand I ordered arrived promptly and were very well packaged. Will undoubtedly use them in the future if I have a requirement for any similar products. Excellent Service and very pleased with my purchase.
- Ian Bushby
- Bordeaux, FR
- 3 Reviews
Do what they promise
Bracket delivered in excellent order and on time. Perfect for the job in hand. first class all round highly recommend this company
- Christopher Cobb
- 1 Review
Unbelievable service in this day and age
I had a simple enquiry about some cables, the quality and the specs - just wanted to make sure a few things I'd read were true. Called up, spoke to what must be the most polite gentleman ever who actually listened to me, double checked things on his end and confirmed all the things I wanted to know. If you think this alone isn't so great then you should try doing this with many other companies and see how far you get and heaven forbid you try the usual high-street shops! I let him know I'll be placing my order asap, he asked my name and said he will keep an eye out for it so it gets processed quickly - end result my order placed after the cutoff was delivered next day. This place is wonderful, I hope more people shop here to keep them going, I will be sure to shop here for any AV item I ever need,
- Chris price
- Cheltenham, GB
- 2 Reviews
Excellent; couldn't have asked for better service
I wanted some advice (over the telephone) before making the purchase; it was given in an informed way - which gave me the required conidence that I was buying the right product.
I subsequently chose the wrong colour but realised a day later; even though it was a weekend and the office was not open, somebody responded to my e-mail and modified the order.
The product was excellent when it arrived a couple of days later.
- Andy Mason
- 1 Review
FAB!!!!!
We're lucky enough to live close to the Showroom so we called in, the staff couldn't have been any more polite & helpful if they'd tried! We were last minute shopping and needed it NOW so we were kindly offered a display unit (not always an option in most shops) which we duly purchased, the poor lads had to wrap this bulky item and carry it out to our car but were more than happy to do it. Our TV unit is lovely - as were all of the ones in the showroom, thanks guys! :) :)
- Hilary
- Bridge of Weir, GB
- 2 Reviews
First class company
First class service and delivery.
When I received my tv stand a couple of the packs were missing. The manufacturer had labelled them incorrectly. AV4Home sorted this out immediately and sent me the correct packs of nuts and screws by first class post and I received them the next day in time for my tv to be delivered and installed.
I would recommend them to anyone.
- Merzi
- Maidenhead, GB
- 1 Review
Good Service all round
Items ordered arrived on time and good condition. Loved the delivery time slot, which was kept.
