The delivery was first class, however, the product itself (a motorised bracket) was not powerful enough for my 50 inch TV, and this was despite my contacting the company by phone to check before I ordered it. They don’t sell a more powerful unit and I would have had to pay postage to send it back which I thought was disgusting as it was there mistake in the first place. The bracket just about works but is sluggish and disappointing; I would not recommend a motorised bracket to anyone.
I was looking for a Peerless Stabilis TV Bracket & up popped AV4home. They were the cheapest & free p/p. So took a gamble and ordered item. That was on a Thursday morning. Recieved email Thursday afternoon saying item had been dispatched & arrived following morning.
After moving into a new house without any furniture I needed everything for my AV setup. I ordered a TV cabinet and cables after speaking to the most helpful of sales advisors in the afternoon with the guarantee that I would receive the whole order the following day.
Considering the time I was not actually expecting them for a couple of days, something I was happy with, but lo and behold they actually turned up just when expected!
Not only did they offer me fantastic prices, they advised me on exactly what I needed without being pushy toward more expensive products and I am extremely pleased with the results.
Product arrived promptly. Quality item however did have a faulty piece which the manufacturer replaced without question. AV4Home handled everything which shows they have good support from their Suppliers and they are a first class distributor. Highly recommend.
I found the company by researching via Google. When I spoke to a member of staff he mentioned their showroom was within 1.5 hrs driving distance from my home. We decided to go and view the item before purchasing, and were very impressed with the staff. I placed my order and the item came much sooner than expected. Whilst the cabinet was being assembled we realised that one of the small component parts of the door mechanism wasn't working correctly. I rang the wholesaler/stockist and they too were exceptionally helpful and sent me the spare part within 2 days. Would deal with Av4home again.
I stumbled upon AV4Home initially via a Google search - what a great find! Customer service was top notch. I ordered a TV cabinet and they kept me up to date with delivery progress and made sure I knew everything I needed to. When an accessory delivered from a supplier didn't work properly, they made sure everything was resolved ASAP with no hassles whatsoever.
As an American, I generally find the quality of customer service in the UK pretty lacking however AV4Home gave me a reminder of the level of service I'm missing back home. I wouldn't hesitate ordering again or recommending to anyone I know!
would not have any hesitations in recommending AV4home! I ordered my desk online and it was all dealt with professionally and arrived earlier than expected. i did need to contact them with a small query and this was sorted in an extremely friendly manner. Thank you !!
The web site is easily navigated, the product range is plentiful,and the staff are exceptional. A personal service offering helpful advice with ongoing communication including text updates regarding the delivery. av4home.co.uk is a refreshingly efficient company to deal with and I wouldn't hesitate to recommend them.