Product ordered online. Tried to phone with query before dispatch but no response from phone. Therefore, emailed and still received no response. Product arrived next day and was different from the advert as I suspected. This was approx 2 weeks ago, STILL awaiting a reply.................
With reference to response from AV Bristol:-
If you haven't received any emails from me how did you know my query was about colour of product?! Poor and ill thought out response AV Bristol!
Staff was very helpful with everything, shipment to others European countries is very welcome, as this is not usual for other shops. I am very happy even I did not try the speakers yet, as we are finishing our house...
AV Bristol had the best deal I could fine. Hadn't ordered from them before and so naturally was a little apprehensive. They had great reviews so I went with them and I will defiantly order from them again in the future.
They were Professional, reliable, and I am a satisfied customer.
Website has a user friendly ordering method, order is processed quick and goods are send even faster!
Box was packed in a black foil, could be useful for customs etc. while the package was shipped international.
Wrapping the above up: superb, thank you AV Bristol!
Bought a Marantz PM 6004 integrated amp and received an excellent service. Asked them to thoroughly check the product before delivery (since it was sort of an int'l order even if it was delivered in the UK) and they were very responsive. I haven't actually tested the amp yet as I still need a UK/Europe adapter :) but all should be fine (fingers crossed). They could however try to lower the delivery charges for international orders although it's not entirely up to them...
What a good find. AV Bristol have great product, great prices, good communication and quick delivery.
This is just perfect. I ordered A soundbar and only six days after, I got my deliverence. The whole process from when I gave my order and until I had my speaker was fast and smoothe. I would certainly recommend you to others and I am sure I will be back, - if my wife someday will let me by some new HiFi equipment again :-)
I've bought 2 audio systems from these guys, the latest a Fatman Mitube & Q Acoustics 2010i for our house.
They gave me a discount after I approached them by email and, together with a favorable exchange rate, I saved hundreds of dollars on the Australian RRP.
DHL delivered in a couple of days, plus I could track the system during transit.
Their checkout process on the website is a little clunky with its double negatives and puzzling checkbox riddles, but worth persevering with for the price and service otherwise.
The Q Acoustics 2010i are phenomenal - far, far better than the similarly priced Fatboy 1 speakers (that I also bought from Bristol AV).
I'd buy from these guys again in a heartbeat and will recommend to friends.
We were not hassled in any way receiving friendly advice on which floor standing speakers to purchase within the budget we had. After purchasing the speakers which were delivered very promptly. I would & have recommend anyone to speak to this company regarding Hi-Fi matters.
I found your site on the net, using the term "NAD Blue Ray offer".
You offered a good price. That the delivery costs could be calculated is great.
The deciding factor was that I no delivery fee need to pay. It was easy to order. The delivery was fast. Ordered Thursday and Monday received.
I hope that your company regularly offers such sharp offers. I am Dutch so I search for the lowest price. I have enough confidence in AV Bristol to in the future to purchase an item.
I was recommended by a friend to AV Bristol and was not disappointed.
Communication was very good after I raised an issue. I felt my concern was well managed.
Competitively priced, packaged well and delivered promptly, I would highly recommend dealing with AV Bristol.
I will return!!
Very good seller. Item as described, super quick delivery in Germany. Highly recommended. Excellent service many thanks !!!!!
These guys are awesome. I have quite a big order from them and i live in Australia. I was nervous a bit at the start but man they deliver on time and they assist you with any querries without the arrogancy of the pricks down under (who thinks they know it all in terms of audio).
They alse very honest as they told me that one of the speaker would be mid february and that order was made in Mid january. I happened to change my order of speaker and order something else. The refund was like within 1 hour and we negotiated a new quote with discount etc.
These people must stay in business as this is why i will recommend all my friends down under these guys.
my 2nd order from France, mail on sunday , delivery on thursday and good price!but no AC adaptator for France (OK for my first order cd Marantz), and it was difficult to understand the real price when I order(€ or £) surprise when I payed!)
Perfect, very very friendly contact and very fast shipping
Second time: is was also great and perfekt, very, very fast shipping, and really very very friendly contact. I am sorry that we don't have such a good seller with very good prices, friendly contact and fast, safety shipping in germany
I hope everybody understand me right, my englisch is not so good, I am not used to write such things in english. But if you have experience with such a good seller, you have to write your opinion. Thanks for all.
I bought wharfedale diamont 10.0 and 10.0 surround and NAD 557 for my Home cinema, really great for low money a big cinema with perfekt sound and perfect film.(HD-Beamer Beng and Onkoy-AV-Receiver
Check out the website !!!
Easy to navigate and very good prices, really liked the ability to select a delivery date and time of my choosing.. Everything worked smoothly after ordering and my speakers turned up exactly when requested on the order !! Brilliant !!
Av answered my emails quickly, cant say what their technical advice is like as I never used it but the certainly hit the nail on the head in everything else so I suspect they will be pretty good at that as well...
I ordered on Monday and received on Friday, considering the order crossed the Atlantic and the breadth of Canada, cleared customs and arrived at my home on Haida Gwaii before dinner Friday I am astounded! We usually can't get mail from Vancouver in that time. Every thing arrived safe and sound thanks to the excellent packing and I could not be happier. Well done AV Bristol, well done indeed!
Excellent subwoofer for small speakers.Fast,articulate,with weight,analytical and very musical.Highly recommended.
Good Products at an even better Price, and awesome support service.
I ordered Wharfedale DX-1 HCP system to Finland. I got a call from bristol, in which they confirmed my order and the colour of the speakers. This I appreciated, making sure that customer gets the product he/she wants. Product was sent by DHL and I got a tracking code. Product came in a week and was what it should have been.
Thank you bristol.
They didn't deliver right colour of Item (subwoofer) I ordered. And I did choose right colour and also on delivery paper is wriiten right colour. But item in packet was different one.
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