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My order came a whole week earlier than I was expecting and was in great condition.
would seriously order from them again both for delivery and pc part prices.
I ordered Corsair CX750 PSU (quite heavy item) on Monday night , and it was delivered on Wednesday (in 2 days, and I haven't paid extra for this). Very fast and pleasant service. For comparison, other components for my computer that I ordered at the same moment from another service have been dispatched only today.
The product is just exactly what I ordered.
The product was recieved as described, with prompt delivery! Motherboard surfing in no time at all! :D
Ordered just a few simple items to get my system back up to date and the service was amazing. Received everything within 2 days and the price was the best available. Would recommend and use again. Thank you very much!!
I just bought a AMD FX 8350 custom PC system from awd it solutions, it was ready in 3 days i ordered it at 4pm Friday and it was ready for collection on Monday at 8am! the PC came in excellent condition as you would expect from a new PC. But i was rather worried about this company after ordering it and reading reviews on this website. But it turns out that it was a lie because i got A star service from this company and a great price too! i would highly recommend buying from as apposed to mainstream PC shops. For just £340 i got a 8 core PC that would give alien-ware PCs or the acer predictor a run for its money!
I ordered a complete PC bundle from these guys and unfortunately I had a dodgy RAM module. Craig in Tech Support took a lot of time to help me diagnose the problem. He also said that if we could not diagnose the the 'hanging' problem I was having he would arrange to have the whole thing collected and he would sort it out.
Would I use these guys again? DEFINITELY! Would I use someone else? NOT LIKELY!
Ive had quite a few items of these guys and never once have i been disapointed. Very helpfull indeed and brilliant customer relations.
I will be using these all the time.
well recommended in my eyes
Keep it up
This is a really good company. The products are high quality and affordable. If only I had more money I would buy more things! :)
I'm trying to get ahead of the game this year and beat the Christmas traffic, but buying gifts for tech geeks is a mine field for me! I didn't know where to start, so gave the guys at AWD-IT a call. I gave them my budget and Paul did everything he could to accommodate. I'm certain my family are going to be more than impressed. The order was delivered supper quick and on time and i'm now planning my next order... Stress free shopping, there's nowt like it! Cheers AWD-IT.
These Guys know their tech! Have gone above and beyond to help me out on numerous occasions.
Delivery is speedy and pricing is excellent.
I recommend AWD-IT everytime!
I was building my own PC and was after a silent PSu and a decent case, tried novatech first and there on line chat must have been operated by robots as they just kept telling me to look at the site.
I then tried AWD and within seconds received a call and was given advice over the phone, at first i thought they were just trying to get me into buying there top of the range stuff but after a brief chat they told me what i did and didn't really need in my specification and I ended up spending a lot less than I had planned.
Delivery was fast and I have since returned and purchased again, its nice to know that the people selling you the stuff actually know what it is they are selling you.
Have bought a number of items from AWD-IT, always at superb prices and delivered quickly. Customer service is excellent - not just efficient and professional, but personal and friendly too.
Highly recommended.
Bought new anti-virus software, these guys were really helpful and their products were the cheapest I've seen anywhere.
I would definately recommend them.
Purchased my new rig and extra parts... System was well built and i have had a positive experience purchasing and would recommend...
Staff are extremely helpfull..
I have bought items from just about every online PC retailer in the UK.
AWD-IT will always be my first choice.
Firstly, their prices significantly cheaper than the competition (The overclocked motherboard/CPU/RAM bundle I bought was £100 cheaper than the same item at OCUK!)
And secondly, and this part is most important to me. Their customer service is second to none. My items took a little longer to despatch than I had anticipated(the bundle needed building and testing), but as soon as I called Paul at AWD he explained the delay, and took it upon himself to investigate for me. The next day he called me and had seen to it that everything was ready for despatch and sent out asap.
I had a query about a couple of the items, and it was nice to have someone to go to who already knew the details of my order. I was always responded to promptly (even though on the day they had email problems in the office) and I received follow up calls to ensure that I was happy right through until completion of the order.
After building my rig I had a technical query and was given swift and succinct advice from one of the technical guys, and told that if I ever have any questions or problems to just drop them a line.
Oh and one other small thing. Their telephone number is a local rate number and someone always picks up. Another similar company have a premium rate 0871 number and kept me holding for almost 20 minutes listening to automated messages which I find completely unacceptable.
In short, a great company, highly competitive pricing(I challenge you to find better elsewhere), and they are a good role model for how customer service should be done.
Purchased my new rig parts and delivery was next day and the customer service rep I spoke to was extrememly friendly and helpfull, will certainly buy from them again!
Hey Guys, bought my cpu/motherboard & ram from AWD and they were great even when I had a couple of questions. Very helpful, would def recommend to other tech heads ;)
Great prices and couldn't be more helpful as i was purchasing from Spain
Ordered on a friday and go it on monday morning, I thought i'd missed the cut off. Much better than service I'd received from the likes of Aria where I used to shop
Would not hesitate to recommend these guys whole heartedly. Next day service, amazing prices and customer service that is second to none
I have brought a number of items from AWD-IT in the past 3 months. I keep using this company because they stock first class products and i always receive a 1st class service. Big thumbs up from me!
(10th Aug 2012) Found this site thought google shopping, like the price's and the site looked clean and easy to understand. Ordered that day and paid for the 1-3 days DPD transport. Sadly on day 3 there was still no items. Called them right away, and got a helpful person from the sales team that looked into it for me. i was informed that they where really sorry that it had not been sent yet and that he would make sure it would be shipped overnight to me. Next day i opened my door to a DPD drive with my items. I would order from them again, but think they need a new boy in the warehouse.
We ordered a tablet from awd-it and it turned up in 2 days with the postman. When we werent sure how to set it up, we rang them up and they were really helpful, and the product now works Great
Got my PC fixed by these guys and thought they did a good job. Kept me informed with what was going on while being repaired. I'd use them again!
Found the product i was looking for via google shopping and AWD-IT were the cheapest. Item arrived the next day ahead of the eta. very happy and would deal with again.
I ordered a GTX 580 graphics card from them on 8th November and paid via Paypal. I contacted them via the online chat the next to check everything was OK only to be told the card was out of stock. The money has left my current account via paypal. I was told they would refund me immdediately. It is now 11th November and I still have not been refunded. I would never buy from them again.
Jean H Paldan found this review useful
Bought a PSU on January 10th. It was supposedly shipped on the 14th. I wasn't given a tracking code so when I still hadn't received it on the 23th I sent them an email asking for the tracking code. They responded on the 24th telling me that they had requested the code from Fedex (seemed strange!) and they would get back to me as soon as possible. Sent a new email on the 25th asking for news. Still haven't heard from them or received my order here on the 26th so now I've just sent them an email requesting my money back!
Jean H Paldan found this review useful
Bought a product, it was not what was shown, I complained and they wouldn't take it back, they argued saying it had had some "cosmetic changes" for 3 months, it was NOT what I saw and ordered, after three months they changed their statement to after 3 months they can't accept returns. In my opinion they just got rid of rubbish on me and didn't want it back.
Jean H Paldan found this review useful