[REPLY]
My customer only had a description of what he wanted and I had heard of AW Smith. I bought the product on behalf of my customer who had been looking for them for ages. We were both delighted with the service and the products.
Thanks very much.
We were very happy with the service from A W Smiths. We placed the order and received the order the next day.
It is a pleasure to deal with a company who have values and consider their customers questions, orders or concerns with absolute care. 1st Class service, many thanks. Certainly would tell others.
The goods were not in stock despite promising immediate order completion.
One email sent to AWSmith got an excellent response although
Goods still arrived almost month late, and the agreed refund was received at the same time.
GOOD prompt customer service communications, no procrastination or mealy mouthed excuses.
well done
Like I said, I thought the service was excellent and the range of goods fantastic. The delivery was faultless and I was very impressed. However, the look of the website made me wary and I researched the company before handing over my card details for a £70 spend.
Thanks.
Top class excellent service I would recommend this company to anyone.
Ordered on line one day, received the goods the next ! What more can one ask. Good value, good quality and amazing service and fast delivery.
we dissapointed as i am still waiting to receive goods. Nesbitts would have had order by next working day.Will be interesting to see what goods are like when they do arrive. Not a good system for placing order would have like to have been sent an invoice by e.mail and paid the bill through the BACS system.
Perfect transaction. Thanks
Omg, great delivery, great service, and the quality of items provided is outstanding. Not the cheapest around but so glad I paid the little extra. Very pleased and my new £300 knives and butchers set will go a long way in preparing the fine meats from my small holding. Thank you once again. Mr Grant Findley
We bought few items, and found this company to be credible, quick and professional service.
We ordered and had a very fast delivery, The good were delivered in very good condition. As we have bought before know they are reliable, sound equipment.
Great on line site with even better pro-active sales team who rang me to resolve my mistake. Fast delivery - will use again for sure
Got a custom made mincer plate,done efficiently and with a smile.Highly recommended.
Item was out of stock. I had a call to applogise and an alternative offered. Very satisfied customer.
Responded quickly to my order, sorted out the shipping abroad and the payment process and the goods were delivered quickly.
Good customer service - not common in my experience.
I had a simple order which was placed on a tuesday, i recieved a email informing me that my order had been placed and was being authorized. The second email i recieved within 2-3 hours was that my order had been despatched. The next day i recieved my order early in the morning with no complicated paperwork just a friendly delivery man. My order was simple which was made simple. Highly Reccomend awSmith for thier useful updates and quick delivery and customer service!
speedy delivery, so far very satisfied with products, good value
Good prices quick delivery.
But would have liked an e-mail advising dispatch of goods
The web site was easy to use, and i received my goods the next day. Fab service.
Very happy with the choice, service, delivery and products. Thank you.
Easy to order from website. Quick delivery within timeframes. I have saved your web address in my favourites for use again.
well presented site lots to browse over
Easy to order on line.
Arrived within 2 days
The good I received were exactly as I ordered them and suit my purposes to perfection
As usual , another painless very efficient and fast service, A+++
Very pleased with purchase and delivery was better than expected.
Shortly after placing my order one of the 'smiths' team phoned me regarding deliverey options! The goods were with me in no time. Top people!!
This website was so refreshingly easy to use. The prices were very reasonable and delivery was very quick. This company is very much on the ball and I will definitely use them again. Thank you.
Think all was good, nothing happenened with order over weekend so got dealt with on Monday. Which is faster than I could process an order.
customer service excellent, the product range great, delivery great and on time,
I was very pleased with speedy service. Good communication from them relating to the progress of my order. Everything arrived as promised.
phoned me to explain postal charges and how they had tried to reduce the cost.
Hi, I'm happy because I received my purchase in perfect condition.
thank you
I made a small order with this firm on 19 December, and was most pleasantly surprised by the efficiency and courtesy with which I was treated. My order arrived on December 23rd.
I was kept informed by telephone of the current status of the
order, and despite the high volume of Christmas orders, it was impressive to note that my very small order received the same attention to detail that a larger one would have expected.
Well done Smiths Silent Saleman for a good experience.
was very pleased with the service. website is very easy to use and everything can be easily found and viewed. The deliveries always turn up on time mostly earlier than expected, prices are very competitive overall a very good company to deal with in every aspect.
For an item of $15 aud the postage and delivery made the item total $123 aud. If you could accept a credit or debit card, it would make the cost viable as included in that cost was a bank cheque charge of $30 aud. All in all, was it worth it?
I'll be thinking twice before ordering anything else.
It's a shame that no-one seems to import these ham stands to Australia.
I reviewed a number of sites before buying. The choice and prices available at AW Smith was as good and better than all others.
I bought a cutlery set of victorinox cutlery and it was over £30 cheaper than the next cheapest,
Transaction was smooth and communications very helpful. Delivery price not expensive.
Would happily use again and will be first place I look and measure others buy.