Smiths Silent Salesman reviews

Smiths Silent Salesman reviews

Excellent
9.2
from 0 - 10
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Review by confirmed purchaser

Great service

prof service and quick
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Review by confirmed purchaser

Excellent service and equipment surpassed expectation

Ordered equipment as part of a rush order - it was here as expected, very quickly, but the equipment surpassed my expectation on the value front. Superb - will deal with again hopefully **********
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Review by confirmed purchaser

Not that happy.

Iwas directed towards a butcher's block of a certain size because I was told that it was in stock while one of a different size which I asked for was not. i paid the invoice and waited. Then I received an email asking if I was satisfied. No bucthers block had been delivered and when I rang up I was told that the one ordered (on your recommendation was out of stock). This seems to be a bit of a shambles. Not happy.
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Review by confirmed purchaser

EXCELLENT SERVICE - PROMPT, EFFICIENT AND A GOOD PRODUCT

I was impressed - the order was correct and arrived before time. Packaging was good and the product was in good condition. Prices competitive and a reward points scheme. I will order from them again!
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Review by confirmed purchaser

good all round

good all round seller would use again
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Review by confirmed purchaser

Easy Peesy

Easy to use website and prompt service.
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Review by confirmed purchaser

great service at a great price

always looked after by the smiths team.......
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Review by confirmed purchaser

a very efficient service

I was able to place my order quickly and easily. The product itself was of very good quality and it arrived earlier than I expected.
Nothing more needs to be said !
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Review by confirmed purchaser

professional equipment

excellent quick service.very competitive prices.
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Review by confirmed purchaser

Postage to anywhere out of England to dear

Postage to expensive
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Review by confirmed purchaser

Chop Chop and quick about it

I had to have a replacement butchers saw and poultry chopper for a demonstration. I ordered on line late at night and then realised I hadn't ordered an extra blade. By 8:20 the following morning the order conformation was returned. I phoned and added the extra blade and up graded to next day delivery. All paid there and then with no question of adjustment to the on line order. Great service many thanks.
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Review by confirmed purchaser

Brummie in Cornwall

Nice to here another birmingham accent I have lived in Cornwall 8 yrs and its always nice to hear a Birmingham accent!
Looking forward to recieving the cleaver online shop was excellent very easy to use.
Keep up the good work

regards

Andy
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Review by confirmed purchaser

The right items at the right price

A great company to deal with. Friendly helpful staff and the product range is just right - top quality items at a fair price.
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Review by confirmed purchaser

Cleaver delivery didn't cut it!

Ordered a meat cleaver very early one morning and paid extra for next day delivery as I had some lambs to cut up and get in the freezer. Delivery confirmed ok as next day before 12.00 but come the day nothing arrived and I had to mange without the cleaver.
When I called to enquire what had happened I was told that the warehouse operative had written the wrong postcode by 1 letter and my item had been sent to a Plymouth postcode (PL) not Peterborough (PE). They refunded the speedy delivery charge without question but I've now got an expensive cleaver sitting around unused. Suggest they might want to invest in a printed label system for their deliveries not rely on dyslexic warehouse people.
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Review by confirmed purchaser

Great friendly service, and a good range of equipment

Looked at the online catalogue, and found some supplies that I couldn't find anywhere else. Ordered online, but also spoke to a sales assistant because I wanted to confirm the delivery charge. Very friendly people, and dispatched the order for free, and it arrived within the week. Will definitely use them again.
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Review by confirmed purchaser

Good items but a delivery disaster!

Ordered items on internet - no problem. Advised that there may be extra delivery at time of order but paid the total that came up without any additional price. Next day the salesman calls and advises us that there will be £13 surcharge for courier even though we live in mainland Scotland (Morayshire - not Highlands). So there is a delay while this is paid as there's not paypal facility. When the items are dispatched a 48hr service takes three days (this is not unusual) but they have come via parcelforce, who include our postcode in the same zone as the rest of the UK. No explanation of extra costs given although we requested it.
Items are fine, well packed etc. Salesman did well up to the point where he was asked to explain additional delivery costs. 3 stars for quality of items.
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Review by confirmed purchaser

Great Service

Lots of choice, easy ordering and super fast deliver very impressed
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Review by confirmed purchaser

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the oval steel i bought is great it has my knives in great order working in a abatoir my knives get plenty off hard work.The online service for paying with your card did not except my card i rang the company got it sorted in 5 mins got next day delivery not a problem.many thanks.
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Review by confirmed purchaser

Brilliant

Brilliant, had everything that I needed on the website, fast dispatch and delivery. Many many thanks.
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Review by confirmed purchaser

Quality, price, service, delivery........Flawless

Smiths were recommended to me and my first transaction has been flawless. I shall use them again.

A W Smith & Sons (Sundries) Ltd Details

What we do

A.W.Smith & Sons (Sundries) Ltd provide solutions to the all the food industry. From Sundries and Cleaning Supplies to Machinery and Fabrication.

Visit Smiths Silent Salesman

Contact information

Call us on: 0121 486 4500
We live here: United Kingdom

Category

Smiths Silent Salesman is ranked 5 out of 7 in the category Catering

Smiths Silent Salesman is ranked 50 out of 182 in the category Food & Beverage

Smiths Silent Salesman is ranked 32 out of 95 in the category

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