Axminster Tools & Machinery reviews

Axminster Tools & Machinery reviews

Excellent
9.3
from 0 - 10
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Review by confirmed purchaser

Brilliant & excellent

I ordered with Axminster for the first time this month to get my husband a birthday present,
Making the order was very easy, and the parcel was delivered very quickly. Brilliant place to buy from.
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Review by confirmed purchaser

Always had first rate service from Axminster

Been buying from Axminster for 7 years now and have never has any problems . Can rely on them to deliver
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Review by confirmed purchaser

It took from November to april to get these jaws.

I bought a new chuck in November 2013. It taken to April 2014 to get them. Each mouth the web site said 3 weeks. I spoke on the phone to Axminster and the operator told me 3 weeks. I worked in engineering if we were told to get things ready in 3 weeks we had to, wait 5 months I think is disgraceful. Thank you Mr E.S.Chapman
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Review by confirmed purchaser

Nearly But Not Quite!!!

Axminster Tools - Really unparalleled customer service, both ordering, quality of goods & deliver - Standards are of the highest order in all respects.
I would use Axminster for all my tool needs, except Axminster is, unfortunately, somewhat uncompetitive regarding price for Festool machine purchases.
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Review by confirmed purchaser

first class delivery

easy to order and delivery quicker than expected - exceeded our expectations - thanks
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Review by confirmed purchaser

Spot-on service

I buy items from Axminster occasionally - they always provide a professional service and deliver promptly... all that I ask for, really!
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Review by confirmed purchaser

Easy to order and delivery was quick.

As above it was easy to place the order and delivery was quick. Information re the order was good and information on other products in your range may well be useful in the future.
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Review by confirmed purchaser

You done OK!

Thanks very much for the service - we found in the box exactly what we wanted.
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Review by confirmed purchaser

Very slick online purchase

Most of the midweek special deals are not very special but occasionally one appeals and I have always wanted a bandsaw! Wanted another couple of items but found the postage charges too high. So took the opportunity to order some low value but essential items at the same time.
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Review by confirmed purchaser

Impressive response to my order.

The items oredred were required to help complete a project,so the quick delivery time was a real advantage. Thoroughly recommended.
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Review by confirmed purchaser

Very quick

Is worth it. Very quick
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Review by confirmed purchaser

Outstanding service and tools.

I have purchased items from Axminster for about 20 years and have always had
satisfaction, so much so that I mention their service to friends.
Their next day delivery is amazing when some companies still qoute 28 days.
I have a 10 x 6 planer/thicknesser and slide mitre saw which I find ideal for
recycling 2nd hand timber, even pallets.
Axminster is the most efficient company I have I have ever dealt with.
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Review by confirmed purchaser

WOW! Great service

Sent off the order, then it arrived, just like that, perfect.
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Review by confirmed purchaser

Axminster Tools have a great product range and their delivery service is very good.

Axminster Tools have a great product range and their delivery service is very good. I have never had to wait for anything is always seems to be in stock and arrives the next day!
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Review by confirmed purchaser

you mitre saw this coming,but have to say very pleased with the efficient and fast delivery of this saw.

Although my husband has not used this mitre saw as yet it looks and very well made piece of kit at a very good price.
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Review by confirmed purchaser

perfect

todo ok y muy rapido
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Review by confirmed purchaser

Disappointing

I bought a supposedly new reciprocating saw - can't complain about the price, but the item was decidedly scuffed & scraped & there were no security tags as would be expected when buying new, (smacks of dishonesty). Unfortunately I had to crack on regardless as the tool was needed immediately. The tool itself worked perfectly.
I wonder how I'll get on if I need to claim on the guarantee...
Axminster Tools & Machinery

Reply from Axminster Tools & Machinery

Dear Doug

I am very sorry to hear that you are disappointed with the reciprocating saw. This was in our clearance sale, hence the price, but it was a new item and should have been in good condition.

Have you registered the product with Makita for the 3 year warranty? I would recommend taking photographs of the product and sending these to Makita. I would appreciate it if you would copy us into the email at cs@axminster.co.uk and also provide the serial number. I have added a note with the feedback on your account in case you need to claim on the warranty. Please be assured that we will honour the terms of the warranty.

Please let me know if I can be of any further assistance. Our Customer Service team can be contacted on 0333 2 406 406 between 8am and 6pm Monday to Friday and 9am to 5pm on a Saturday. We look forward to hearing from you again soon.

Regards
Helen
Customer Service Manager
Axminster Tools & Machinery
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Review by confirmed purchaser

Definitely the shop I recommend to my friends

I'm very happy to find Your shop. Fast service without problems.
Most products have a pretty good overview and comprehensive pictures.
Some product groups are too small selection, and few have no choice at all. That's why 4 stars, but it's really somewhere in middle of 4 and 5.
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Review by confirmed purchaser

item came next day

item came next day , looks a quality tool but not used it yet
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Review by confirmed purchaser

great experience shoping on line

easy to use website The items i ordered were delivered in two days and thats with standard postage i have no problems using axminster again

Axminster Tools & Machinery Details

The nation's tool shop!

✓ FREE DELIVERY
All UK orders over £50 are delivered for free*.

✓ CLICK & RESERVE
Check in-store stock online and reserve for collection in your local store.

✓ 18,000+ PRODUCTS
Probably the biggest range of quality tools and machinery available in the UK.

✓ FREE RETURNS
In the unlikely event you're not 100% happy.

Located in the South West of England and predominantly distributing across the UK, Eire and mainland Europe, Axminster Tools & Machinery has established itself as a market leader in the mail order tools and machinery industry offering an award winning friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.



Visit Axminster Tools & Machinery

Contact information

Write to: cs@axminster.co.uk
Call us on: 03332 406 406
We live here: Unit 10 Weycroft Avenue
EX13 5PH Axminster
United Kingdom

Category

Axminster Tools & Machinery is ranked 18 out of 40 in the category

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