Ordered camera from b4ucameras for £650+ cancelled order when I was asked to send copy of identification and proof of address before it could be posted as I found this suspicious. Contacted the company by phone, very unprofessional and unhelpful service. Emailed company for a refund, company said I would be refunded within 10-14 days. Various emails sent back and forth with the company who's excuses ranged from we will pass your information to accounts department, to check your spam box, to your refund will be with you in 10-12 days. Some 6 weeks later I had still not received my refund, luckily I had launched a dispute with PayPal, I am so glad I paid with PayPal as the company never responded to the dispute and I was able to be fully refunded by PayPal. I'm sure had I not used PayPal I would have lost out on this large sum of money. I believe all the b4u companies are linked and would never use any of the b4u companies again. I have been in touch with Action Fraud and I urge you to do the same if you have had a similar experience otherwise no action can be taken against this company. Unfortunately I have to give this company one star to post.
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