I have rated 5 stars (Maximum) for Babycare.nl Helpdesk officers Rein Koudstaal and Lukas Wieldraaijer. Both officers had took the extra mile to assist me towards my payment process and the shipping of the products to Singapore. I had ordered a Bugaboo Bee Plus stroller, baby cocoon, bugaoboo bee maxi cosi adaptor, maxi cosi pebble car seat, maxi cosi familyfix, maxi cosi rain cover and 2 sofie the girrafe for my daughter. I had a wonderful experience shopping at Babycare.nl and the assistance when I called the Helpdesk! I will surely return in future and look forward to my review on the products once they have arrived.