Nice website, very bad service and customer communication.
I purchased a Yummy Mummy bag from the website but item was never delivered, mailed Babycurls asking where item was and was told that it would be delivered in 1-2 days. 3 days later mailed again and was told to go to the post office as it was waiting there for me even though I had not received a card from the post man. Went to post office and no unsurprisingly no parcel was waiting for me. Mailed them again asking for a refund, they then stopped replying to my e-mails. Mailed them another 5 times and still got no reply. Had to involve my bank in the end to get my money back.
Terrible company save your self time and money and buy from somewhere else.
I would highly recommend Baby Curls to anyone! I purchased two sleeping bags at a great price. I live in Australia and I still received my items quickly. Thanks Baby Curls
Purchased a summer and winter gro-bags and a gro-egg topper for my daughter. Excellent choice and value for money. Communication about my purchase was fantastic and delivery was rapid and good value! Very happy :o)
This was my first shopping experience with babycurls and i had no problems what so ever. I was looking a good priced baby sleeping bag and i found one at an excellent price i would recommed this company to all my friends
Baby curls is a great site with lots of offers on a range of baby products. It's free delivery and a very quick service. I ordered a grobag in the middle of the night, and it was here the next day!!! A very friendly service.
I can fully recommend Babycurls. A fault with my changing bag which was nothing to do with Babycurls was quickly sorted out. Excellent customer service. I will definately buy from here again. Delighted with my changing bag and every aspect of this purchase.
My daughter said it was quick to arrive and lovely material for baby to sleep in. Thank you.
8 weeks ago I ordered 3 items from them. After some persistence they replied to my emails telling that my goods should arrive any time soon. This was 4 weeks ago.
I'll open a claim in Paypal
Catarina Carvalhido found this review useful
Item got delivered very quickly. My baby loves playing on the mat, lots of different sound and texture, the toys come with the mat are just the right size for him to grab and hold. The mat is large and comfortable. It has been a very pleasant experience.
I wanted a Grobag for my grandson's imminent arrival and Babycurls had just what i was looking for at a very reasonable price with free delivery. It arrived in no time and was exactly what i wanted. Very impressed, i'd shop with Babycurls again and highly recommend them!
The product is great. I have a Phil and Teds buggy and didn't want to spend nearly £50 on a cosy toes, so the buggie snuggle was ideal. It is warm and seems to be hardwearing. My son gets in and out with his dirty shoes on and it is easily brished down.
The service from Babycurls was also really good and the product was delivered quickly and in mint condition.
Generally the service provided by babycurls is very good. The prices tend to be competitive and delivery of the items is prompt. I also think that offering free delivery is a very good service to its customers.
However, I do think that if they advertise a discount code this should be accurate and in my experience, it never is and final amounts charged to customers are not correct which is very misleading and frustrating.
Have now purchased a couple of items from Babycurls and have always received excellent service. Great prices on items, and quick delivery also. No faults. Will definitely purchase further items from them in the future.
No problem in ordering goods at competitive prices. They arrived within a couple of days with no problems and we didn't even have to pay a delivery charge.
I had never dealt with this firm before but ordered an item from them on the Monday night . My order was prosessed and they said I would receive an e-mail about delivery. The following day after not getting an e-mail I tried to get into my account that I had set up and couldnt find it, I went on the Babycurls site and went on to the contact part explaing my difficulty. A few minutes later I received an e-mail from them confirming my order and also the fact that I had spelt my e-mail address when I set up my account. My order had already been despatched and arrived the following day. I was very pleased with the item and the service I received I would definately use Babycurls again.
My recent purchase from babycurls was a grobag for my granddaughter. I found the website easy to find what I wanted and my experience at the checkout was smooth and trouble free. Delivery was very quick (nice surprise considering p&p was free) and my grobag arrived well packed.
I would definately recommend Babycurls to my friends and family. Thankyou
I ordered a rabbit comforter which my grandaughter had lost. I found it very easily on the website and my order was posted and delivered within 3 days which was fantastic. Unfortunately the rabbit that was delivered was not the one I ordered I have returned it and am awaiting the arrival of the correct rabbit which i was informed by e mail would take 2 weeks. So far though the communication with the company has been a positive one they do seem to care about me as a customer which i appreciate.
I have purchased from babycurls about 3 times now and wouldnt hesitate to do so again. Prices are very competitive and quality products. In fact for all the items purchased they were the cheapest i could find at the time taking into account the free delivery service they provide! Delivery was quick and contact from babycurls was excellent!
HAVING ORDERED FROM BABYCURLS BEFORE, A LITTLE SLOW BUT OK. NOW SAME PROBLEMS AS OTHERS. EMAILED TO SAY ITEM DISPATCHED (NOT CORRECT ITEM) THEN CHANGED MIND TO ON BACK ORDER FAILS TO MAKE CONTACT, PAID EXTRA FOR NEXT DAY COURIER, NOW BEEN OVER A WEEK. CANT BE BOTHERED TO DEAL WITH ME, DONT USE THEM!! ITS WORTHING PAYING A FEW POUNDS MORE AND ACTUALLY GETTING ITEM
I was recomended babycurls, and saw how they were cheaper than any other sites. I had ordered a grobag and a few other items, i found they had a lot of choices to choose from and was impressed with the site. What impressed me the most, was the fast delivery and that it was FREE!!! I would definitly recommend babycurls to all my friends and family!!
I have placed a few orders with babycurls.co.uk and have always been impressed by the service. Prices are always the cheapest i can find with free delivery on top.
I found the website really easy to navigate and received e-mail updates informaing me of the status of my orders.
I would recomend Babycurls.co.uk to all Mums & Dads :)
I ordered a sleeping bag from baby curls and received regular e-mail updates letting me know when the order was processed and dispatched.
I placed my order on Tuesday evening choosing free delivery and received my parcel Friday.
Will definitely use again and would definitely recommend them!!
I ordered a BuggySnuggle on a Wednesday (BabyCurls already had competitive prices, but having found a 10% discount code, nowhere was as cheap). As they were offering courier delivery for 99p I chose that, rather then risk Royal Mail with all the current strikes. I had an email to confirm the order, and another to confirm despatch. It arrived on the Friday, less than 48 hrs later. I have no qualms in recommending BabyCurls.
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