Similar to the last review, I placed an order a few weeks ago and received a confirmation but heard nothing further. I don't think payment has been taken although I will double check. I've sent one chaser e-mail but nothing back so I think I'll need to give up and find the car seat adaptor somewhere else...
Placed order for footmuff and rain cover. About a week after the estimated delivery date, nothing. Emailed and phoned several times and got no answer. No sign of payment being taken, so gave up and went elsewhere after my credit card confirmed.I would be covered if payment was taken. Steer clear.
Written on: 07/09/2012
“Waited AGES for a refund....still waiting”
I found babydays direct the cheapest for the buggy that I wanted but due to unforseen circumstances I decided to cancel my order before it was dispatched. I am still waiting for a refund 28 days later... I have sent several emails, none of which have been replied to. Very disappointing customer service and despite their competetive pricing I wont be using them again or recommending them.
If you are looking for a comfortable, useful and pretty high chair this is the one for you, good value for money.
Bought Quinny cosy toes - couldn't find it any cheaper elsewhere. Received text on day of delivery with an hour delivery slot and it was bang on. Highly recommended, would definitely use again.
As a new grandmother, I am not averse to trolling through loads of websites searching for the "best" or most highly recommended baby equipment at the best price. When it came to the purchase of a high chair as a Christmas gift, I did exactly this. I gathered all the information I needed in the way of reviews (from many sites) then found the best deal for the item we gleaned most suitable... which was at Baby Days. The item was easy to find, order and when it came to delivery (at a particularly difficult and stressful time for our family)... we were notified of the exact time slot, within the hour. The delivery was also very quick! I wouldn't hesitate to recommend this company and will most definitely be ordering again myself!
To reply as a company, please log in to your business account.