Reply from Back in Action
[REPLY]
- Reviews (1,000)
- Mrs Felicity Jane Caesar
- 1 Review
excellent service and communication at all times
would use again - all worked exactly as stated including delivery to a different address. Very user friendly website - which is why I used you as I couldn't work any of the other ones out!
- James
- 2 Reviews
Quick and Efficient
Bought a pair of CG-Locks. Back In Action was cheaper than elsewhere, especially when the free next day delivery was taken into account. Product arrived on time and as described. Would use them again.
- Miss Liza Harwood
- 1 Review
- Mr Brendon Moss
- 1 Review
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- Tatiana Livesey
- London, GB
- 1 Review
- Rachel
- 1 Review
Great service
My product was despatched immediately and arrived the following day exactly as advertised
- Ms Anna Rank
- 1 Review
Brilliant. Very quick delivery. Great service.
I've now bought 2 Tripp trapp chairs from back in action and both times the service has been great. I would definitely recommend them.
- Michael
- 2 Reviews
Excellent service
Ordered a back friend at about 2pm in the afternoon online. The site said order before 12 and you'll have it the next day so I was expecting it to arrive the day after. Much to my pleasant surprise, I got an email with a couple of hours to say it'd been dispatched and lo & behold it arrived the following day.
Fantastic !!
- Mrs Keeley Sprague
- 1 Review
Extremely helpful, knowledgable and excellent delivery service.
I used Back In Action to purchase 2 Tripp Trapp Chairs for my twins. The staff that I dealt with we're very helpful answered all my questions and allowed me to reserve the items while I discussed our options with my husband.
Our purchase arrived within a few days just as promised.
I put the chairs together to find that a small part (fitting for extended glider) was faulty, I called BIA to explain and was promised a new part would've sent out immediately. It arrived the very next day!
I have since used them again and the service was just as prompt.
- Louisa
- 2 Reviews
Perfect product, perfect sale, service and speed
They promised 24 hour delivery and it came on time. Can't ask for more than that!
- Mr Lukasz Jakubiec
- 1 Review
Good seller. Hope to deal with you again .
Fast delivery, good price, thank you.
- Miss Jennifer Ilsley
- 1 Review
Brilliant service
My item turned up 2 days after ordering with no problems! Very happy!
- Laura
- 1 Review
Great ethos, quality products, speedy and efficient delivery
We've ordered all of our Stokke Tripp Trapp products from Back in Action and have found it to be extremely good. We've recommended the site to a few friends as well, who I know have also been very impressed. We'll continue to buy from Back in Action because of the quality and efficiency they deliver. Plus, the site is super easy to navigate, which can still be hard to find these days!
- Mrs Chris Edmonds
- 1 Review
What it said on the tin!
Good description on website. Efficient delivery with updates. Well packaged.
- Dr Claire Moore
- 1 Review
Great service - competitive prices
I ordered items for next day delivery, they came very promptly, arrived in perfect condition and I paid considerably less than other online retailers were charging. Wouldn't hesitate to recommend them.
- A. C. M
- 1 Review
Excellent
I ordered the Tripp trapp highchair for my 1yr old daughter. It was delivered 24hrs after I placed the order & I was kept informed of the status of delivery even down to the estimated delivery time. (it actually arrived 2minutes early!)
The price was the best on the Internet.
Over all I am very impressed with the service & would highly recommend back in action to anyone.
- Mrs RACHEL Cunningham
- 1 Review
Brilliant price for such a fantastic product and the speediest of deliveries.
You can not go wrong ordering from Back In Action.
- Mrs Gill Landon
- 1 Review
Quick and efficient service, product and delivery exactly as stated, excellent experience, thanks
Quick and efficient service, product and delivery exactly as stated, excellent experience, thanks
- Mrs J margiotta
- 1 Review
Quick delivery!
I ordered a stokke tripp trapp Highchair. It was the cheapest website I could find, easy to order and quick delivery, very pleased.
- Mrs Lucy Carkeek
- 1 Review
Awesome service!
Our Tripp Trapo Chair arrived within two days of ordering.. What a prompt and efficient company Back in Action is! Product well packaged, delivery guy very amicable and communications from Back in Action were clear and concise! Thank you!
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- 康尹貞
- London, GB
- 2 Reviews
a good online shop
lower price compared to other online shop; fast and safe shipping
- Genny
- 2 Reviews
Thanks to Back in Action - I'm back in action!
What a revelation!! If you have a genuine back problem or if you want to avoid getting one, Back in Action provides skilled, knowledgeable staff who are a delight to deal with. My back problems and needs were addressed with great care and humour and it was made clear that I, as the customer, had a voice which needed to be heard and respected - how wonderfully refreshing!
I purchased a Mammoth mattress from the store in Amersham after spending well over an hour making a decision. The mattress was delivered within the time frame and gave me the best night's sleep I have had in a long time.
Whilst I cannot speak for the other Back in Action stores, I can say unreservedly that the experience of my Saturday morning in Amersham was most fruitful and enjoyable.
Thanks to you all.
Genny Bobroff
- Mrs Jones
- 1 Review
Great service and cheapest online price found
A great service. Ordered it as was the cheapest online price, it arrived the next day with free delivery. Easy to assemble with online instructions. Would recommend a great product.
- Mr Breeony Hunt
- 1 Review
- Mrs Penny Booth
- 1 Review
Prompt delivery and the product met my expectations
There is a bewildering array of back supports on the internet, so I plumped for the same support that a friend had lent me for a few months and I had found very beneficial. It isn't glamorous, but it is light-weight, functional and serves the purpose.
Efficient delivery service.
- Dr RICHARD Vernon
- 1 Review
Good value, excellent service. Let down slightly by courier.
Our order (a Trip Trap chair) was processed efficiently and despatched the day after our order was placed.
The staff at Back in Action were exceptionally helpful; we got great personal service when the courier company failed to find our address (they eventually delivered our Trip Trap chair a day later than scheduled and the delivery man was quite grumpy when he eventually found us).
- Oliver
- 1 Review
Excellent. First class all the way
I ordered a Tripp trapp chair and there was a small manufacturing fault with it. Back in action replaced the chair no questions asked. New chair with us overnight. Brilliant. Cannot recommend more highly.
- nash nash
- 1 Review
fast reliable
Really good. Fast shipping and great customer services. I needed to replace a faulty screw and it came the next day
- Kylie
- 2 Reviews
easy to use web site, good product, rapid delivery!
I was looking for a textile set for my stokke newborn tripp trapp. Back in Action offered the most competitive price for the item, the web site was easy to use and the item was dispatched immediately arriving the next day. I would definately use Back In Action in the future.
- Mrs Katharine Sanders
- 1 Review
Very fast delivery, arrived in less than 24 hours, very impressed!!
I ordered a Tripp trapp which arrived in less than 24 hours. I had a problem putting it together and phoned for help. Staff were very helpful, the problem was due to me not putting it together properly rather than a faulty product!
- Mrs Laurie Fletcher
- 1 Review
Brilliant customer service!!
Thankyou back in action I am so pleased with my tripp trapp highchair, not only were you the best price around, but it was delivered really quickly and your customer service was above and beyond. I was very impressed to receive an email with the instructions for my tripp trapp and appreciated the call to let me know the hour times lot it would arrive - you achieved your target and made me smile!! I wouldn't hesitate to reccomend you to anyone and hope to shop with you again in the future! Thanks again!
- Mrs Jane McColgan
- 1 Review
Excellent service
Fabulous service, thanks for the speed you delivered my package
- Mrs Miriam Goldberg
- 1 Review
wow what service
I ordered my self a new back friend,thinking it would take 3-4 days to arrive. Imagen my suprise and delight when it arrived less that 24hours from me pressing the send button.Great service, thanks.
- Mrs LYNDA Foster
- 1 Review
Stress Free Shopping
Item ordered on Monday, delivered on Wednesday. Perfect *****
- Ms Shirani Sabaratnam
- 1 Review
Fantastic service and was delivered within the time frame as stated on the email correspondence.
Stokke Tripp Trapp high chair on the website is the best deal currently. Plus, Back In Action do a price match offer. Service and delivery were top of the range. Would definitely recommend!
- Mrs Margaret Razzell
- 1 Review
Good supplier - poor product
I was happy with the service from Back in Action but the seat of the Backfriend makes it very uncomfortable in the car, (which was our main reason for buying), or any other chair in the home that we tried it on. However, if you detach the back support from the seat it works well on its own in the car.
- PaulH
- 1 Review
Easy to deal with but process for payment allowed for errors
check the credit card details you give : if you make a typo their website doesn't tell you there is an error. I think they manually type the details in the next day and then leave you a message on a secure website to tell you rather than just phoning you up
- Mrs Carly Kelly
- 1 Review
Great service. Thank you very much - highly recommended
Quick delivery, great product and easy transaction. Thank you
- Mr Mujtaba Walji
- 1 Review
Smooth service and always kept me in the loop
Excellent after sales service and response times. Very good corespondence tool on the website.
- Mrs Elizabeth Wiseman
- 1 Review
Good price excellent product delivery above exoectations
Easy to use website. Good communication after order.
