Was delighted with delivery as it gave me options to change my date which i needed to so that was really great. Item arrived on day in good order it looks really nice but as its a Christmas present for Hubby cant say to much else about it.
was about to return items as given suitcases from a relative but when these arrived just had to keep them. excellent quality an dlook and feel very strong. very easy to roll around. very impressed. and at a reasonable price.
I was really impressed with the service. It was easy to order and delivery was very quick. Product descriptions are very good.
I was very impressed with the information given throughout the ordering and delivery process. Regular Emails kept me informed throughout even to the delivery time within 1 hour and name of driver.
No information regarding how to return goods if not happy on receipt - this would possibly put me off using them again
I ordered the bag on next day delivery. It was the cheapest I could find on the internet. Next morning, got a text saying would be delivered between 14.52 and 15.52 that day. At 14.48, the driver arrives with my parcel, we had to stand there until 14.52 because his machine wouldn't let him deliver it early! Outstanding service, can't recommend highly enough.
I was only looking for a small cabin bag with enough room for my laptop and a change of clothes as I do not need to carry more than this for a short business trip, this bag is perfect. My 14" laptop fits easily into it's own laptop padded pocket which sits inside the main zipped pocket area where you can also put clothes , there is a second additional zipped pocket which is ideal for clothes ,shoes toiletries etc. At the front is a small front zipped area which is good for keeping travel documents , pens and keys. If you only want to carry around a small bag and are not just trying to max out your baggage allowance on an airline this bag works. Delivery was next day. Excellent
I quite expected to have to wait at least a week for the delivery of my order. However, my order was delivered within 24 hours. I was impressed with that but also very impressed how I was kept informed by email as to who would be delivering my goods and at what time. Well done to Bagsdirect the best informative delivery I have come across.
Placing the order was a straightforward process.
Able to contact the Company easily with any queries and the people I spoke to were very polite and extremely helpful.
Ordered items were delivered on the day notified and on time (within the time window).
No hesitation in recommending BagsDirect.
I totally messed up my order online; then I bought the wrong bag ( which they let me have even though it was £40 more than the one I had originally ordered.) I then had to return it and re-ordered the bag I should have selected in the first place!
Throughout this saga of my own making, they remained completely focused on giving me the bag I needed, the manager even emailing me on her weekend days off.
Although they probably will be glad never to have me buy from them again, I would recommend them to anyone; great prices and first class service.
When I ordered there was a glitch in terms of I hadn't received a confirmatory email. So I sent an email via Contact us. Within minutes the phone rang and I was assured that my order had been accepted and it arrived the next day and left where I had asked it to be left. Fantastic.. And the bag I ordered is great too!
I purchased my first Kipling shoulder bag/ Orelie style. I do like it, however I find having the two straps as well as the shoulder strap is not convenient. Also the TAG for the main compartment zipper could be longer. I' m told people who have these bags have more than just one. It can also be washed which is rather nice,
I have made this purchase for my daughter, who is a scout leader and is always away camping.
I cannot comment on how efficient it is but I am sure from the look of it, it will be just what she is looking for.
If I need to will certainly be using your company again. Excellent well done.
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