Baker Ross Ltd. reviews

Baker Ross Ltd. reviews

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8.7
from 0 - 10
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Products damaged, customer service not very helpful!

I ordered a few packs of things for the children at my daughter's party a week or so ago. Package was delivered in good time. Two of the things I ordered were badly damaged and one pack of of masks which I believed I had ordered didn't come, although I didn't pay for them. Customer service were quick to get back to me and although they have sent out two new packs to replace the damaged items they have been very unhelpful with the masks which they refused to put in the package which was already coming out to me telling me I needed to make a new order and pay postage on packing on it. Even though they were sending out a package to me that day! I haven't tested the products yet so I'm hoping they are all ok. Probably a great company if nothing goes wrong with your order!
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Great fund raising for Charities

I used this company to buy funds craft making ideas for my children but now they have started school its a great way to raise money for schools or charities. You give out catalogues to parents and each order placed earns a 'small' cash back to the chosen charity.
It is quite small cash back but a new catalogue comes out twice a year so if you make a regular thing it can add up.
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Baker Ross have great prices

Bought Ferby Colouring Pencils Class Pack at half the price in any danish shop. The delivery took longer than advertised, but the price is worth the wait. And as a bonus, Royal Mail is much cheaper than Royal Danish Post, who properly was the reason for the delivery delay.

I will shop at Baker Ross another time.
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excellent service, fab website and excellent customer support

I am a therapist working with children and so have started using products from this company. They are a joy to use as they offer great customer support, the website is really easy to use and the products are fantastic! I can bulk buy and they offer next day delivery. Superb all round! Thankyou BakerRoss!
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Review by confirmed purchaser

Brillaint website which is easy to use and fast delivery

Definately a company we will be using regularly as it was easy to use and easy to complete payment.

The items all arrived securely packaged.

Thank you
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Review by confirmed purchaser

Great Service...Even better Products!

I have used Baker Ross a few times now...as a therapist I am always gathering resources for clients and group work. Baker Ross has been a fantastic resource as I get wonderful and creative products for a great price! They have all I could want and more...You can't beat that!
Thanks Baker Ross
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Review by confirmed purchaser

Crafty supply company pull out all the stops!

Ordered my first order, impressed with price, quanity and quality of products. Chose standard delivery and the items were still delivered next day, what better service could you ask for!!!
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Review by confirmed purchaser

Great web-site, speedy service!

The website is fab, so much choice and the delivery times are quick. Lots of great craft ideas too.
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Review by confirmed purchaser

Baker Ross is great

I ordered some items to fill in the party bags for my daughter's birthday as well as some activities for the children to do during the party - they all loved everything. My friends asked where I got the items from and got the Baker Ross web address for their children parties. I ordered everything online and the items arrived after only 2 days - great service. I do recommend Baker Ross to anyone.
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Review by confirmed purchaser

Girls love it when items are brought out of the cupboard.

On the whole a very good company. Don't usually have any difficulties but this time was sent the wrong item on several occassions and had to contact customer services to be sorted out. 1st person was really nice and sorted the problem out but the packaging department sent 2 of the correct item and 1 wrong item. Sopke to another person in customer services who made me feel as if I was lying and was quite harsh. Freepost address given to return wrong item and replaced with correct item.
Overall I'm pleased with this company and most of the products and would recommend them to other people who need a good selection of craft items and usually a good reliable service.
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Review by confirmed purchaser

Value, service, fun!

Placed an order for personal family use. We got a great deal, it arrived quickly and packaged well, and we've just spent a great afternoon having the craftiest time!
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Review by confirmed purchaser

Excellent, fast service

I ordered some items at short notice for my daughter's birthday party. They arrived within a couple of days, well packaged and in excellent condition. I would certainly buy from Baker Ross again!
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Review by confirmed purchaser

Children quiet for whole morning!

The kits were good. The children enjoyed making the visors. The only thing that we were not too happy about is the glue didnt seem to stick very well. We are going to get some more glue but not sure the best one to get.
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Review by confirmed purchaser

Everything you need in one place

Excellent service, can always find what I need.
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Review by confirmed purchaser

Fantastic goods and service

I've always received excellent service and the crafts are great
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Review by confirmed purchaser

Baker Ross is a winner for every party.

Blessed with two wonderful grandchildren, a girl of 4 and 2year old boy I enjoy their company playing with various games and crafts. Soon after Xmas last Year I came up with this dream of organising a GrandMa`s fun day where older members will gather once a year and have fun with grand children. My children thought it was a joke! How do we keep them entertained and actively occupied was the main problem.Then my son discovered Baker Ross LTD web site .With ready party planned ideas, fantastic games and gifts for party bags, we were able to hold our first Grandmas fun day last August making my dream come through. We have just celebrated our second year of our Grandmas fun day on the 27th of August for over 50 children and many grandmas even those with no grandchildren of their own. With Baker Ross materials and their generuos discount, we have already set the last Saturday of August 2012 for our next event God willing. People who work with children wanted to know where we got all these stuff. Baker Ross !!!!!!!!!!!! is NAME.
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Review by confirmed purchaser

Excellent service quality product highly recommended

Excellent quality products, fast delivery great service. Would recommend.
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Review by confirmed purchaser

Fast service and excellent quality

The goods ordered were clearly described so I knew exactly what I would be getting and the quality was good.
Prices shown were VAT inclusive so there was no nasty surporise at the end.
Delivery was even quicker than expected.
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Review by confirmed purchaser

Fun for all ages

very fast delivery, top quality. Recommend this site to anyone planning an event very reasonably priced and great selection and very fast delivery. Thank you. Will be back to shop again

Baker Ross Ltd. Details

About this company

Visit Baker Ross Ltd.

Contact information

Call us on: 0844 576 8922
We live here: 2-3 Forest Works, Forest Road
E17 6JF London
United Kingdom

Category

Baker Ross Ltd. is ranked 72 out of 212 in the category

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