I ordered a few packs of things for the children at my daughter's party a week or so ago. Package was delivered in good time. Two of the things I ordered were badly damaged and one pack of of masks which I believed I had ordered didn't come, although I didn't pay for them. Customer service were quick to get back to me and although they have sent out two new packs to replace the damaged items they have been very unhelpful with the masks which they refused to put in the package which was already coming out to me telling me I needed to make a new order and pay postage on packing on it. Even though they were sending out a package to me that day! I haven't tested the products yet so I'm hoping they are all ok. Probably a great company if nothing goes wrong with your order!
I used this company to buy funds craft making ideas for my children but now they have started school its a great way to raise money for schools or charities. You give out catalogues to parents and each order placed earns a 'small' cash back to the chosen charity. It is quite small cash back but a new catalogue comes out twice a year so if you make a regular thing it can add up.
Bought Ferby Colouring Pencils Class Pack at half the price in any danish shop. The delivery took longer than advertised, but the price is worth the wait. And as a bonus, Royal Mail is much cheaper than Royal Danish Post, who properly was the reason for the delivery delay.
I am a therapist working with children and so have started using products from this company. They are a joy to use as they offer great customer support, the website is really easy to use and the products are fantastic! I can bulk buy and they offer next day delivery. Superb all round! Thankyou BakerRoss!
I have used Baker Ross a few times now...as a therapist I am always gathering resources for clients and group work. Baker Ross has been a fantastic resource as I get wonderful and creative products for a great price! They have all I could want and more...You can't beat that! Thanks Baker Ross
I ordered some items to fill in the party bags for my daughter's birthday as well as some activities for the children to do during the party - they all loved everything. My friends asked where I got the items from and got the Baker Ross web address for their children parties. I ordered everything online and the items arrived after only 2 days - great service. I do recommend Baker Ross to anyone.
On the whole a very good company. Don't usually have any difficulties but this time was sent the wrong item on several occassions and had to contact customer services to be sorted out. 1st person was really nice and sorted the problem out but the packaging department sent 2 of the correct item and 1 wrong item. Sopke to another person in customer services who made me feel as if I was lying and was quite harsh. Freepost address given to return wrong item and replaced with correct item. Overall I'm pleased with this company and most of the products and would recommend them to other people who need a good selection of craft items and usually a good reliable service.
The kits were good. The children enjoyed making the visors. The only thing that we were not too happy about is the glue didnt seem to stick very well. We are going to get some more glue but not sure the best one to get.
Blessed with two wonderful grandchildren, a girl of 4 and 2year old boy I enjoy their company playing with various games and crafts. Soon after Xmas last Year I came up with this dream of organising a GrandMa`s fun day where older members will gather once a year and have fun with grand children. My children thought it was a joke! How do we keep them entertained and actively occupied was the main problem.Then my son discovered Baker Ross LTD web site .With ready party planned ideas, fantastic games and gifts for party bags, we were able to hold our first Grandmas fun day last August making my dream come through. We have just celebrated our second year of our Grandmas fun day on the 27th of August for over 50 children and many grandmas even those with no grandchildren of their own. With Baker Ross materials and their generuos discount, we have already set the last Saturday of August 2012 for our next event God willing. People who work with children wanted to know where we got all these stuff. Baker Ross !!!!!!!!!!!! is NAME.
The goods ordered were clearly described so I knew exactly what I would be getting and the quality was good. Prices shown were VAT inclusive so there was no nasty surporise at the end. Delivery was even quicker than expected.