Bambino Direct reviewed by

Doncaster, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

stay away !

What a experience !! awful!! bought a pushchair and a car seat, the pushchair was delivered after few days- damaged!! car seat was missing :( phoned numerous times now trying to solve called to asked to have a pushchair replaced, they collected it promised replace it as soon as possible nearly week later still no car seat no pushchair! I even offered to go myself to a showroom and collect it myself I was told I cannot as they don't have pushchair in stockroom ! what a lie ! they clearly got one in there if I wanted to buy another one ! an adviser offered to put £ 20 to rent a pushchair from them ?!! why would I wanna rent a pushchair if I just bought a brand new???? operators keep promising to call you back but these are just promises....I am pregnant and cannot carry my little one around so was looking to have my new pushchair, but all I have is stress now !! what a awful company...awful awful awful stay away never ever think that u might save few £ with them u will be spending much more on phone calls etc disappointed..and if the company can read this - be ashamed of yourself I cannot believe you call it business !!
    Bambino Direct
    TrustScore 7.9 / 10
    331 Reviews

    Reply from Bambino Direct

    Hi Ruta,

    I'm sorry to hear about the experience you have had with us. Do you have an order number so I can look into this for you and escalate it with our customer services team?

    Kind Regards
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