We desperately needed a new pair Katana laces in a hard to get small size. The very informative website showed them in stock, but I rang the shop to check just in case; the guy who answered the phone couldn't have been more helpful! Shoes arrived the following morning as promised at 8:30am by fantastic value next day delivery. Due to an unforseen change of plan, we returned the shoes to exchange for a different model, and got the same amazing service again.. Highly, highly recommended, many thanks!
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