Bank Fashion reviews

Bank Fashion reviews

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Review by confirmed purchaser

Very good.

Excellent service & great products.
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Review by confirmed purchaser

Crap service made me wait 45 minutes on the phone

Sent the wrong item, had a job getting a refund and ordering the right product in the shop. Online and shop ordering is not the same. had to phone 3 times in the shop wasted an hour. Charged me an extra £3.99 delivery charge, which they said they would refund and they haven't.
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Review by confirmed purchaser

Disaster.

Lamest service ever. Not recieved order and all they can do is make me fill a form BY POST!! Who uses post today for these things?? Besides i needed itdms for a wedding and i bought them way before. Goods from china artice begore from Vank.
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Review by confirmed purchaser

Wrong colour & size

Received a dress within the delivery time but it arrived 2 sizes too big so unfortunately was unwearable. I also ordered it in black but instead I received it it red. I struggled to reach a post office in time so was refused an exchange or any type of refund. Will not be ordering from here anytime soon.
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Review by confirmed purchaser

love the price and product, though customer communication is poor

I brought a g star jumper, the chepest I found out there. Bank has great prices and options, such as delivery, return, products and prices. Tough its ashame the stores dont have what online shop has.

Though, there was a whole mix up with the delivery and communication. it was confusing, I was sent a despatch email,, i rund to make sure and told it was despatched, but didnt recieve tracking number, so rund again and told it wasnt actualy despatched and given a tracking no. that didnt or never worked. I was then told it wasnt despatched, as it will be delivered to the store internally. it was just all confusing. and frustrating that no one knew what was happening.

but to fair, they delivered on time and I have used them a time before and it was all smooth. I wold use them again, now that I know how to deal with them.

they are better other stores, at least they have a customer no. to call.

but other places are better like Asos, so they ar e average
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Review by confirmed purchaser

very good service

you just need to make sure correct documentation is sent as i had to wait 4 weeks for my goods because of customs issues
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Review by confirmed purchaser

very quick and easy.

Good service.
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Review by confirmed purchaser

Overall good but with a bit of miscommunication!

I recently purchased some shoes online and used Click & Collect to have them delivered to my local store. I bought them on a Sunday evening and although I had no text confirmation telling me that they had arrived at store, on Friday I went in to double check since I desperately wanted them for that coming weekend. I was told that they hadn't arrived yet and would probably be due to arrive on the Sunday delivery.

The next week came, and I waited and waited for my text confirmation to tell me they were ready to collect but it never came. On the Wednesday (10 days after I had placed my order), I decided to ring the store as this delivery time was way outside the recommend 3 -5 working days advertised on the BANK website. To my surprise, I was told that my order was waiting in the store and the woman apologised for me having not received a text to tell me. Who knows how long it had been there for!
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Review by confirmed purchaser

Very happy

The customer service and quality of the product I brought was excellent
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Review by confirmed purchaser

Excellent Qualiy and prices

brilliant from start to finish,ordering is easy and the delivery is first class
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Review by confirmed purchaser

Excellent

Got goods within a day brilliant
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Review by confirmed purchaser

Bad bad bad

I ordered online and requested delivery to a local store.
I received confirmation email stating delivery is very quick to stores so orders can't be changed. Great I thought.
Over a week it took to get delivered to the store, I emailed customer services who said we will send a text when it's been delivered to store. How does that help me or find out what happened to my order. I sent more emails and they did not respond till after I had the clothes and they sent an email saying out records show you have collected your stuff .
Very unsatisfied with the delivery to the store option. If this was stated before hand I would have had a chance to decide for myself.
I didn't receive apology 1p off good gesture nothing
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Review by confirmed purchaser

Excellent service!

Items always arrive when expected (if not earlier)! I have not bought anything for my son that he didn't like or didn't fit so no need to return either.
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Review by confirmed purchaser

Never use Bank again

Received order after one week. Returned via collect plus & only refunded my for 2 out of 3 returned items. Claiming that's all they got back. Bank or collect plus will not refund & now having to go through mastercard. Bank not willing to speak to a supervisor / manager & does not return calls.
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Review by confirmed purchaser

THESE BOOT'S ARE MADE FOR WALKING

Lovely boot's like sippers on your feet, great value for money, can be worn dressed up or down. quick postage I would recommend buying from this company as there web site is so easy to use
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Review by confirmed purchaser

Awful

Awful I never received the dress I ordered
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Review by confirmed purchaser

Great bf's jeans

Good quality cool boyfriend's jeans. Was looking for this one perfect pair for a while. Perfect fit for size 8, wanted them a bit loose and they're exactly what I expected. Recommend!
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Review by confirmed purchaser

5* service

Great easy use on line from basket to checkout, great comma and suicide than expected delivery. Great, quality items ad always and better for getting them in sale.
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Review by confirmed purchaser

brill service

Good delivery can collect in store options. Value for money
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Review by confirmed purchaser

Great customer service and undisputable quality products.

They always have the latest trends in store and online. Great prices. Customer service in store is superb.

Bank Fashion Details

About this company

Visit Bank Fashion

Contact information

Call us on: 0844 264 0111
We live here: Hollinsbrook Way
BL9 8RR Pilsworth, Bury / Gtr. Manchester
United Kingdom

Category

Bank Fashion is ranked 86 out of 91 in the category Fashion Accessories

Bank Fashion is ranked 665 out of 744 in the category Clothes & Fashion

Bank Fashion is ranked 19 out of 22 in the category Printed Clothing

Bank Fashion is ranked 87 out of 95 in the category Ladies wear

Bank Fashion is ranked 88 out of 98 in the category Menswear

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