I received an initial quote back for my laptop from them within 24 hours and it was higher than other places so I decided to take the laptop down to the shop myself as I work in London.
The members of staff I met were friendly, professional and dealt with booking in my laptop quickly, telling me I would hear something back either later that day or the next day.
When I arrived home from work (around 6pm) they had already e-mailed saying the laptop had been inspected and in fact the price had gone up by £10! I passed over my payment details as requested and waited for my payment the next day.
This is where I had one slight problem with them in that the payment did not go in the day I thought it would. I did call and was told it should be in by the end of the day, but come 6pm again it wasn't in. I called again and was given an apology and told it would be in by 1pm the next day.
Sure enough, the payment was in by 11am along with a confirmation e-mail.
I would recommend this company for anyone looking to sell their laptop and I am still giving them 5 stars as despite the minor hiccup with the payment everything went smoothly/
They gave me the best quote online so I waited for the catch but there wasn't one - they paid exactly what they promised without any quibbling or fuss. I will be using them again and I have already sent two friends to them.
Very impressed with these guys. They offered me a good price for my mac, picked it up on the day I chose, and I had the money a few days later after inspection. Highly recommended for a hassle free selling experience. Thanks!
I sold my 17" Macbook pro which was 7 years old, I put my details in the system honestly and a good price came back, even with the laptop having no battery pack which would of cost me £70 off ebay to buy a new one. Collected by courier and got the money a few days later. Also paid out the agreed original online quote so was very happy. Would definitely use again. 1st time using them so I can vouch for their general price quoting on other items. A*
Was selling a macbook air. Found them online, emailed them, acouple days later got a quote. It was reasonable, considering age of my laptop - took it in (as I was nervous about the courier side of things).
They looked it over, we were happy over price, I got the money a day or so later. So very nice and smooth, less hassle than selling on ebay and I got only slightly less than I would have done selling it that way.
I had a buying in quote of £237 for my 3.5 years old immaculate 21.5" iMac from an online "well established family run company"!
Fortunately BAPCS paid me over 60% (yes over sixty percent) more and the service was 100% quick, efficient and friendly. I have no experience of buying from BAPCS but would sell to them again with absolute confidence.
Very poor service in store - having explained why I was there, I was ignored with no explanation or communication for over 20 mins. Slow to respond by email and needed prompting - missed the date they said they would respond by. Happy with the price and transaction eventually, but should have experienced better service on the way.
Bits& PCs were amazing. it was so simple and easy. i didnt have to do anything. i did the order online. they text me when the courier was coming, i gave the courier my item , i got a email saying they had received it and then the money was in my bank. so happy i used them as the laptop was just sitting collecting dust, not being used and i managed to make some money :) would highly recommend and def use again :)
The whole operation was very efficient. The on line form was easy to complete and the price offered very fair. The computer was collected and within a couple of days my machine had been tested and found OK and the cash arrived promptly in my bank account.