I've bought 3 pairs of shoes so far from barefoot athlete, and each time the whole process was smooth and efficient. haven't had the need to test their returns procedure, but otherwise everything else is great. They also included a little note with my order that gave tips on how to start your barefoot running, which was quite helpful.
These guys are pretty good as they know what they are talking about when it comes to running shoes and the like. Everything is prompt in terms of the service and they give the impression that dramas and vagueness are not for them.
I loved everything about purchasing my new trainers from Barefoot Athlete. There is a real sense of ownership and care from the company towards their customers (e.g. guidance on adjusting to running barefoot style included with the shoes), intelligent reviews of the products, the online buying platform. Quick processing of the order and delivery.
Everything worked well and I got my shoes to Sweden in aprox one week. I like the shoes but they are by fare the biggest size 43 I have ever seen. Larger than other shoes i have in size 44. Anyway I can use them so it´s ok.
Barefoot Athlete are Easy to deal with, quickly respond to queries and have a Great customer focus. They not only have a good knowledge of their products but also the activities they are used for. This can be very important for the transition to the Barefoot running technique to avoid injury. Their returns and exchange policy is one of the best around. This makes them ideal for any runners starting out in the Barefoot technique like myself, who may be unsure of the right shoe size or type to buy. Highly recommended :-) .
The included program is at the same time useful, and advertising for the more extensive coaching services available. The program also uses imperial instead of metric units. As somebody living in todays and tomorrows world; I would really like to see those imperial units die in anything related to education
Came to this website after trying and failing to get my shoes from another well known on-line store. Lots of good information about barefoot running including a fact sheet that came with the delivery. Price was good, delivery prompt and I'm very happy with my purchase.