The sofa I ordered on line was delivered three weeks ago. Although the sofa is very nice and you can tell it is well made, I have had no receipt, no Warranty details, no paperwork what so ever. I ordered a tv/hi if unit three weeks ago, received my order number via e mail the very next day but nothing since. I have tried to phone but the line is constantly busy.
I wondered it I had not paid up front and purchased on Credit I may have had a bit more info !
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Please accept our apologies if you have no related information to your order. You should receive a confirmation of your order when you place it through our checkout system with a thumbnail of all the goods on your order. You will then receive an email confirming your order with a full order number then once we book your delivery we confirm this with a text and email. All goods carry a two year warranty from date of delivery. If you have missed any of these, please accept our apologies. For any further help, please call us on 0333 355 9392 during our opening hours outlined on http://www.barkerandstonehouse.co.uk/contact.php Best regards, All at the Web Team