Not a standard of service or quality control that I was expecting.
Review by confirmed purchaser
The nest of tables we ordered were clearly damaged. While the design is such that the tables should be distressed the item was clearly damaged. On complaint staff of B&S tried to suggest the damage was part of the distressing process. This is clearly not the case. Continued objection caused me to suggest that I would return all the goods under distance selling legislation. B&S staff immediately agreed to replace the tables. Something that should have been done immediately and without argument that was clearly poorly founded.