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1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very unreliable

Have been waiting on glasses for over 3 weeks now with no contact so ever from the company. Ive phones numerous times to be told i will get a call back which never happens. Possibly the worst customer service i have ever came across. Any time i have bought from this company there has been a problem - whether it faulty items or items not turning up that ive paid for and again after countless phone calls customer service never call back.
    TrustScore 9.4 / 10
    184 Reviews

    Reply from

    Dear Mrs McNeil,

    Thank you for taking the time to leave us a review.

    At the time of leaving this review we were only aware of one issue that you had experienced, regarding some glasses that were faulty. These were replaced for you.

    A member of our team has since been in direct contact with yourself regarding the delivery issue with your latest order however it transpired that this order was delivered to you and signed for back on the 5th of December having been dispatched on the 4th.
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