Great service and smooth ordering process, however the item I wanted was out of stock when I visited them in-store.
I visited the store to make use of their excellent hitting area to test out a number of sticks and try on some new hockey shoes. The staff were friendly and although the assistant that served me did not have a direct knowledge of my sport, he was keen to help and this did not have any affect my experience at all. I was able to try on a variety of footwear in the astroturfed hitting are which was a great help and I bought a pair of shoes there and then. I also tried some, probably all, of the sticks that they had. For almost every model sold there was a demo stick that could be taken into the hitting area to try properly rather than just tap around on a shop floor. Again the staff were patient and did not hurry me at all (I spent a while in what I believe is actually hockey heaven!). I found a stick I liked and horror of horrors it was out of stock. Although it was available elsewhere for the same/less I thought the hitting area justified the wait! I spoke to the staff and they arranged to call me when it was back in stock. However I did not receive a call when the stick became available (I had email alerts so found out this way) which was my only disappointment other than that it was out of stock in the first place. Therefore I placed my order online, which was a smooth and uncomplicated process and the delivery arrived swiftly with no problems. In all the shopping experience with Barringtons was excellent, both in the physical and digital stores, and it is definitely a supplier I will be recommending.
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