I paid extra for track and trace Royal Mail AirSure which provides tracking over 6 deliver points door to door. After 12 days I have no package and no products after spending over 130GBP. I have sent 4 emails asking for assistance and have been a variety of excuses. One was to wait as it could be in customs. Wrong. Next one was that the parcel cannot be tracked after it reaches international mail centre. Wrong (see website http://www.royalmail.com/personal/international-delivery/airsure). The other was they could resend it but half the products are now out of stock. It would appear that your credit card can be charged immediately but its ok not to know where your goods are or care about finding out. Definitely not worth the hassle. I would rather pay a higher price, receive my products and go somewhere where someone can help you.
I have received my product to India just within 5 days on ordering. I have ordered the same product through Beauty Bay but have not received it even after 1 and half month.
I am quite delighted with the leak proof Packaging. I will definitely buy again from this website.
The Joico serum I ordered was leaking when the package arrived. But the packing is not necessarily bad, lots of brown paper in the box. I ordered similar hair products off other websites, they arrived in perfect condition. I guess the cap of the product isn't tight enough, that was probably the main causes of leaking.They use Royal Mail, it took three weeks to arrive. I chose the "Express Service" instead of the free one. The service of Royal Mail is very stable, just too slow.There are other sites such as feeluniqe,lookfantastic, beautyexpert,....I've tried a lot of them and I find that lookfantastic has the fastest shipping service among the others so far.Personally, I suggest you do a little more search before you decide to place an order, if you're not in a hurry, choose the cheapest price, if you are, don't use bathandunwind.
Har købt produkter her fra flere gange, og det er bare i orden.Nem hjemmeside, og varerne kommer hurtigt!! Og bedst af alt der er virkelig meget at spare på produkter som ikke forhandlesså mange steder!! Ingen minusser her!
Website is very clear and easy to navigate and I never had problems when trying to place an order. I like the fact that the stock levels are indicated it makes me feel more confident when ordering and if a product is out of stock you can set up an e-mail alert or if new stock is coming soon it says so. Also I like the reward points system, the reviews and the free international delivery when you spend a certain amount. I always got my orders without problems within 3 to 5 working days in France. Packaging could be a bit stronger if anything but overall I am very pleased with bathandunwind and would recommend them without hesitation.
Hurtig levering, til en meget fornuftig pris.
Efterfølgende god service ved reklamation, da jeg desværre modtog et produkt hvor emballagen var skadet under transporten. Hurtig tilbagemelding, og tilfredsstillende løsning på problemet.
Jeg vil helt sikkert Handle hos Bath and unwind igen
Fast delivery, at a very reasonable price.
Subsequently, good service to complaints, as I unfortunately received a product where the packaging was damaged during shipping. Rapid feedback and satisfactory solution to the problem.
I will definitely shop at Bath and unwind again
First class service. Item I ordered was not in stock but I received the courtesy of an email to let me know the situation and when it was expected to be dispatched. The item arrived true to word. I would recommend this company highly. After very bad expeience with So Special I was a bit dubious about purchasing from a company I had not dealt with previously.
For years I have used Mankind to purchase toiletries, and I will continue to do so, but unfortunately they didn't stock an item I required, and these people did.
I was slightly concerned by going somewhere else after being conned by the lowlives at www.sospecial.co.uk but fortunately bathandunwind were excellent.
I recieved my goods the next working day, and cannot fault their service at any time.
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